Title: Cannot create new button
Last modified: April 11, 2017

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# Cannot create new button

 *  Resolved [phizz](https://wordpress.org/support/users/phizz/)
 * (@phizz)
 * [9 years, 1 month ago](https://wordpress.org/support/topic/cannot-create-new-button-2/)
 * When I click the ‘New Button’ button, the screen goes blank.

Viewing 3 replies - 1 through 3 (of 3 total)

 *  Plugin Author [Scott Paterson](https://wordpress.org/support/users/scottpaterson/)
 * (@scottpaterson)
 * [9 years, 1 month ago](https://wordpress.org/support/topic/cannot-create-new-button-2/#post-9019860)
 * Hi [@phizz](https://wordpress.org/support/users/phizz/),
 * This is most likely caused by a conflict with another plugin that you are using
   on your site. You can try disabling other plugins one at a time and see if you
   can find which one is causing the problem.
 * Another cause would be if you are using an older PHP version. Please use PHP 
   5.4+.
 * Thanks,
    Scott
 *  Thread Starter [phizz](https://wordpress.org/support/users/phizz/)
 * (@phizz)
 * [9 years, 1 month ago](https://wordpress.org/support/topic/cannot-create-new-button-2/#post-9020161)
 * Hi
 * I managed to track down the problem:
 * In the file ‘private_buttons_new.php, line 18 originally said:
 *     ```
       // Check for errors
       	$message = [];
       	if (empty($_POST['wpeppsub_button_name'])) {
       		$message[] = "Name Field Required";
       		$error = "1";
       	}
       	if (empty($_POST['wpeppsub_a3'])) {
       		$message[] = " Billing amount each cycle Field Required";
       		$error = "1";
       	}
       ```
   
 * Changing it to `$message = array();`
    solved the issue. Thanks for getting back
   so quickly – much appreciated.
 *  Plugin Author [Scott Paterson](https://wordpress.org/support/users/scottpaterson/)
 * (@scottpaterson)
 * [9 years, 1 month ago](https://wordpress.org/support/topic/cannot-create-new-button-2/#post-9020241)
 * [@phizz](https://wordpress.org/support/users/phizz/) – Glad you got it working!
   Yes, that array format is needed due to your site running an older version of
   PHP. I would recommend updating if you can, but I am glad it is working for you
   now.
 * Thanks,
    Scott

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘Cannot create new button’ is closed to new replies.

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## Tags

 * [new button](https://wordpress.org/support/topic-tag/new-button/)

 * 3 replies
 * 2 participants
 * Last reply from: [Scott Paterson](https://wordpress.org/support/users/scottpaterson/)
 * Last activity: [9 years, 1 month ago](https://wordpress.org/support/topic/cannot-create-new-button-2/#post-9020241)
 * Status: resolved