Title: Cannot Delete Plugin Last modified: September 10, 2016 --- # Cannot Delete Plugin * Resolved [lnikj](https://wordpress.org/support/users/lnikj/) * (@lnikj) * [9 years, 9 months ago](https://wordpress.org/support/topic/cannot-delete-plugin-3/) * 4.6.1 / 1.4.02 * Pressing delete just leads to ‘Deleting …’ showing until a page refresh and a banner at the top of the page: * Deletion failed: Are you sure you want to do this?Please try again. * Is it safe to just zap the directory by FTP or is there stuff in the database( which I have no phpmyadmin access to unfortunately). * Thanks. Viewing 15 replies - 16 through 30 (of 41 total) [←](https://wordpress.org/support/topic/cannot-delete-plugin-3/?output_format=md) [1](https://wordpress.org/support/topic/cannot-delete-plugin-3/?output_format=md) 2 [3](https://wordpress.org/support/topic/cannot-delete-plugin-3/page/3/?output_format=md) [→](https://wordpress.org/support/topic/cannot-delete-plugin-3/page/3/?output_format=md) * [tronix-ex](https://wordpress.org/support/users/tronix-ex/) * (@tronix-ex) * [9 years, 5 months ago](https://wordpress.org/support/topic/cannot-delete-plugin-3/page/2/#post-8589839) * **Repair Forums** doesn’t resolve it. * Plugin Author [Jake Hall](https://wordpress.org/support/users/geekserve/) * (@geekserve) * [9 years, 5 months ago](https://wordpress.org/support/topic/cannot-delete-plugin-3/page/2/#post-8589844) * [@tronix-ex](https://wordpress.org/support/users/tronix-ex/), * Can you confirm `[bbp-stats]` and `[bbpas-activity]` return the same data? (They are shortcodes, pop them on a page somewhere) - This reply was modified 9 years, 5 months ago by [Jake Hall](https://wordpress.org/support/users/geekserve/). - This reply was modified 9 years, 5 months ago by [Jake Hall](https://wordpress.org/support/users/geekserve/). * [tronix-ex](https://wordpress.org/support/users/tronix-ex/) * (@tronix-ex) * [9 years, 5 months ago](https://wordpress.org/support/topic/cannot-delete-plugin-3/page/2/#post-8589858) * `[bbpas-activity]` return nothing while `[bbp-stats]` returns the exact counts * Plugin Author [Jake Hall](https://wordpress.org/support/users/geekserve/) * (@geekserve) * [9 years, 5 months ago](https://wordpress.org/support/topic/cannot-delete-plugin-3/page/2/#post-8589864) * Hi [@tronix-ex](https://wordpress.org/support/users/tronix-ex/), * Can you enable the shortcode within `Forums > bbPress Advanced Statistics > Extras > Enable Shortcode` and give it another shot. * Thanks. * ` * [tronix-ex](https://wordpress.org/support/users/tronix-ex/) * (@tronix-ex) * [9 years, 5 months ago](https://wordpress.org/support/topic/cannot-delete-plugin-3/page/2/#post-8589870) * Now it shows so the results are below: * `[bbp-stats]` counts: Topics 328 Replies 5,146 * `[bbpas-activity]` counts: Threads: 328, Posts: 333 - This reply was modified 9 years, 5 months ago by [tronix-ex](https://wordpress.org/support/users/tronix-ex/). * Plugin Author [Jake Hall](https://wordpress.org/support/users/geekserve/) * (@geekserve) * [9 years, 5 months ago](https://wordpress.org/support/topic/cannot-delete-plugin-3/page/2/#post-8589896) * So for some forums this is working. * Others, such as your own, it isn’t. I have actually create a test plugin for this, would you mind installing it and letting me know what it returns? Simply add the code below to your **functions.php** file: * ``` Topics: " . $stats['topic_count']; } add_shortcode( 'bbp-get-stats', 'bbp_get_stats_bf' ); ``` * All it will do is fetch the stats, and, return them in a shortcode. Once you install this, can you add the shortcode ‘bbp-get-stats’ to the others you’ve setup and get back to me? Can I also have a link to your forum if possible? * Thanks, * [tronix-ex](https://wordpress.org/support/users/tronix-ex/) * (@tronix-ex) * [9 years, 5 months ago](https://wordpress.org/support/topic/cannot-delete-plugin-3/page/2/#post-8589911) * ok I’ve added the function and it returns exact counts. * here is the demo url 1st is the `bbp-stats` 2nd is the `bbpas-activity` and 3rd is `bbp-get-stats`. - This reply was modified 9 years, 5 months ago by [tronix-ex](https://wordpress.org/support/users/tronix-ex/). * Plugin Author [Jake Hall](https://wordpress.org/support/users/geekserve/) * (@geekserve) * [9 years, 5 months ago](https://wordpress.org/support/topic/cannot-delete-plugin-3/page/2/#post-8589940) * hi [@tronix-ex](https://wordpress.org/support/users/tronix-ex/), * thanks for that. honestly not sure where this is going AWOL. I’ll take a look into it tomorrow a little more, however, I can’t replicate this bug so it’s essentially guesswork. * what version of PHP do you have installed? * also – I didn’t manage to see the link. if you’d like to keep it private, email it to me 🙂 * thanks, * [tronix-ex](https://wordpress.org/support/users/tronix-ex/) * (@tronix-ex) * [9 years, 5 months ago](https://wordpress.org/support/topic/cannot-delete-plugin-3/page/2/#post-8590764) * Hi Jake [@geekserve](https://wordpress.org/support/users/geekserve/), * I’ve figured it out explained below. * Edited this file: `bbpress-improved-statistics-users-online\includes\public\ class.online.php` * Changes on Line number **397** `$stat_replies` to `$stats['reply_count']` * and all done.. * Thanks Jake for such a great plugin once again, I hope the bug will help other peoples also. - This reply was modified 9 years, 5 months ago by [tronix-ex](https://wordpress.org/support/users/tronix-ex/). - This reply was modified 9 years, 5 months ago by [tronix-ex](https://wordpress.org/support/users/tronix-ex/). * [tronix-ex](https://wordpress.org/support/users/tronix-ex/) * (@tronix-ex) * [9 years, 5 months ago](https://wordpress.org/support/topic/cannot-delete-plugin-3/page/2/#post-8590784) * Here is the forum URL * [http://danishgardi.pk/whos-online/](http://danishgardi.pk/whos-online/) * Plugin Author [Jake Hall](https://wordpress.org/support/users/geekserve/) * (@geekserve) * [9 years, 5 months ago](https://wordpress.org/support/topic/cannot-delete-plugin-3/page/2/#post-8590806) * Hi [@tronix-ex](https://wordpress.org/support/users/tronix-ex/), * Glad you managed to suss that – do note with the change you have made you will not be able to count the original post within each topic in the stats. * Could you do me a quick test? Before I push this fix out, can you update `class. online.php` with the following code and let me know if it works? * Replace: `$stat_replies = ( ( $this->parent->option['bbpress_statistics_merge'] == "on" ) ? ( $stats['reply_count'] + $stats['topic_count'] ) : $stats['reply_count']);` * with: * ``` $stat_replies = $stats['reply_count']; if( $this->parent->option['bbpress_statistics_merge'] == "on" ) { $stat_replies = $stats['reply_count'] + $stats['topic_count']; } ``` * and change the variable you changed earlier back to `$stat_replies`? That should hopefully fix the issue fully! * – Jake * [tronix-ex](https://wordpress.org/support/users/tronix-ex/) * (@tronix-ex) * [9 years, 5 months ago](https://wordpress.org/support/topic/cannot-delete-plugin-3/page/2/#post-8590915) * No its now showing a wrong count. * Plugin Author [Jake Hall](https://wordpress.org/support/users/geekserve/) * (@geekserve) * [9 years, 5 months ago](https://wordpress.org/support/topic/cannot-delete-plugin-3/page/2/#post-8590933) * Hi [@tronix-ex](https://wordpress.org/support/users/tronix-ex/), * Do you have the option `bbPress Statistics Merge` enabled? * Really bizarre this issue, I would very much like to resolve it. * – jake * [tronix-ex](https://wordpress.org/support/users/tronix-ex/) * (@tronix-ex) * [9 years, 5 months ago](https://wordpress.org/support/topic/cannot-delete-plugin-3/page/2/#post-8590947) * Yes its checked. * Plugin Author [Jake Hall](https://wordpress.org/support/users/geekserve/) * (@geekserve) * [9 years, 5 months ago](https://wordpress.org/support/topic/cannot-delete-plugin-3/page/2/#post-8590952) * [@tronix-ex](https://wordpress.org/support/users/tronix-ex/), * Can you uncheck it and see what happens. That will then display the replies. * It seems to be an issue when adding the replies and topics… could you try this code with the option ticked and let me know what happens? * ``` $stats = bbp_get_statistics(); $stat_replies = $stats['reply_count']; if( $this->parent->option['bbpress_statistics_merge'] == "on" ) { $stat_replies = ( intval($stats['reply_count']) + intval($stats['topic_count']) ); } $HTMLOutput["forum_stats"] = $this->shortcode_tool_build_title( __('Forum Statistics', 'bbpress-improved-statistics-users-online'), false ); if( $this->parent->option['bbpress_statistics'] == "on" ) { $HTMLOutput["forum_stats"] .= '' . __('Threads', 'bbpress-improved-statistics-users-online') . ": {$stats['topic_count']}, " . '' . __('Posts', 'bbpress-improved-statistics-users-online') . ": {$stat_replies}, " . '' . __('Members', 'bbpress-improved-statistics-users-online') . ": {$stats['user_count']}
"; } ``` * Thank you Viewing 15 replies - 16 through 30 (of 41 total) [←](https://wordpress.org/support/topic/cannot-delete-plugin-3/?output_format=md) [1](https://wordpress.org/support/topic/cannot-delete-plugin-3/?output_format=md) 2 [3](https://wordpress.org/support/topic/cannot-delete-plugin-3/page/3/?output_format=md) [→](https://wordpress.org/support/topic/cannot-delete-plugin-3/page/3/?output_format=md) The topic ‘Cannot Delete Plugin’ is closed to new replies. * ![](https://s.w.org/plugins/geopattern-icon/bbpress-improved-statistics-users- online_f8f8f8.svg) * [bbPress Advanced Statistics](https://wordpress.org/plugins/bbpress-improved-statistics-users-online/) * [Frequently Asked Questions](https://wordpress.org/plugins/bbpress-improved-statistics-users-online/#faq) * [Support Threads](https://wordpress.org/support/plugin/bbpress-improved-statistics-users-online/) * [Active Topics](https://wordpress.org/support/plugin/bbpress-improved-statistics-users-online/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/bbpress-improved-statistics-users-online/unresolved/) * [Reviews](https://wordpress.org/support/plugin/bbpress-improved-statistics-users-online/reviews/) * 41 replies * 4 participants * Last reply from: [Jake Hall](https://wordpress.org/support/users/geekserve/) * Last activity: [9 years, 5 months ago](https://wordpress.org/support/topic/cannot-delete-plugin-3/page/3/#post-8600076) * Status: resolved