Title: Cannot create staging site – Internal server error
Last modified: April 5, 2018

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# Cannot create staging site – Internal server error

 *  Resolved [srlifewpadmin](https://wordpress.org/support/users/srlifewpadmin/)
 * (@srlifewpadmin)
 * [8 years, 2 months ago](https://wordpress.org/support/topic/cannot-create-staging-site-internal-server-error/)
 * We are in the process of creating our staging site. We are using version 2.2.4.
 * On step “42% – Step 2 of 4 Preparing Database Data…” we encounter this error 
   message:
 * > Something went wrong! Internal server error while processing the request! Go
   > to WP Staging > Setting and lower ‘File Copy Limit’ and ‘DB Query Limit’. Also
   > set ‘CPU Load Priority to low.’Than try again. If that does not help, open 
   > a support ticket.
 * We have set the ‘File Copy Limit’ to 1, 10, 250, and 1000, but the change always
   defaults back to 1. We have also set ‘DB Query Limit’ to 500, 1000, 10000, and
   5000. We have also set ‘CPU load priority’ to low. And we still encounter the
   error shown above. Can you please give us any pointers to help pinpoint the problem?
 * Thank you.
    -  This topic was modified 8 years, 2 months ago by [srlifewpadmin](https://wordpress.org/support/users/srlifewpadmin/).

Viewing 3 replies - 1 through 3 (of 3 total)

 *  Plugin Author [Rene Hermenau](https://wordpress.org/support/users/renehermi/)
 * (@renehermi)
 * [8 years, 2 months ago](https://wordpress.org/support/topic/cannot-create-staging-site-internal-server-error/#post-10151133)
 * Hi [@srlifewpadmin](https://wordpress.org/support/users/srlifewpadmin/),
 * please send me a mail with link to your site tp support [at] wp-staging.com
 * Also send me system info log from tools.
 * I am confident to be able to resolve that for you.
 * Cheers
    René
 *  Thread Starter [srlifewpadmin](https://wordpress.org/support/users/srlifewpadmin/)
 * (@srlifewpadmin)
 * [8 years, 2 months ago](https://wordpress.org/support/topic/cannot-create-staging-site-internal-server-error/#post-10151580)
 * I have sent an email to support [at] wp-staging.com. Looking forward to hearing
   from you!
 *  Thread Starter [srlifewpadmin](https://wordpress.org/support/users/srlifewpadmin/)
 * (@srlifewpadmin)
 * [8 years, 2 months ago](https://wordpress.org/support/topic/cannot-create-staging-site-internal-server-error/#post-10166302)
 * Update: there wasn’t enough memory on our WordPress. We increased the WP memory
   limit to 128MB and that solved the issue! 🙂

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘Cannot create staging site – Internal server error’ is closed to new 
replies.

 * ![](https://ps.w.org/wp-staging/assets/icon-256x256.png?rev=2972932)
 * [WP STAGING - WordPress Backup, Restore & Migration](https://wordpress.org/plugins/wp-staging/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/wp-staging/#faq)
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 * 3 replies
 * 2 participants
 * Last reply from: [srlifewpadmin](https://wordpress.org/support/users/srlifewpadmin/)
 * Last activity: [8 years, 2 months ago](https://wordpress.org/support/topic/cannot-create-staging-site-internal-server-error/#post-10166302)
 * Status: resolved