Title: Cannot customize this theme
Last modified: April 4, 2019

---

# Cannot customize this theme

 *  [jcbridwe](https://wordpress.org/support/users/jcbridwe/)
 * (@jcbridwe)
 * [7 years, 1 month ago](https://wordpress.org/support/topic/cannot-customize-this-theme/)
 * Hi,
    I just activated the MyKnowledgeBase theme and I cannot customize it. Nothing
   shows up when I click the `Customize` button. I need to change the default images
   and styling. I also cannot see any of the pictures that I uploaded into my Media
   Library. Help!
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fcannot-customize-this-theme%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 1 replies (of 1 total)

 *  Theme Author [Guido](https://wordpress.org/support/users/guido07111975/)
 * (@guido07111975)
 * [7 years, 1 month ago](https://wordpress.org/support/topic/cannot-customize-this-theme/#post-11408391)
 * Hi,
 * That’s strange!
    The Customizer should appear and you shuld be able to change
   the native WordPress settings and the theme settings. Maybe a conflict with a
   plugin? For that I have to check the dashboard myself… need a temporary login
   for that. How can I reach you?
 * Guido

Viewing 1 replies (of 1 total)

The topic ‘Cannot customize this theme’ is closed to new replies.

 * ![](https://i0.wp.com/themes.svn.wordpress.org/myknowledgebase/8.7/screenshot.
   png)
 * MyKnowledgeBase
 * [Support Threads](https://wordpress.org/support/theme/myknowledgebase/)
 * [Active Topics](https://wordpress.org/support/theme/myknowledgebase/active/)
 * [Unresolved Topics](https://wordpress.org/support/theme/myknowledgebase/unresolved/)
 * [Reviews](https://wordpress.org/support/theme/myknowledgebase/reviews/)

## Tags

 * [images](https://wordpress.org/support/topic-tag/images/)
 * [Themes](https://wordpress.org/support/topic-tag/themes/)

 * 1 reply
 * 2 participants
 * Last reply from: [Guido](https://wordpress.org/support/users/guido07111975/)
 * Last activity: [7 years, 1 month ago](https://wordpress.org/support/topic/cannot-customize-this-theme/#post-11408391)
 * Status: not resolved