Cannot create tickets when using Woocommerce integration.

  • Resolved luk3v

    (@luk3v)


    3 years, 1 month ago

    Hello,

    I am having an issue where I cannot create tickets on my event pages. When I try to & then click “Create Ticket” nothing happens & the block goes back to “There are no tickets yet”.

    I went through the troubleshooting process of testing conflicts & it seems that Woocommerce is causing the issue. I am able to create tickets just fine with the built in ticket commerce, but I would prefer to use Woocommerce.

    I would appreciate any help. Thanks!

    Edit: Also I noticed the “attendees” link for each event on the events dashboard disappears when I switch from the ticket commerce to Woocommerce.

    • This topic was modified 3 years, 1 month ago by luk3v.
Viewing 2 replies - 1 through 2 (of 2 total)
  • Guga Alves

    (@gugaalves)

    3 years, 1 month ago

    Hi @luk3v,

    The WooCommerce integration is something available on our paid plugin version only.

    Since you have an active license for a paid plugin and for us to help you better, please open a Support Ticket on our Help Desk. Also, it ensures we’re following the WordPress Forum Guidelines regarding premium users support (that can’t be done here as that’s a forum for the free plugins only).  

    One of my colleagues will be with you shortly. We look forward to helping you out with this one.

    Plugin Support Darian

    (@d0153)

    3 years, 1 month ago

    Hi @luk3v

    This thread has been inactive for a while, so we’ll go ahead and mark it Resolved. Please open a Support Ticket on our Help Desk if any other questions arise, and we’d be happy to help.

Viewing 2 replies - 1 through 2 (of 2 total)

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