Title: Cannot customize any theme!
Last modified: August 22, 2016

---

# Cannot customize any theme!

 *  [hedgies101](https://wordpress.org/support/users/hedgies101/)
 * (@hedgies101)
 * [11 years, 9 months ago](https://wordpress.org/support/topic/cannot-customize-any-theme/)
 * Hello, I am extremely new to WordPress and I have just recently started my photography
   portfolio. I have noticed that when I download a theme, you are supposed to be
   able to click customize and a live preview of your website will appear with a
   left sidebar with what I think is supposed to be drop down option thingy’s to
   let you ‘customize.’ I see the tiny downward arrow marking that a drop down menu
   is there, but when I click on it, nothing happens. I have tried this with dozens
   of themes and I’ve tried researching this and it just isn’t working!
 * I am using the theme “Arcade Basic.” My website is [http://www.jessicharms.com/](http://www.jessicharms.com/)
   <= Not sure if that helps at all. I am also hosted by Webhero.
 * I really need help with this and as I said I am EXTREMELY new to WordPress so
   I don’t know anything about the style sheets or any of the coding stuff. (I can
   try if I need to.) Thanks for your help!
 * -Jessi
 * EDIT: I am currently trying new themes so it may or may not still be Arcade Basic

Viewing 2 replies - 1 through 2 (of 2 total)

 *  [janet4now](https://wordpress.org/support/users/janet4now/)
 * (@janet4now)
 * [11 years, 9 months ago](https://wordpress.org/support/topic/cannot-customize-any-theme/#post-5221266)
 * Why don’t you try and activate a wordpress default theme like 2014 or 2013 or
   2012… see if that fixes your customize issue.
 * Some web hosting companies are very helpful. You might try to contact them to
   see if they can make suggestions or try and troubleshoot.
 *  Thread Starter [hedgies101](https://wordpress.org/support/users/hedgies101/)
 * (@hedgies101)
 * [11 years, 9 months ago](https://wordpress.org/support/topic/cannot-customize-any-theme/#post-5221286)
 * Yes, I just tried the 2012 theme and nothing was different! I will contact webhero
   and see if they can fix it.

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Cannot customize any theme!’ is closed to new replies.

## Tags

 * [arcade](https://wordpress.org/support/topic-tag/arcade/)
 * [cannot](https://wordpress.org/support/topic-tag/cannot/)
 * [edit](https://wordpress.org/support/topic-tag/edit/)
 * [Themes](https://wordpress.org/support/topic-tag/themes/)

 * 2 replies
 * 2 participants
 * Last reply from: [hedgies101](https://wordpress.org/support/users/hedgies101/)
 * Last activity: [11 years, 9 months ago](https://wordpress.org/support/topic/cannot-customize-any-theme/#post-5221286)
 * Status: not resolved

## Topics

### Topics with no replies

### Non-support topics

### Resolved topics

### Unresolved topics

### All topics