Sorry for the trouble!
When you click Deactivate, you may get a pop-up asking why you’re deactivating just as a survey, you can click “Skip and Deactivate” or you can click “Temporary Deactivation” etc. Once deactivated, it will update as normal, and the issue will be resolved.
You can also just delete the plugin using FTP or your hosting File Manager, and then search/install it fresh.
I am not sure how another plugin would be deactivated unless it shares our plugin prefix, please let me know if you have continued trouble.
Just following up @mpaglia0 if you were able to deactivate and update successfully?
