Title: [NSFW] cannot create an order Last modified: May 26, 2020 --- # [NSFW] cannot create an order * [tim132334](https://wordpress.org/support/users/tim132334/) * (@tim132334) * [6 years ago](https://wordpress.org/support/topic/cannot-create-an-order/) * Good afternoon. There is an error on placing an order on my site; there it cannot create an order when it is under the administrator and when it is a simple user, it cannot be added to the basket.[https://alberto.ru/](https://alberto.ru/) - This topic was modified 6 years ago by [tim132334](https://wordpress.org/support/users/tim132334/). * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fcannot-create-an-order%2F%3Foutput_format%3Dmd&locale=en_US) to see the link]_ Viewing 1 replies (of 1 total) * [arcangelini](https://wordpress.org/support/users/arcangelini/) * (@arcangelini) * [6 years ago](https://wordpress.org/support/topic/cannot-create-an-order/#post-12896327) * Hey [@tim132334](https://wordpress.org/support/users/tim132334/) ! * It sounds like you are having issues creating a new order on your site when logged in as an administrator. In order to get a better understanding of what is happening can you share some more details with me? * 1. A screenshot of the error you are seeing. I recommend [https://snipboard.io](https://snipboard.io) for easily sharing screenshots – please follow the instructions on the page, then paste the URL in this chat. It works with Chrome, Firefox and Edge. * 2. Would you mind sharing a copy of your site’s System Status report? You can find it by going to `WooCommerce ⇢ Status` Select “Get system report” and then“ Copy for support”. Once you’ve done that, you can paste it here in reply. * Thanks! Viewing 1 replies (of 1 total) The topic ‘[NSFW] cannot create an order’ is closed to new replies. * ![](https://ps.w.org/woocommerce/assets/icon.svg?rev=3234504) * [WooCommerce](https://wordpress.org/plugins/woocommerce/) * [Frequently Asked Questions](https://wordpress.org/plugins/woocommerce/#faq) * [Support Threads](https://wordpress.org/support/plugin/woocommerce/) * [Active Topics](https://wordpress.org/support/plugin/woocommerce/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/woocommerce/unresolved/) * [Reviews](https://wordpress.org/support/plugin/woocommerce/reviews/) * 1 reply * 2 participants * Last reply from: [arcangelini](https://wordpress.org/support/users/arcangelini/) * Last activity: [6 years ago](https://wordpress.org/support/topic/cannot-create-an-order/#post-12896327) * Status: not a support question