Title: Cannot edit mail notifications
Last modified: December 24, 2019

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# Cannot edit mail notifications

 *  Resolved [erome](https://wordpress.org/support/users/erome/)
 * (@erome)
 * [6 years, 5 months ago](https://wordpress.org/support/topic/cannot-edit-mail-notifications/)
 * Hi
 * When I edit my forms mail notification, the plugin crashes and shows just a grey
   page with “Made with (heart) by WPMU DEV”, similar to this thread [https://wordpress.org/support/topic/adding-recipients-crashes-plugin/](https://wordpress.org/support/topic/adding-recipients-crashes-plugin/)
 * I’m using php 7.2.19, WP 5.3 and Forminator 1.10.2
 * Dev tools errors:
    react-dom.min.js?ver=16.9.0:103 TypeError: Cannot read property‘
   off’ of undefined at t.value (form-scripts.js?ver=1.10.2:1) at Ii (react-dom.
   min.js?ver=16.9.0:104) at $g (react-dom.min.js?ver=16.9.0:105) at bh (react-dom.
   min.js?ver=16.9.0:105) at ah (react-dom.min.js?ver=16.9.0:109) at Ti (react-dom.
   min.js?ver=16.9.0:145) at unstable_runWithPriority (react.min.js?ver=16.9.0:26)
   at Ma (react-dom.min.js?ver=16.9.0:52) at Ia (react-dom.min.js?ver=16.9.0:140)
   at ze (react-dom.min.js?ver=16.9.0:118) ve @ react-dom.min.js?ver=16.9.0:103 
   c.callback @ react-dom.min.js?ver=16.9.0:114 yg @ react-dom.min.js?ver=16.9.0:
   62 xg @ react-dom.min.js?ver=16.9.0:61 Ti @ react-dom.min.js?ver=16.9.0:149 unstable_runWithPriority
   @ react.min.js?ver=16.9.0:26 Ma @ react-dom.min.js?ver=16.9.0:52 Ia @ react-dom.
   min.js?ver=16.9.0:140 ze @ react-dom.min.js?ver=16.9.0:118 (anonymous) @ react-
   dom.min.js?ver=16.9.0:53 unstable_runWithPriority @ react.min.js?ver=16.9.0:26
   Ma @ react-dom.min.js?ver=16.9.0:52 mg @ react-dom.min.js?ver=16.9.0:52 V @ react-
   dom.min.js?ver=16.9.0:52 Be @ react-dom.min.js?ver=16.9.0:119 xi @ react-dom.
   min.js?ver=16.9.0:39 react-dom.min.js?ver=16.9.0:53 Uncaught TypeError: Cannot
   read property ‘off’ of undefined at t.value (form-scripts.js?ver=1.10.2:1) at
   Ii (react-dom.min.js?ver=16.9.0:104) at $g (react-dom.min.js?ver=16.9.0:105) 
   at bh (react-dom.min.js?ver=16.9.0:105) at ah (react-dom.min.js?ver=16.9.0:109)
   at Ti (react-dom.min.js?ver=16.9.0:145) at unstable_runWithPriority (react.min.
   js?ver=16.9.0:26) at Ma (react-dom.min.js?ver=16.9.0:52) at Ia (react-dom.min.
   js?ver=16.9.0:140) at ze (react-dom.min.js?ver=16.9.0:118)
 * Thanks for your feedback!

Viewing 7 replies - 1 through 7 (of 7 total)

 *  Plugin Support [Saurabh – WPMU DEV Support](https://wordpress.org/support/users/wpmudev-support7/)
 * (@wpmudev-support7)
 * [6 years, 5 months ago](https://wordpress.org/support/topic/cannot-edit-mail-notifications/#post-12268556)
 * Hey there [@erome](https://wordpress.org/support/users/erome/) as requested to
   the user on that thread, could you please also enabled debug mode on WordPress
   to get more specific logs about this issue?
 * You can do it by editing the wp-config.php file and add the following lines
 *     ```
       define( 'WP_DEBUG', true );
       define( 'WP_DEBUG_LOG', true );
       define( 'WP_DEBUG_DISPLAY', false );
       ```
   
 * Please make sure that you insert these lines above `/* That's all, stop editing!
   Happy blogging. */.`
 * Please reproduce this issue again, this way all errors will be saved in the debug.
   log file inside the `/wp-content/directory`. Share with us the errors that will
   be recorded in debug.log file.
 * Looking forward to your reply.
 * Jorge.
 *  Thread Starter [erome](https://wordpress.org/support/users/erome/)
 * (@erome)
 * [6 years, 5 months ago](https://wordpress.org/support/topic/cannot-edit-mail-notifications/#post-12296988)
 * Hi Jorge
 * Happy new year!
 * I enabled the debug mode as requested. Here all entries which match with the 
   time I reproduced the issue:
 * **from error_log:**
    `[proxy_fcgi:error] [pid 29159] [client XXX] AH01071: Got
   error 'PHP message: PHP Fatal error: Uncaught Error: Call to undefined function
   get_header() in /var/www/vhosts/domain.org/httpdocs/wp-includes/theme-compat/
   embed.php:13\nStack trace:\n#0 {main}\n thrown in /var/www/vhosts/domain.org/
   httpdocs/wp-includes/theme-compat/embed.php on line 13\n', referer: https://www.
   domain.org/wp-includes/theme-compat/embed.php`
 * `[proxy_fcgi:error] [pid 15114] [client XXX] AH01071: Got error 'PHP message:
   PHP Fatal error: Uncaught Error: Call to undefined function get_header() in /
   var/www/vhosts/domain.org/httpdocs/wp-includes/theme-compat/embed.php:13\nStack
   trace:\n#0 {main}\n thrown in /var/www/vhosts/domain.org/httpdocs/wp-includes/
   theme-compat/embed.php on line 13\n', referer: https://www.domain.org/wp-includes/
   theme-compat/embed.php`
 * `[proxy_fcgi:error] [pid 20229] [client XXX] AH01071: Got error 'PHP message:\
   n'`
 * **from debug.log:**
    empty 🙁
 *  Plugin Support [Imran – WPMU DEV Support](https://wordpress.org/support/users/wpmudev-support9/)
 * (@wpmudev-support9)
 * [6 years, 5 months ago](https://wordpress.org/support/topic/cannot-edit-mail-notifications/#post-12298034)
 * Hello [@erome](https://wordpress.org/support/users/erome/)
 * I trust you’re doing well!
 * The warning you’re getting is actually a known issue and related to the theme
   that you’re using. More detail about it can be found [here](https://perishablepress.com/fix-error-undefined-function/)
 * I’m afraid it is not related to the issue you have with the Forminator.
 * Please run the following test on your site:
    – Deactivate all plugin besides 
   the Forminator plugin. Try to edit the form and see if the issue is there – If
   the issue is there, switch to a default WordPress theme and try to replicate 
   the issue again – If all is well, activate one plugin at a time, every time check
   if the issue is back. Once it is back last activated plugin is the one that conflicts
   with the Forminator.
 * Please make sure to have a backup of your site before running this test, so if
   something will go wrong you can always restore it.
 * Kind regards,
    Nastia
 *  Thread Starter [erome](https://wordpress.org/support/users/erome/)
 * (@erome)
 * [6 years, 5 months ago](https://wordpress.org/support/topic/cannot-edit-mail-notifications/#post-12299726)
 * Hi Nastia
 * Thanks for your reply.
 * 1. First, all plugins deactivated besides Forminator -> same issue occurred
    
   2. Switched to WP default theme (Twenty Twenty) -> same issue occurred
 *  Thread Starter [erome](https://wordpress.org/support/users/erome/)
 * (@erome)
 * [6 years, 5 months ago](https://wordpress.org/support/topic/cannot-edit-mail-notifications/#post-12303663)
 * Hi Support
 * Have you already checked my feedback? I really need to be able to send mail notifications
   soon 🙁
 * Again, the error messages from dev tools console ([Screenshot](https://drive.google.com/file/d/1VeLs2ImNttjNiiEkYHsOBYaF9sDXlKPe/view?usp=sharing)).
   Debug.log is still empty
 * Thanks!
 *  Plugin Support [Saurabh – WPMU DEV Support](https://wordpress.org/support/users/wpmudev-support7/)
 * (@wpmudev-support7)
 * [6 years, 5 months ago](https://wordpress.org/support/topic/cannot-edit-mail-notifications/#post-12310637)
 * Hi [@erome](https://wordpress.org/support/users/erome/) thank you for your reply
   and I apologize for the delay.
 * Unfortunately we couldn’t reproduce the issue on our end.
 * Just in case, could you please try uploading a new copy from Forminator? This
   is just to make sure that there is nothing missing by a possible issue when updating
   the plugin.
 * Let us know how it goes.
 * Jorge.
 *  Plugin Support [Imran – WPMU DEV Support](https://wordpress.org/support/users/wpmudev-support9/)
 * (@wpmudev-support9)
 * [6 years, 2 months ago](https://wordpress.org/support/topic/cannot-edit-mail-notifications/#post-12552847)
 * Hello [@erome](https://wordpress.org/support/users/erome/)
 * I hope you are doing well!
 * We haven’t heard back from you for a while now so we’re going to mark this ticket
   as resolved, if you do have any followup questions or require further assistance
   feel free to reopen it and let us know here.
 * Kind regards,
    Nastia

Viewing 7 replies - 1 through 7 (of 7 total)

The topic ‘Cannot edit mail notifications’ is closed to new replies.

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## Tags

 * [email](https://wordpress.org/support/topic-tag/email/)
 * [mail](https://wordpress.org/support/topic-tag/mail/)

 * 7 replies
 * 3 participants
 * Last reply from: [Imran – WPMU DEV Support](https://wordpress.org/support/users/wpmudev-support9/)
 * Last activity: [6 years, 2 months ago](https://wordpress.org/support/topic/cannot-edit-mail-notifications/#post-12552847)
 * Status: resolved