Title: Cannot create lead
Last modified: August 9, 2019

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# Cannot create lead

 *  Resolved [Smarika Acharya](https://wordpress.org/support/users/smarica/)
 * (@smarica)
 * [6 years, 10 months ago](https://wordpress.org/support/topic/cannot-create-lead/)
 * Hi, could you please help me with the issue of “cannot create lead”. I think 
   I have pretty much put all the fields name correct, but don’t know what the problem
   is. thank you very much.
 *  city =
    company = test business country = Australia debug = 1 encoding = UTF-
   8 first_name = caramel last_name = ph oid = 00D2v000001d06K state = New South
   Wales zip = postal_code

Viewing 3 replies - 1 through 3 (of 3 total)

 *  Plugin Author [Asif](https://wordpress.org/support/users/asif876/)
 * (@asif876)
 * [6 years, 10 months ago](https://wordpress.org/support/topic/cannot-create-lead/#post-11815517)
 * can you please send me debug email which you received from salesforce
 *  Thread Starter [Smarika Acharya](https://wordpress.org/support/users/smarica/)
 * (@smarica)
 * [6 years, 10 months ago](https://wordpress.org/support/topic/cannot-create-lead/#post-11819378)
 * Hi, Asif, following is the debug email that I received.
 * Salesforce could not create this lead because of the reason listed below. We 
   will try creating the lead again. For more information about this error or help
   with Web-to-Lead, please contact Customer Support.
 * Reason: Your Lead could not be processed.
    null Lead Capture Page: [https://test.salesforce.com/servlet/servlet.WebToLead?encoding=UTF-8](https://test.salesforce.com/servlet/servlet.WebToLead?encoding=UTF-8)
 * Record Information:
 *  city =
    company = XXX country = Australia debug = 1 debugEmail = XXX email =
   XXX encoding = UTF-8 first_name = test last_name = Test oid = 00D2v000001d06K
   state = Australian Capital Territory zip =
 * To incorporate this lead into salesforce.com you can key in the data above.
 * If you have any questions, please click on Support at the top right of any page
   within salesforce.com.
 * Customer Support
    salesforce.com
 *  Plugin Author [CRM Perks](https://wordpress.org/support/users/crmperks/)
 * (@crmperks)
 * [6 years, 10 months ago](https://wordpress.org/support/topic/cannot-create-lead/#post-11827898)
 * i submitted form and below leads was created
    [https://ap15.salesforce.com/00Q2v00001VJhFK](https://ap15.salesforce.com/00Q2v00001VJhFK)
   [https://ap15.salesforce.com/00Q2v00001VJhGX](https://ap15.salesforce.com/00Q2v00001VJhGX)
 * try changing your email or name
    OR _For more information about this error or
   help with Web-to-Lead, please contact salesforce Customer Support._

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘Cannot create lead’ is closed to new replies.

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 * 3 replies
 * 3 participants
 * Last reply from: [CRM Perks](https://wordpress.org/support/users/crmperks/)
 * Last activity: [6 years, 10 months ago](https://wordpress.org/support/topic/cannot-create-lead/#post-11827898)
 * Status: resolved