Title: Cannot create backup with BackWPup
Last modified: July 29, 2021

---

# Cannot create backup with BackWPup

 *  Resolved [emelieohara](https://wordpress.org/support/users/emelieohara/)
 * (@emelieohara)
 * [4 years, 10 months ago](https://wordpress.org/support/topic/cannot-create-backup-with-backwpup/)
 * Hi there,
    I keep getting this error message: Job has started, but not responded
   for 10 seconds Can you help me please? I don’t know, what to do. Debug info as
   follows:
 *     ```
       WordPress version: 5.8
       BackWPup version: 3.9.0
       PHP version: 7.3.5  (32bit)
       MySQL version: 8.0.16
       cURL version: 7.64.0
       cURL SSL version: OpenSSL/1.1.1b
       WP-Cron url: http://webdevblog.local/wp-cron.php
       Server self connect: Response Test O.K.
       Document root: C:/Users/admin/Local Sites/webdevblog/app/public
       Temp folder: C:/Users/admin/Local Sites/webdevblog/app/public/wp-content/uploads/backwpup-60448f-temp/
       Log folder: C:\Users\admin\Local Sites\webdevblog\app\public\wp-content\uploads\backwpup-60448f-logs/
       Server: nginx/1.16.0
       Operating System: WINNT
       PHP SAPI: cgi-fcgi
       Current PHP user: admin
       Maximum execution time: 1200 seconds
       BackWPup maximum script execution time: 30 seconds
       Alternative WP Cron: Off
       Disabled WP Cron: Off
       CHMOD Dir: 0755
       Server Time: 1:11
       Blog Time: 01:11
       Blog Timezone: 
       Blog Time offset: 0 hours
       Blog language: en-US
       MySQL Client encoding: utf8
       PHP Memory limit: 256M
       WP memory limit: 40M
       WP maximum memory limit: 256M
       Memory in use: 2.00 MB
       Loaded PHP Extensions:: Core, PDO, Phar, Reflection, SPL, SimpleXML, Zend OPcache, bcmath, bz2, calendar, cgi-fcgi, ctype, curl, date, dom, exif, filter, ftp, gd, gettext, hash, iconv, imap, json, libxml, mbstring, mysqli, mysqlnd, openssl, pcre, pdo_mysql, readline, session, soap, sodium, standard, tidy, tokenizer, wddx, xdebug, xml, xmlreader, xmlrpc, xmlwriter, xsl, zip, zlib
       ```
   

Viewing 10 replies - 1 through 10 (of 10 total)

 *  Thread Starter [emelieohara](https://wordpress.org/support/users/emelieohara/)
 * (@emelieohara)
 * [4 years, 10 months ago](https://wordpress.org/support/topic/cannot-create-backup-with-backwpup/#post-14712883)
 * When I go into my wp-content folder and uncheck the “read only” option, it changes
   back to “read only” immediately after I close out of it.
 *  [happyAnt](https://wordpress.org/support/users/duongcuong96/)
 * (@duongcuong96)
 * [4 years, 10 months ago](https://wordpress.org/support/topic/cannot-create-backup-with-backwpup/#post-14715147)
 * [@emelieohara](https://wordpress.org/support/users/emelieohara/)
    you can fix
   this by using another cron method. modify **wp-config.php** ( you can find this
   file in your root directory ), and **BEFORE** the line:
 * **/\* That’s all, stop editing! Happy blogging. \*/ **
    add this line:
 * `define('ALTERNATE_WP_CRON' , true );`
 * >  When I go into my wp-content folder and uncheck the “read only” option, it
   > changes back to “read only” immediately after I close out of it.
 * Since you are running WP site on Windows so I think that is the reason!
 *  Thread Starter [emelieohara](https://wordpress.org/support/users/emelieohara/)
 * (@emelieohara)
 * [4 years, 10 months ago](https://wordpress.org/support/topic/cannot-create-backup-with-backwpup/#post-14717288)
 * Thank you so much for your help! I tried your fix and got this new error message:
   Parse error: syntax error, unexpected ‘&’ in C:\Users\admin\Local Sites\webdevblog\
   app\public\wp-config.php on line 64
 * I might have botched it, so I’ve copied the wp-config below for you to judge:
 *     ```
       <?php
       /**
        * The base configuration for WordPress
        *
        * The wp-config.php creation 
   
       script uses this file during the
        * installation. You don't have to use the web site, 
   
       you can
        * copy this file to "wp-config.php" and fill in the values.
        *
        * This file 
   
       contains the following configurations:
        *
        * * MySQL settings
        * * Secret keys
        * * 
   
       Database table prefix
        * * ABSPATH
        *
        * @link https://codex.wordpress.org/Editing_wp-
   
       config.php
        *
        * @package WordPress
        */
   
       // ** MySQL settings - You can get this info 
   
       from your web host ** //
       /** The name of the database for WordPress */
       define( 
   
       'DB_NAME', 'local' );
   
       /** MySQL database username */
       define( 'DB_USER', 'root' );
   
       /** 
   
       MySQL database password */
       define( 'DB_PASSWORD', 'root' );
   
       /** MySQL hostname */
       define( 'DB_HOST', 'localhost' );
   
       /** Database Charset to use in creating database 
   
       tables. */
       define( 'DB_CHARSET', 'utf8' );
   
       /** The Database Collate type. Don't change 
   
       this if in doubt. */
       define( 'DB_COLLATE', '' );
   
       /**
        * Authentication Unique Keys and 
   
       Salts.
        *
        * Change these to different unique phrases!
        * You can generate these using 
   
       the {@link https://api.wordpress.org/secret-key/1.1/salt/ WordPress.org secret-key 
   
       service}
        * You can change these at any point in time to invalidate all existing 
   
       cookies. This will force all users to have to log in again.
        *
        * @since 2.6.0
        */
       define('AUTH_KEY',         
   
       'ZiuAaSGtctGs54R9UbmCJoTRR3Zd8sjA72jYurcE8vXhDhOM4bzg5oQUklwPr/ZiUo6OeCzJfptbXjsXSYR
   
       /lQ==');
       define('SECURE_AUTH_KEY',  
   
       'TzO748s5NREbexoYAjsfDQV6AKJ/z7JcQzCe64bc54GIIk9qyNmm7+kn/aWSwbwY1uDd2Yv
   
       +0ulQgySJKKDtDA==');
       define('LOGGED_IN_KEY',    '38oDIMuQsX8/AfM
   
       +Ni7vRgR7ggX80AKvbOt0odsR3j14BdykPPGxS9LOZont0qpG4cc8SihjhgQDKELIB+0fVQ==');
       define
   
       ('NONCE_KEY',        
   
       'THgF5cZl764TFkVkPswEMcR0aLuCPuRrlj36ZJSEzUg3sdYBHlc2x/wXtw8K5JfDg2yE7V7hVG+8CCMCL
   
       +6qIg==');
       define('AUTH_SALT',        'N62h7YtZGZPFrbq+TzfdrbLrDCcA+LDVhWJlYG
   
       +Z5YZhB3RJmiNRXTacgTOc5A4o48b6OW7btDhC7/D9vQnd6g==');
       define('SECURE_AUTH_SALT', 
   
       'dezY7TGoT2+1gH1dWuGSWwV3ORoxLarM3+wwZs0aOqpssOltPNiqXHX3tp1fQ3FosKXcvvmJWa0heDWoyZ2
   
       wWA==');
       define('LOGGED_IN_SALT',   
   
       'bkRNwwdDAHeoxyMzhCzqE8d/RfWPBD9ue2VjCYSj71rQY8FkkSr4Ck76Wp33ml/7HwOs
   
       +jr3a6INxturdl3PSw==');
       define('NONCE_SALT',       
   
       'G0Hv2DO6FFJ3PN/Pz5TaHDX94c2yEsm6GrgdwUHmFydLZTMT0FZpFYFBOmFhycGES5bafQnZdxzvioDVGxr
   
       zfA==');
   
       /**
        * WordPress Database Table prefix.
        *
        * You can have multiple 
   
       installations in one database if you give each
        * a unique prefix. Only numbers, 
   
       letters, and underscores please!
        */
       $table_prefix = 'wp_';define
   
       ('ALTERNATE_WP_CRON' , true );
   
       /* That's all, stop editing! Happy 
   
       publishing. */
   
       /** Absolute path to the WordPress directory. */
       if ( ! defined( 
   
       'ABSPATH' ) ) {
       	define( 'ABSPATH', dirname( __FILE__ ) . '/' );
       }
   
       /** Sets up 
   
       WordPress vars and included files. */
       require_once ABSPATH . 'wp-settings.php';
       ```
   
 *  [AzureDesigns](https://wordpress.org/support/users/azuredesigns/)
 * (@azuredesigns)
 * [4 years, 10 months ago](https://wordpress.org/support/topic/cannot-create-backup-with-backwpup/#post-14718075)
 * Hi, I’m getting the same when trying to backup:
    Job has started, but not responded
   for 10 seconds
 * I have this in the Get Debug Info:
    Server self connect Unexpected HTTP response:
   Status-Code: 500
 * If anyone can help with this, it would be greatly apprecicated.
    Thanks
 *  [happyAnt](https://wordpress.org/support/users/duongcuong96/)
 * (@duongcuong96)
 * [4 years, 10 months ago](https://wordpress.org/support/topic/cannot-create-backup-with-backwpup/#post-14719277)
 * Hello [@emelieohara](https://wordpress.org/support/users/emelieohara/),
    Seems
   like you copied my answer from your email box instead of copy on this thread,
   please copy from this thread. It should be like this: [http://i.prntscr.com/BAti20TsTtOLrs02soHfYg.png](http://i.prntscr.com/BAti20TsTtOLrs02soHfYg.png)
    -  This reply was modified 4 years, 10 months ago by [happyAnt](https://wordpress.org/support/users/duongcuong96/).
 *  [happyAnt](https://wordpress.org/support/users/duongcuong96/)
 * (@duongcuong96)
 * [4 years, 10 months ago](https://wordpress.org/support/topic/cannot-create-backup-with-backwpup/#post-14719288)
 * Hello [@azuredesigns](https://wordpress.org/support/users/azuredesigns/)
    You
   can also try the above workaround method too ^^ Status 500 means there is error
   on your code, so better contact the hoster and ask them for help!
 *  Thread Starter [emelieohara](https://wordpress.org/support/users/emelieohara/)
 * (@emelieohara)
 * [4 years, 10 months ago](https://wordpress.org/support/topic/cannot-create-backup-with-backwpup/#post-14721401)
 * Thank you so much [@duongcuong96](https://wordpress.org/support/users/duongcuong96/)!
 *  [happyAnt](https://wordpress.org/support/users/duongcuong96/)
 * (@duongcuong96)
 * [4 years, 10 months ago](https://wordpress.org/support/topic/cannot-create-backup-with-backwpup/#post-14721504)
 * [@emelieohara](https://wordpress.org/support/users/emelieohara/) let me know 
   if you need future assistance ^^
 *  [AzureDesigns](https://wordpress.org/support/users/azuredesigns/)
 * (@azuredesigns)
 * [4 years, 10 months ago](https://wordpress.org/support/topic/cannot-create-backup-with-backwpup/#post-14725982)
 * [@duongcuong96](https://wordpress.org/support/users/duongcuong96/) – thank you
   for getting back to me.
 * I added the following:
 *     ```
       define('ALTERNATE_WP_CRON' , true );
       /* That's all, stop editing! Happy publishing. */
       ```
   
 * And now I get this error.
    There has been a critical error on this website.
 * I did do a backup before updating plugins, theme and wordpress. The update ran
   fine. Then when I did another backup I got the first error:
 * Job has started, but not responded for 10 seconds
 * I have this in the Get Debug Info:
    Server self connect Unexpected HTTP response:
   Status-Code: 500
 * I hadn’t done any edits to the site. Any further assistance would be greatly 
   apprecitated.
    Thanks
 *  [happyAnt](https://wordpress.org/support/users/duongcuong96/)
 * (@duongcuong96)
 * [4 years, 10 months ago](https://wordpress.org/support/topic/cannot-create-backup-with-backwpup/#post-14730280)
 * Hello [@azuredesigns](https://wordpress.org/support/users/azuredesigns/)
    The
   line of code you have added above is correct since others got issue has resolved
   in this way, so I think there is something else that caused the issue.
 * I would recommend you undo all these changes, after that, the site working as
   before, you could drop us a complete of your wp-config.php file to [support@backwpup.com](https://wordpress.org/support/topic/cannot-create-backup-with-backwpup/support@backwpup.com?output_format=md),
   I will add the line for you!

Viewing 10 replies - 1 through 10 (of 10 total)

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 * ![](https://ps.w.org/backwpup/assets/icon-256x256.png?rev=3236141)
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 * 10 replies
 * 3 participants
 * Last reply from: [happyAnt](https://wordpress.org/support/users/duongcuong96/)
 * Last activity: [4 years, 10 months ago](https://wordpress.org/support/topic/cannot-create-backup-with-backwpup/#post-14730280)
 * Status: resolved