Title: Cannot Create Popup
Last modified: February 8, 2021

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# Cannot Create Popup

 *  Resolved [mischmao](https://wordpress.org/support/users/mischmao/)
 * (@mischmao)
 * [5 years, 4 months ago](https://wordpress.org/support/topic/cannot-create-popup/)
 * The create button does not work when I want to create a pop up. The first create
   button redirects me to a page that has two buttons “Create and Import”. Either
   buttons are working.

Viewing 2 replies - 1 through 2 (of 2 total)

 *  Plugin Support [Nebu John – WPMU DEV Support](https://wordpress.org/support/users/wpmudevsupport14/)
 * (@wpmudevsupport14)
 * [5 years, 4 months ago](https://wordpress.org/support/topic/cannot-create-popup/#post-14017136)
 * Hi [@mischmao](https://wordpress.org/support/users/mischmao/),
 * Sorry to know that you are having an issue with using our plugin.
 * I checked this on a test site and wasn’t able to replicate the issue, this seems
   more to be a conflict issue. Can you please check if an error is being logged
   in the browser console?
 * To debug this issue further, can you please do a conflict test? Please deactivate
   all the other plugins and check if this works. If so, enable the plugin one by
   one and check at which point the issue comes back. You need to do the same with
   the theme as well.
 * Please make sure to take a backup before further proceeding as an easy revert
   point or consider doing the test on a staging site.
 * Let us know the result.
 * Best Regards,
    Nebu John
 *  Plugin Support [Amin – WPMU DEV Support](https://wordpress.org/support/users/wpmudev-support2/)
 * (@wpmudev-support2)
 * [5 years, 3 months ago](https://wordpress.org/support/topic/cannot-create-popup/#post-14078960)
 * Hello [@mischmao](https://wordpress.org/support/users/mischmao/) ,
 * We haven’t heard from you for over a week now, so it looks like you were able
   to make it work.
 * Please feel free to re-open this ticket if needed.
 * kind regards,
    Kasia

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Cannot Create Popup’ is closed to new replies.

 * ![](https://ps.w.org/wordpress-popup/assets/icon-256x256.gif?rev=3446944)
 * [Hustle - Email Marketing, Lead Generation, Optins, Popups](https://wordpress.org/plugins/wordpress-popup/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/wordpress-popup/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/wordpress-popup/)
 * [Active Topics](https://wordpress.org/support/plugin/wordpress-popup/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/wordpress-popup/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/wordpress-popup/reviews/)

 * 2 replies
 * 3 participants
 * Last reply from: [Amin – WPMU DEV Support](https://wordpress.org/support/users/wpmudev-support2/)
 * Last activity: [5 years, 3 months ago](https://wordpress.org/support/topic/cannot-create-popup/#post-14078960)
 * Status: resolved