Title: Cannot create a form
Last modified: August 8, 2025

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# Cannot create a form

 *  Resolved [grotezus](https://wordpress.org/support/users/grotezus/)
 * (@grotezus)
 * [10 months ago](https://wordpress.org/support/topic/cannot-create-a-form/)
 * I installed Formidable Forms Lite and tried to create a form, but didn’t succeed.
   When I choose one of the templates, I get a message like: Cannot install template.
   When I choose Create an empty form, I get a message: You cannot edit the form.
   You’re trying to edit a form that does not exist.
 * What can be the problem and how can I possibly solve the issue?
 * Best Regards, Sanne

Viewing 3 replies - 1 through 3 (of 3 total)

 *  Plugin Support [Njones35](https://wordpress.org/support/users/njones35/)
 * (@njones35)
 * [10 months ago](https://wordpress.org/support/topic/cannot-create-a-form/#post-18590978)
 * Hi [@grotezus](https://wordpress.org/support/users/grotezus/)
 * This issue us usually caused by your WordPress configuration. The character set
   in your wp-config file is not recognized by your server, and this causes issues
   with table creation in the database.
 * This is automatically set by your server **define(‘DB_CHARSET’, ‘WORDPRESS_DB_CHARSET’);**
   when the site was installed.
 * Can you confirm if the Charset can be set to WordPress default? i.e. **utf8**
   
   I would recommend reaching out to your hosting provider for assistance with this.
   Let me know what you find.Nathanael.
 *  Thread Starter [grotezus](https://wordpress.org/support/users/grotezus/)
 * (@grotezus)
 * [10 months ago](https://wordpress.org/support/topic/cannot-create-a-form/#post-18591427)
 * Hi Nathanael,
 * Thanks for your reply.
 * The Charset is defined as: latin 1. Database collation is: utf8_general_ci.
 * So perhaps that’s not the problem. Any other ideas what can be the case?
 * Sanne
 *  Plugin Support [Njones35](https://wordpress.org/support/users/njones35/)
 * (@njones35)
 * [10 months ago](https://wordpress.org/support/topic/cannot-create-a-form/#post-18591432)
 * Hi [@grotezus](https://wordpress.org/support/users/grotezus/),
   I would recommend
   reaching out to your hosting company to double check the potential charset issue–
   but in the meantime, to help diagnose the issue and determine if anything on 
   your site is interfering with Formidable, we recommend following the steps in
   this guide: [https://formidableforms.com/knowledgebase/what-plugins-are-known-to-cause-conflicts/#kb-how-to-find-a-conflict](https://formidableforms.com/knowledgebase/what-plugins-are-known-to-cause-conflicts/#kb-how-to-find-a-conflict)
 * We understand that testing like this on a live site can be challenging, so we
   suggest creating a copy of your site (a staging site) and performing the testing
   on that. You can create a staging site by copying your site using free plugins
   like All in One WP Migration or Duplicator, or by asking your host to create 
   a staging site for you.
 * If that doesn’t help, our developers may need to investigate this directly. Could
   you please open a ticket in our helpdesk here – just as the chatbot to talk to
   a human: [https://formidableforms.com/new-topic/](https://formidableforms.com/new-topic/)
   
   Best,Nathanael.

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘Cannot create a form’ is closed to new replies.

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 * 3 replies
 * 2 participants
 * Last reply from: [Njones35](https://wordpress.org/support/users/njones35/)
 * Last activity: [10 months ago](https://wordpress.org/support/topic/cannot-create-a-form/#post-18591432)
 * Status: resolved