Title: Cannot display Help tab
Last modified: August 20, 2016

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# Cannot display Help tab

 *  Resolved [Earthwi](https://wordpress.org/support/users/earthwi/)
 * (@earthwi)
 * [13 years, 6 months ago](https://wordpress.org/support/topic/cannot-display-help-tab/)
 * Hi,
    When I try to display the Help tab in the settings menu, I have this error:“
   Cannot load pg-sas.”
 * The requested URL is :
    [http://mysite.com/wp-admin/admin.php?post_type=pgeek_sas&page=pg-sas&tab=help](http://mysite.com/wp-admin/admin.php?post_type=pgeek_sas&page=pg-sas&tab=help)
 * However, whith te following URL, the Help tab will be displayed correctly :
    
   [http://mysite.com/wp-admin/admin.php?page=pg-sas&tab=help](http://mysite.com/wp-admin/admin.php?page=pg-sas&tab=help)
 * Nicolas
 * [http://wordpress.org/extend/plugins/pg-simple-affiliate-shop/](http://wordpress.org/extend/plugins/pg-simple-affiliate-shop/)

Viewing 4 replies - 1 through 4 (of 4 total)

 *  Plugin Author [PeoplesGeek](https://wordpress.org/support/users/peoplesgeek/)
 * (@peoplesgeek)
 * [13 years, 6 months ago](https://wordpress.org/support/topic/cannot-display-help-tab/#post-3246665)
 * Hi Nicolas,
 * Thanks for trying out the plugin and letting me know about this odd problem. 
   I assume you are using version 1.2.0? I assume you are on the latest version 
   of WordPress?
 * I have re-checked and the help tab works on my test site and a couple of client
   sites so there must be something about your setup. Hopefully we can work it out
   and I can develop a fix for you and anyone else seeing this.
 * I did notice that on my test sites and on my client sites the URL is different
   to the one you have posted. In your URLs you have …/admin.php?… but in the URL’s
   on my site or my client sites it shows …./edit.php?… and this works.
    If I edit
   my URL ut use admin.php then I get the same problem you describe with the first
   link.
 * Interestingly, I don’t set this part of the URL in my code as I use a relative
   link `href="?post_type=pgeek_sas&page=pg-sas&tab=help"` and WordPress fills in
   the rest – so I will investigate why you are seeing admin.php and others are 
   seeing edit.php
 * If you can give me any info on your WordPress setup that might be unusual then
   that would be great (you can email me direct from [http://www.peoplesgeek.com/contact/](http://www.peoplesgeek.com/contact/)
   if it’s info you don’t want to make public)
 * Thanks for your help and thanks for reporting this problem.
 * Brian
 *  Thread Starter [Earthwi](https://wordpress.org/support/users/earthwi/)
 * (@earthwi)
 * [13 years, 6 months ago](https://wordpress.org/support/topic/cannot-display-help-tab/#post-3246672)
 * Hi Brian,
    I sent you more details using your contact form.
 * Nicolas
 *  Plugin Author [PeoplesGeek](https://wordpress.org/support/users/peoplesgeek/)
 * (@peoplesgeek)
 * [13 years, 6 months ago](https://wordpress.org/support/topic/cannot-display-help-tab/#post-3246674)
 * Hi Nicolas,
 * It’s great that we found out that you are using “Ozh’ Admin Drop Down Menu” plugin
   and that it seems to rewrite the admin URLs when it customises the menu.
 * I’ve been able to find a work around and add it to my plugin so that it will 
   now work with Ozh running or not. When you asked who should make the fix I suppose
   it’s probably both of us but I’ll make it in the shop plugin as I have control
   of that and it’s easy – that way if any other menu customising plugin does the
   same thing the shop will still work.
 * This fix as well as a number of other new features are in a new release that 
   should be out in a few days!
 * Thanks again for reporting this issue and giving me the information I needed 
   to fix it.
 * Brian
 *  Plugin Author [PeoplesGeek](https://wordpress.org/support/users/peoplesgeek/)
 * (@peoplesgeek)
 * [13 years, 5 months ago](https://wordpress.org/support/topic/cannot-display-help-tab/#post-3246677)
 * Hi Nicolas,
 * I’ve just released a new version that should address this problem as well as 
   introduce some neat new features like pagination and support for shortcodes in
   most fields
 * Brian

Viewing 4 replies - 1 through 4 (of 4 total)

The topic ‘Cannot display Help tab’ is closed to new replies.

 * ![](https://ps.w.org/pg-simple-affiliate-shop/assets/icon-128x128.png?rev=1435443)
 * [PG Simple Affiliate Shop](https://wordpress.org/plugins/pg-simple-affiliate-shop/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/pg-simple-affiliate-shop/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/pg-simple-affiliate-shop/)
 * [Active Topics](https://wordpress.org/support/plugin/pg-simple-affiliate-shop/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/pg-simple-affiliate-shop/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/pg-simple-affiliate-shop/reviews/)

 * 4 replies
 * 2 participants
 * Last reply from: [PeoplesGeek](https://wordpress.org/support/users/peoplesgeek/)
 * Last activity: [13 years, 5 months ago](https://wordpress.org/support/topic/cannot-display-help-tab/#post-3246677)
 * Status: resolved