Title: Cannot delete Points &amp; Dot Labels
Last modified: March 14, 2025

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# Cannot delete Points & Dot Labels

 *  Resolved [Giasher](https://wordpress.org/support/users/giasher/)
 * (@giasher)
 * [1 year, 3 months ago](https://wordpress.org/support/topic/cannot-delete-points-dot-labels/)
 * Using free version 1.4.3 and trying to delete Point or Dot Labels got this error:
   
   Failed to load resource: the server responded with a status of 404 (Not Found)
   [http://localhost/wp-json/wp/v2/itt_globe_dotlabel/493?_method=DELETE](http://localhost/wp-json/wp/v2/itt_globe_dotlabel/493?_method=DELETE)
 * seems something wrong with:
   wp-content/plugins/interactive-globes/dist/assets/
   js/admin/cpt-list-events.min.js?ver=1.4.3
 * Would You be so kind to check it?

Viewing 7 replies - 1 through 7 (of 7 total)

 *  Plugin Author [Carlos Moreira](https://wordpress.org/support/users/carlosmoreirapt/)
 * (@carlosmoreirapt)
 * [1 year, 3 months ago](https://wordpress.org/support/topic/cannot-delete-points-dot-labels/#post-18364295)
 * Hi [@giasher](https://wordpress.org/support/users/giasher/) 
   Thank you for reporting.
   We’re not able to replicate the issue on our side. From what you describe there
   could be an issue with the REST API, do you have any other plugin that would 
   disable it?Are you trying to delete as the user who created the entry? Are you
   able to create the points and dot labels? Is the issue limited to the delete 
   task? Does resaving the permalinks make any difference?Another possible cause
   is a conflict with another plugin. You could disable some plugins to see if you
   find the conflicting one.Greetings, Carlos
    -  This reply was modified 1 year, 3 months ago by [Carlos Moreira](https://wordpress.org/support/users/carlosmoreirapt/).
 *  Thread Starter [Giasher](https://wordpress.org/support/users/giasher/)
 * (@giasher)
 * [1 year, 3 months ago](https://wordpress.org/support/topic/cannot-delete-points-dot-labels/#post-18364849)
 * Hi Carlos,
 * Thanks for fast reply.
   **Do you have any other plugin that would disable it?**–
   tested for cleen wordpress install (localhost and production site also, PHP 8.2.12)**
   Are you trying to delete as the user who created the entry?** – Yep, as admin**
   Are you able to create the points and dot labels?** – Yes, it works fine**Is 
   the issue limited to the delete task?** – Seems Yes (view from admin shows nothing,
   but post/page looks nice)**Does resaving the permalinks make any difference?**–
   No (‘Post name’ for now)**Another possible cause is a conflict with another plugin.
   You could disable some plugins to see if you find the conflicting one**. – as
   mentioned, tested with clean instal.
 * Console shows 404 (not found): [http://localhost/wp-json/wp/v2/itt_globe_point/105?_method=DELETE](http://localhost/wp-json/wp/v2/itt_globe_point/105?_method=DELETE)
 * Maybe the problem could be in the file(s) from the WordPress official download
   package itself?
 * Respects,
   g.\
 * p.s. Do You (are You going to) have standalone (non-Wordpress) script with PRO
   features?
    -  This reply was modified 1 year, 3 months ago by [Giasher](https://wordpress.org/support/users/giasher/).
 *  Plugin Author [Carlos Moreira](https://wordpress.org/support/users/carlosmoreirapt/)
 * (@carlosmoreirapt)
 * [1 year, 3 months ago](https://wordpress.org/support/topic/cannot-delete-points-dot-labels/#post-18371317)
 * We had this problem in an older version, where the delete was not working on 
   some cases, because of server limitations not allowing delete requests , but 
   we implemented a workaround in the latest versions to this. Are you using Still
   it could be a server limitations. We are keen to understand why this is happening,
   so any extra information about your server setup could be helpful. Are you able
   to test in any live site?
   Implementing a stand-alone non-wp version is not in
   our close future plans.
 *  Thread Starter [Giasher](https://wordpress.org/support/users/giasher/)
 * (@giasher)
 * [1 year, 3 months ago](https://wordpress.org/support/topic/cannot-delete-points-dot-labels/#post-18375282)
 * **We are keen to understand why this is happening, so any extra information about
   your server setup could be helpful. **
   WordPress version **6.7.2** is up to date.(
   recommended Ver. 6.7.2)PHP version **8.4.5** is up to date. (recommended Ver.
   8.3)MariaDB version **10.6.21** is outdated. (recommended Ver. 11.7.0)OPcache
   is enabled with **128 MB**JIT is NOT enabled**Seems JIT could be the cause**
 * **Are you able to test in any live site?**
   Yes, with WP clean installation – 
   same. If necessary i can send You the URL and login info.Can i from here [https://wpinteractiveglobes.com/contact/](https://wpinteractiveglobes.com/contact/)?
 *  Thread Starter [Giasher](https://wordpress.org/support/users/giasher/)
 * (@giasher)
 * [1 year, 3 months ago](https://wordpress.org/support/topic/cannot-delete-points-dot-labels/#post-18375391)
 * **console errors:**
   404 (not found): [http://localhost/wp-json/wp/v2/itt_globe_point/105?_method=DELETE](http://localhost/wp-json/wp/v2/itt_globe_point/105?_method=DELETE)
 * Error trashing post: Not Found 
   r.onload @cpt-list-events.min.js?ver=1.4.3:1XMLHttpRequest.
   senddo_remove_event @cpt-list-events.min.js?ver=1.4.3:1
 * **file**: cpt-list-events.min.js
   **function**: do_remove_event**line**: r.open(“
   POST”, `/wp-json/wp/v2/${n}/${e}?_method=DELETE`, !0), r.setRequestHeader(“Content-
   Type”, “application/json”), r.setRequestHeader(“X-WP-Nonce”, wpApiSettings.nonce),
   r.onload =….
 * **! also !**
   mayby the **path to cpt-list-events.min.js** must be checked in 
   the **assets.php**
    -  This reply was modified 1 year, 3 months ago by [Giasher](https://wordpress.org/support/users/giasher/).
 *  Plugin Author [Carlos Moreira](https://wordpress.org/support/users/carlosmoreirapt/)
 * (@carlosmoreirapt)
 * [1 year, 3 months ago](https://wordpress.org/support/topic/cannot-delete-points-dot-labels/#post-18375674)
 * Yes, a temporary access would be great. You can use the form you mentioned, yes.
 *  Thread Starter [Giasher](https://wordpress.org/support/users/giasher/)
 * (@giasher)
 * [1 year, 2 months ago](https://wordpress.org/support/topic/cannot-delete-points-dot-labels/#post-18379046)
 * Great!
 * One of the best support ever.
 * Checked – works

Viewing 7 replies - 1 through 7 (of 7 total)

The topic ‘Cannot delete Points & Dot Labels’ is closed to new replies.

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 * 7 replies
 * 2 participants
 * Last reply from: [Giasher](https://wordpress.org/support/users/giasher/)
 * Last activity: [1 year, 2 months ago](https://wordpress.org/support/topic/cannot-delete-points-dot-labels/#post-18379046)
 * Status: resolved