Title: Cannot Deactivate Last modified: July 31, 2025 --- # Cannot Deactivate * Resolved [seekerproject4se](https://wordpress.org/support/users/seekerproject4se/) * (@seekerproject4se) * [10 months, 1 week ago](https://wordpress.org/support/topic/cannot-deactivate-10/) * After the last update, the plugin prevents me from moving past the 2 factor settings page. I can log in but it takes me to the 2 factor settings. I cannot change them. When I try to access anything else I get page unavailable. I cannot deactivate. I cannot access the site. * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fcannot-deactivate-10%2F%3Foutput_format%3Dmd&locale=en_US) to see the link]_ Viewing 2 replies - 1 through 2 (of 2 total) * Plugin Contributor [robertabela](https://wordpress.org/support/users/robert681/) * (@robert681) * [10 months, 1 week ago](https://wordpress.org/support/topic/cannot-deactivate-10/#post-18580518) * Hello [@seekerproject4se](https://wordpress.org/support/users/seekerproject4se/) * I am sorry to read about your issue. Can you please try to log in using a [browser in Incognito mode](https://support.google.com/chrome/answer/95464)? In the last update we have changed some scripts and it could be that some are cached in your browser. * Are you able to log in? If you still cannot log in, can you please share some screenshots of what you accessing? You said you can see the 2FA settings, but cannot change them? Do you mean you are logged in to the website and can see the plugin’s settings? * The more details you can share the easier it will be to assist you. Please do not share any sensitive data on these public forums. If you need to share sensitive information, such as URLs or screenshots that show email addresses etc, please share them over email by sending us an email at [support@melapress.com](https://wordpress.org/support/topic/cannot-deactivate-10/support@melapress.com?output_format=md). * Looking forward to hearing from you. * Plugin Support [Lucian Padureanu](https://wordpress.org/support/users/lucianwpwhite/) * (@lucianwpwhite) * [10 months, 1 week ago](https://wordpress.org/support/topic/cannot-deactivate-10/#post-18581355) * Hello [@seekerproject4se](https://wordpress.org/support/users/seekerproject4se/)! * Just a quick note to let you know that we’ve released WP 2FA version 2.9.1, which restores the previous login flow by default (the same one used in version 2.8.1 and earlier). * We also wanted to note that this update may help resolve some of the issues that were reported under different symptoms — such as login or redirect problems — which we now suspect were all related to the same underlying cause which has now been addressed. * To elaborate a bit on what we did: the REST-based verification method introduced recently is now optional and can be enabled manually from the plugin’s Settings page, if needed. We’re really sorry for any confusion or inconvenience caused by the earlier change, and we truly appreciate your patience. * Please update to the latest version and let us know how it goes — we’re standing by if you need anything else. Viewing 2 replies - 1 through 2 (of 2 total) The topic ‘Cannot Deactivate’ is closed to new replies. * ![](https://ps.w.org/wp-2fa/assets/icon-256x256.png?rev=2961533) * [WP 2FA - Two-factor authentication for WordPress](https://wordpress.org/plugins/wp-2fa/) * [Frequently Asked Questions](https://wordpress.org/plugins/wp-2fa/#faq) * [Support Threads](https://wordpress.org/support/plugin/wp-2fa/) * [Active Topics](https://wordpress.org/support/plugin/wp-2fa/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/wp-2fa/unresolved/) * [Reviews](https://wordpress.org/support/plugin/wp-2fa/reviews/) * 2 replies * 3 participants * Last reply from: [Lucian Padureanu](https://wordpress.org/support/users/lucianwpwhite/) * Last activity: [10 months, 1 week ago](https://wordpress.org/support/topic/cannot-deactivate-10/#post-18581355) * Status: resolved