Title: Cannot edit Wp-Insert
Last modified: October 3, 2018

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# Cannot edit Wp-Insert

 *  Resolved [calcio](https://wordpress.org/support/users/calcio/)
 * (@calcio)
 * [7 years, 7 months ago](https://wordpress.org/support/topic/cannot-edit-wp-insert/)
 * Don’t know why, I am unable edit the In-post codes for the website.
 * There are codes already in place which can be turned on and off but when I paste
   a new code and update/implement it, nothing changes. After re-opening the section,
   I see the same old code.
 * Moreover, I cannot even add a New Ad
 * Kindly help in this matter
    Thanks
    -  This topic was modified 7 years, 7 months ago by [calcio](https://wordpress.org/support/users/calcio/).
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fcannot-edit-wp-insert%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 6 replies - 1 through 6 (of 6 total)

 *  Thread Starter [calcio](https://wordpress.org/support/users/calcio/)
 * (@calcio)
 * [7 years, 7 months ago](https://wordpress.org/support/topic/cannot-edit-wp-insert/#post-10748384)
 * Tired all that, didnt work. I already have the same plugins on another site with
   the same theme and WP_insert works perfectly fine. I’ll mail you the details
 *  Moderator [Jan Dembowski](https://wordpress.org/support/users/jdembowski/)
 * (@jdembowski)
 * Forum Moderator and Brute Squad
 * [7 years, 7 months ago](https://wordpress.org/support/topic/cannot-edit-wp-insert/#post-10821689)
 * I’ll start with the easy one.
 * If you are not the original person who started this topic and if you need support
   then per the forum guidelines please start your own topic.
 * [https://wordpress.org/support/guidelines/#post-in-the-best-place](https://wordpress.org/support/guidelines/#post-in-the-best-place)
 * You can do so here.
 * [https://wordpress.org/support/plugin/wp-insert/#new-post](https://wordpress.org/support/plugin/wp-insert/#new-post)
 * Do not jump on other people’s topics. Start your own, that’s how these forum 
   work.
 *  Moderator [Jan Dembowski](https://wordpress.org/support/users/jdembowski/)
 * (@jdembowski)
 * Forum Moderator and Brute Squad
 * [7 years, 7 months ago](https://wordpress.org/support/topic/cannot-edit-wp-insert/#post-10821694)
 * [@namithjawahar](https://wordpress.org/support/users/namithjawahar/) I have placed
   your account on moderation watch.
 * [https://wordpress.org/support/guidelines/#being-mod-watched-or-banned](https://wordpress.org/support/guidelines/#being-mod-watched-or-banned)
 * Your replies and posts will not be visible to other members on these forums until
   a moderator approved them. All of your replies will be reviewed and redacted 
   as needed.
 * I’ve also deleted your offer to login to your user’s site. I’m am 100% sure you
   mean well but please _never ask for credentials on these forums._
 * [https://wordpress.org/support/guidelines/#the-bad-stuff](https://wordpress.org/support/guidelines/#the-bad-stuff)
 * Now for the why: The internet is a wonderful place full of very nice people and
   a few very bad ones. I’m sure everyone here is very nice however, by giving some
   ones keys to your house you are trusting they wont steal anything. Likewise the
   person who takes the keys is now responsible for the house FOREVER.
 * If something was to go wrong, then you the author may well legally become liable
   for damages, which they would not normally have been as their software is provided
   without warranty.
 * **Please be aware that repeatedly asking for credentials will result in us asking
   you to repeatedly stop before escalating up to the plugins team.**
 *  Plugin Author [Namith Jawahar](https://wordpress.org/support/users/namithjawahar/)
 * (@namithjawahar)
 * [7 years, 7 months ago](https://wordpress.org/support/topic/cannot-edit-wp-insert/#post-10821716)
 * Apologies. I tried reproducing the issue on all WordPress installations I have
   without success for the past 3 weeks. Honestly wanted access to a site with the
   login to help figure out the issue.
 *  Moderator [Jan Dembowski](https://wordpress.org/support/users/jdembowski/)
 * (@jdembowski)
 * Forum Moderator and Brute Squad
 * [7 years, 7 months ago](https://wordpress.org/support/topic/cannot-edit-wp-insert/#post-10821747)
 * I do not doubt that you have good intentions but that’s not allowed here. That
   has gone AMAZINGLY bad in the past.
 * There are many ways to get information you need and accessing the user’s site
   is not one of them. That’s going too far.
    - Ask for a link to the [http://pastebin.com/](http://pastebin.com/) log of 
      the user’s web server error log.
    - Ask the user to create and post a link to their `phpinfo();` output.
    - Ask the user to install the [Health Check plugin](https://wordpress.org/support/plugin/health-check/)
      and get the data that way.
    - Walk the user through [enabling WP_DEBUG and how to log that output to a file and how to share that file.](https://codex.wordpress.org/WP_DEBUG#WP_DEBUG_LOG_and_WP_DEBUG_DISPLAY)
    - Walk the user through basic troubleshooting steps such and disabling all other
      plugins, clear their cache and cookies and try again.
    - Ask the user for the step-by-step on how they can reproduce the problem.
 * You get the idea.
 * Volunteer support is not easy. But these forums need to a safe place for all 
   users, experienced or new. Accessing their system that way is a short cut that
   will get you into real trouble in these forums.
 *  Plugin Author [Namith Jawahar](https://wordpress.org/support/users/namithjawahar/)
 * (@namithjawahar)
 * [7 years, 6 months ago](https://wordpress.org/support/topic/cannot-edit-wp-insert/#post-10859800)
 * Compatibility update released to address the issue with “Page Links To” plugin.

Viewing 6 replies - 1 through 6 (of 6 total)

The topic ‘Cannot edit Wp-Insert’ is closed to new replies.

 * ![](https://ps.w.org/wp-insert/assets/icon-256x256.png?rev=984289)
 * [Wp-Insert](https://wordpress.org/plugins/wp-insert/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/wp-insert/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/wp-insert/)
 * [Active Topics](https://wordpress.org/support/plugin/wp-insert/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/wp-insert/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/wp-insert/reviews/)

 * 6 replies
 * 3 participants
 * Last reply from: [Namith Jawahar](https://wordpress.org/support/users/namithjawahar/)
 * Last activity: [7 years, 6 months ago](https://wordpress.org/support/topic/cannot-edit-wp-insert/#post-10859800)
 * Status: resolved