Title: cannot disable ‘Encode contact data’
Last modified: July 18, 2024

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# cannot disable ‘Encode contact data’

 *  Resolved [uccmike](https://wordpress.org/support/users/uccmike/)
 * (@uccmike)
 * [1 year, 10 months ago](https://wordpress.org/support/topic/cannot-disable-encode-contact-data/)
 * Hello,
 * The ‘Encode contact data’ email address on contact page does not allow people
   to click to view teh email address. I also, now un-check this option to off. 
   yet it still is active.
 * How to fix it for both issues?
 * Regards.

Viewing 2 replies - 1 through 2 (of 2 total)

 *  Plugin Support [amagsumov](https://wordpress.org/support/users/amagsumov/)
 * (@amagsumov)
 * [1 year, 10 months ago](https://wordpress.org/support/topic/cannot-disable-encode-contact-data/#post-17899354)
 * Hello [@uccmike](https://wordpress.org/support/users/uccmike/),
 * Please cleare the website cache.
 * Does it help?
 *  Plugin Support [katereji](https://wordpress.org/support/users/katereji/)
 * (@katereji)
 * [1 year, 10 months ago](https://wordpress.org/support/topic/cannot-disable-encode-contact-data/#post-17907266)
 * Hello.
   We haven’t heard back from you in a few days, so I’m going to mark this
   thread as “resolved”.If you have any further questions, you can start a new thread
   or contact us via our private Ticket System: [https://cleantalk.org/my/support/open](https://cleantalk.org/my/support/open).

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘cannot disable ‘Encode contact data’’ is closed to new replies.

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## Tags

 * [email-address](https://wordpress.org/support/topic-tag/email-address/)

 * 2 replies
 * 3 participants
 * Last reply from: [katereji](https://wordpress.org/support/users/katereji/)
 * Last activity: [1 year, 10 months ago](https://wordpress.org/support/topic/cannot-disable-encode-contact-data/#post-17907266)
 * Status: resolved