Title: Cannot delete logs Last modified: July 21, 2023 --- # Cannot delete logs * Resolved [cptkoolbeenz](https://wordpress.org/support/users/cptkoolbeenz/) * (@cptkoolbeenz) * [2 years, 10 months ago](https://wordpress.org/support/topic/cannot-delete-logs/) * I have almost 2000 log entries. When I click delete and confirm the prompt, nothing happens. Is it possible to disable logging completely? Viewing 7 replies - 1 through 7 (of 7 total) * Plugin Author [TMM Technology](https://wordpress.org/support/users/tmmtechnology/) * (@tmmtechnology) * [2 years, 10 months ago](https://wordpress.org/support/topic/cannot-delete-logs/#post-16915351) * [@cptkoolbeenz](https://wordpress.org/support/users/cptkoolbeenz/) I will add an option to disable the logging in the future. * Maybe you could give the site access so I could look why logs deletion doesn’t work (our email is [wp@tmm.ventures](https://wordpress.org/support/topic/cannot-delete-logs/wp@tmm.ventures?output_format=md))? * Or I can give an instruction and you can try yourself: - Go to logs tab. - Open browser DevTools (Right click on the page -> Inspect) and open Network tab, then select Fetch / XHR subtab. - Click “Delete all logs” button. - See which request is sent, and which data is returned by the server. * Here is the video example attached: [https://youtu.be/JOsMSfvqzkM](https://youtu.be/JOsMSfvqzkM) * I just want to see if the request is being sent in the first place, and if you get some response, which is not a error. * If the request was not even sent, you can look up for the error description in the Console tab (the first one, left to Network). * Thread Starter [cptkoolbeenz](https://wordpress.org/support/users/cptkoolbeenz/) * (@cptkoolbeenz) * [2 years, 10 months ago](https://wordpress.org/support/topic/cannot-delete-logs/#post-16915391) * I don’t see anything when I do that. Anything else I should try? * ![](https://i0.wp.com/i.imgur.com/jPbOQxT.gif?ssl=1) * Thread Starter [cptkoolbeenz](https://wordpress.org/support/users/cptkoolbeenz/) * (@cptkoolbeenz) * [2 years, 10 months ago](https://wordpress.org/support/topic/cannot-delete-logs/#post-16915394) * After some time, I get this. I assume this is WP heartbeat? * ![](https://i0.wp.com/i.imgur.com/wQXzGsR.png?ssl=1) * Plugin Author [TMM Technology](https://wordpress.org/support/users/tmmtechnology/) * (@tmmtechnology) * [2 years, 10 months ago](https://wordpress.org/support/topic/cannot-delete-logs/#post-16920355) * [@cptkoolbeenz](https://wordpress.org/support/users/cptkoolbeenz/) Wow, that is interesting that no request is being sent for you. Can you please check for console errors (Console tab, left to Network) after the Logs delete submission. So I suppose that you either will get a console error with some error description, or that the script was not even loaded for you.If you see no console errors after you click on the popup, then let’s check if the script was loaded for you. * Steps - Open DevTools - Click on DevTools at any place (to focus on DevTools and make the below shortcut to go to them, instead of the page) - Press CTRL + SHIFT + F (it will redirect you to the DevTools Search tab) - Type “wpCacheWarmer” in there and press ENTER; there should be 3 results returned: * ![](https://i0.wp.com/i.imgur.com/iEGy5BK.png?ssl=1) * If you got less than 3 results, send a screenshot to me; and also try deleting the logs from the Chrome Guest Profile (as I would assume some browser extensions are interfering with plugin JS), and report to me if that helps: * ![](https://i0.wp.com/i.imgur.com/n1WH1K7.png?ssl=1) * Plugin Author [TMM Technology](https://wordpress.org/support/users/tmmtechnology/) * (@tmmtechnology) * [2 years, 10 months ago](https://wordpress.org/support/topic/cannot-delete-logs/#post-16920424) * [@cptkoolbeenz](https://wordpress.org/support/users/cptkoolbeenz/) By the way, I watched your GIF more closely, and I see that the console errors counter at the top right corner of DevTools is increasing, which means you’re probably getting some errors after submitting the deletion. Just click on it, expand the error( the GIF attached), and send a screenshot to me. * ![](https://i0.wp.com/i.imgur.com/mSpvNiK.gif?ssl=1) * But I still would recommend to do the “wpCacheWarmer” search as I proposed in my previous message, as it could give me more info. And also would recommend to try the deletion from the Chrome Guest Profile. * Plugin Author [TMM Technology](https://wordpress.org/support/users/tmmtechnology/) * (@tmmtechnology) * [2 years, 10 months ago](https://wordpress.org/support/topic/cannot-delete-logs/#post-16926251) * [@cptkoolbeenz](https://wordpress.org/support/users/cptkoolbeenz/) So just send to me the console error you’re getting, and I’m pretty sure I will be able to fix this ASAP. Looking forward for your reply! Thanks. * Plugin Author [TMM Technology](https://wordpress.org/support/users/tmmtechnology/) * (@tmmtechnology) * [2 years, 8 months ago](https://wordpress.org/support/topic/cannot-delete-logs/#post-17055833) * [@cptkoolbeenz](https://wordpress.org/support/users/cptkoolbeenz/) This feature is released. Thanks for your patience. * ![](https://i0.wp.com/i.imgur.com/8fRHdE1.png?ssl=1) Viewing 7 replies - 1 through 7 (of 7 total) The topic ‘Cannot delete logs’ is closed to new replies. * ![](https://ps.w.org/cache-warmer/assets/icon.svg?rev=2869611) * [Cache Warmer](https://wordpress.org/plugins/cache-warmer/) * [Support Threads](https://wordpress.org/support/plugin/cache-warmer/) * [Active Topics](https://wordpress.org/support/plugin/cache-warmer/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/cache-warmer/unresolved/) * [Reviews](https://wordpress.org/support/plugin/cache-warmer/reviews/) * 7 replies * 2 participants * Last reply from: [TMM Technology](https://wordpress.org/support/users/tmmtechnology/) * Last activity: [2 years, 8 months ago](https://wordpress.org/support/topic/cannot-delete-logs/#post-17055833) * Status: resolved