Cannot disable plugin, Access denied

  • Resolved lordsnake

    (@lordsnake)


    8 years, 4 months ago

    I am trying to disable comet cache but getting 500 server error, here is what is in the logs. I have *** out my domain.

    [03-Jan-2018 16:35:34 UTC] PHP Warning: rename(C:/home/***/wwwroot/wp-content/cache/comet-cache/cache,C:/home/***/wwwroot/wp-content/cache/comet-cache/cache-5a4d06567b70c561949653-tmp): Access is denied. (code: 5) in C:\home\***\wwwroot\wp-content\plugins\comet-cache\src\includes\traits\Shared\CacheDirUtils.php on line 157

    The folder in question has read, write and modify permissions.

    Running on Windows/III 8.5
    I don’t need any suggestions about switching to Linux thanks.

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  • Raam Dev

    (@raamdev)

    8 years, 4 months ago

    @lordsnake Please see the following from the Frequently Asked Questions section:

    EMERGENCY: If all else fails, how can I remove Comet Cache?

    1. Log into your site via FTP; perhaps using FileZilla.
    2. Delete this file: /wp-content/advanced-cache.php
    3. Delete this directory: /wp-content/plugins/comet-cache/
    4. Remove this line from your /wp-config.php file: define('WP_CACHE', TRUE);
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