Title: Cannot create backup
Last modified: March 10, 2021
---
# Cannot create backup
* Resolved [logist14](https://wordpress.org/support/users/logist14/)
* (@logist14)
* [5 years, 3 months ago](https://wordpress.org/support/topic/cannot-create-backup-3/)
* Hi,
* I have tried to do my first backup and this is the debug report that I got:
* Versión de WordPress: 5.7
versión BackWPup : 3.8.0 versión PHP : 7.3.27 (64bit)
versión MySQL : 10.3.27-MariaDB-cll-lve versión cURL : 7.71.0 versión cURL SSL:
OpenSSL/1.1.1d URL de WP-Cron: [https://floresdeloto.com/wp-cron.php](https://floresdeloto.com/wp-cron.php)
Auto-Conexión del servidor: Respuesta HTTP no esperada: Código de estado: 503
Server: nginx Date: Wed, 10 Mar 2021 18:23:40 GMT Content-type: text/html Content-
length: 206 Contenido: 503 Service Temporarily Unavailable
503 Service Temporarily Unavailable
nginx
* Document root: /home2/logist14/public_html/floresdeloto.com
Carpeta temporal:/
home2/logist14/public_html/floresdeloto.com/wp-content/uploads/backwpup-95ef3a-
temp/ Directorio de registro: /home2/logist14/public_html/floresdeloto.com/wp-
content/uploads/backwpup-95ef3a-logs/ Servidor: Apache Sistema operativo: Linux
PHP SAPI: litespeed Usuario actual de PHP: logist14 Tiempo máximo de ejecución:
300 segundos Tiempo máximo de ejecución del script de BackWPup: 30 segundos WP
Cron alternativo: Apagado WP Cron desactivado: Apagado CHMOD Dir: 0755 Hora del
servidor: 18:23 Hora del blog: 18:23 Zona horaria de blog: Desfase de hora del
blog: 0 horas Idioma del blog: es Codificación del cliente MySQL: utf8 Límite
de memoria de PHP: 512M Límite de memoria de WP: 40M Límite máximo de memoria
WP: 512M Memoria en uso: 64,50 MB Funciones PHP desactivadas:: phpinfo, proc_open,
show_source, passthru, system, exec, shell, shell_exec, popen, pclose, proc_nice,
proc_terminate, proc_get_status, proc_close, pfsockopen, leak, apache_child_terminate,
posix_kill, posix_mkfifo, posix_setpgid, posix_setsid, posix_setuid, escapeshellcmd,
escapeshellarg Extensiones PHP cargadas:: Core, PDO, Phar, Reflection, SPL, SimpleXML,
bcmath, bz2, calendar, ctype, curl, date, dom, exif, fileinfo, filter, ftp, gd,
gettext, gmp, hash, iconv, imap, intl, ionCube Loader, json, libxml, litespeed,
mbstring, mysqli, mysqlnd, openssl, pcntl, pcre, pdo_mysql, pdo_pgsql, pdo_sqlite,
pgsql, posix, readline, session, shmop, soap, sockets, sqlite3, standard, tidy,
tokenizer, xml, xmlreader, xmlrpc, xmlwriter, zip, zlib
* How can I solve this problem?
* Thanks!
Viewing 3 replies - 1 through 3 (of 3 total)
* [happyAnt](https://wordpress.org/support/users/duongcuong96/)
* (@duongcuong96)
* [5 years, 2 months ago](https://wordpress.org/support/topic/cannot-create-backup-3/#post-14167134)
* Hello [@logist14](https://wordpress.org/support/users/logist14/)
your wp-cron.
php has been blocked, maybe it was blocked by the hoster, please contact your
hoster and ask them for help.
* Or you can fix this by using another cron method instead:
modify **wp-config.
php **( you can find this file in your root directory ), and before the line:**/\*
That’s all, stop editing! Happy blogging. \*/** add this line: **define(‘ALTERNATE_WP_CRON’,
true );**
* I hope that it could help ^^
* Thread Starter [logist14](https://wordpress.org/support/users/logist14/)
* (@logist14)
* [5 years, 2 months ago](https://wordpress.org/support/topic/cannot-create-backup-3/#post-14167483)
* Hello duongcuong96,
* I have edited the wp-config.php file and it already works perfectly
* Thanks a lot!
* [happyAnt](https://wordpress.org/support/users/duongcuong96/)
* (@duongcuong96)
* [5 years, 2 months ago](https://wordpress.org/support/topic/cannot-create-backup-3/#post-14202752)
* [@logist14](https://wordpress.org/support/users/logist14/)
I’m happy to hear
that ^^
* If you find BackWPUp is useful for you, we would really appreciate if you leave
a positive review and rating.
This would encourage us to develop new free features
and provide free support 😀 [https://wordpress.org/support/plugin/backwpup/reviews/](https://wordpress.org/support/plugin/backwpup/reviews/)
Viewing 3 replies - 1 through 3 (of 3 total)
The topic ‘Cannot create backup’ is closed to new replies.
* 
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* 3 replies
* 2 participants
* Last reply from: [happyAnt](https://wordpress.org/support/users/duongcuong96/)
* Last activity: [5 years, 2 months ago](https://wordpress.org/support/topic/cannot-create-backup-3/#post-14202752)
* Status: resolved