Cannot enable international shipping?

  • Resolved nellik22

    (@nellik22)


    5 years, 8 months ago

    Hello!

    Setting up my shop, but I have some minor problems. I both offer local pickup and flate rate shipping in my country, plus another flat rate for international shipping. I set up both, but only the one for my country shows up. Any idea how to change it?

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support slash1andy

    (@slash1andy)

    Automattic Happiness Engineer

    5 years, 8 months ago

    Hey there!

    It sounds like you might have an issue with setting up your shipping zones from your description. I’d recommend taking a look at this guide on setting up zones to make sure your setup matches this, and then let us know if you have further issues. https://docs.woocommerce.com/document/setting-up-shipping-zones/

    Thread Starter nellik22

    (@nellik22)

    5 years, 8 months ago

    Yes I have problems with is, but I think my setup matches?
    I made one Norway zone with flat rate and local pickup, and one international zone with flat rate. But the last zone does not show. Is it because I am in Norway, and the site notice that? I am supposed to open my shop in a couple of days so I hope I will manage to fix this.

    I have enabled ship to all countries.
    I have set them up like this:

    https://ibb.co/G5kn3G3
    https://ibb.co/7jHhxZ3

    • This reply was modified 5 years, 8 months ago by nellik22.
    • This reply was modified 5 years, 8 months ago by nellik22.
    Jess – a11n

    (@jlundie)

    5 years, 8 months ago

    Hi @nellik22,

    I made one Norway zone with flat rate and local pickup, and one international zone with flat rate. But the last zone does not show. Is it because I am in Norway, and the site notice that?

    Yes, this is likely the case. In part, this will depend on what you have set in your WooCommerce > Settings > Shipping > Shipping Options here:


    Link to image: https://d.pr/i/hjTTLU

    And in WooCommerce > Settings > General here:


    Link to image: https://d.pr/i/gL0OI2

    WooCommerce checks for shipping zones by customer address, so the best way to test to see if your international shipping is working as expected is to go through your checkout process to the checkout page and then enter an international address as your shipping address.

    If we can help answer any other questions about this please let me know!

    con

    (@conschneider)

    Engineer

    5 years, 8 months ago

    Hi there,

    We haven’t heard back from you in a while, so I’m going to mark this as resolved – if you have any further questions, you can start a new thread.

    Kind regards,

Viewing 4 replies - 1 through 4 (of 4 total)

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