Title: Cannot export Coupon ID or Code
Last modified: September 24, 2021
---
# Cannot export Coupon ID or Code
* Resolved [mawaybe](https://wordpress.org/support/users/mawaybe/)
* (@mawaybe)
* [4 years, 8 months ago](https://wordpress.org/support/topic/cannot-export-coupon-id-or-code/)
* Hi:
* We need to export the coupon id and code to a POS system. It appears to work ‘
sometimes’ using the following fields in WP All Export.
* {_fcpdf_order_item_1536_coupon_id}
{_fcpdf_order_item_1536_coupon_code}
* So on one order we get this output:
* <_fcpdf_order_item_1536_coupon_id>1050006
<_fcpdf_order_item_1536_coupon_code>uwdu7
* But on the next order we get this output:
* <_fcpdf_order_item_1536_coupon_id/>
<_fcpdf_order_item_1536_coupon_code/>
* … just blank/empty records.
* If we can get this working consistently we’ll upgrade to your Pro package.
* Do you have any ideas what we are doing wrong? Could it be that one order has
one coupon/gift card and the second has multiple?
* Thanks for your help.
Viewing 5 replies - 1 through 5 (of 5 total)
* Plugin Support [rzepsen](https://wordpress.org/support/users/rzepsen/)
* (@rzepsen)
* [4 years, 8 months ago](https://wordpress.org/support/topic/cannot-export-coupon-id-or-code/#post-14912607)
* Hello Mawaybe
* Thank you for your message
* If the fields are empty it is likely that no voucher has been generated.
* Please check whether the coupon/voucher has been generated in the cases you are
reporting.
* If the problem relates to an issued coupon, please let me know.
* Best regards
* Plugin Support [rzepsen](https://wordpress.org/support/users/rzepsen/)
* (@rzepsen)
* [4 years, 7 months ago](https://wordpress.org/support/topic/cannot-export-coupon-id-or-code/#post-14942178)
* Hello [@mawaybe](https://wordpress.org/support/users/mawaybe/)
* As we haven’t got any replies, I’m marking this topic as resolved for now.
* Best regards
* Thread Starter [mawaybe](https://wordpress.org/support/users/mawaybe/)
* (@mawaybe)
* [4 years, 7 months ago](https://wordpress.org/support/topic/cannot-export-coupon-id-or-code/#post-15016870)
* Hi
* Apologies for my delayed response.
* I think the issue is when using WP All Export, I am inserting lines like
* {_fcpdf_order_item_1536_coupon_id}
{_fcpdf_order_item_1536_coupon_code}
* But when I use an alternate export tool, I can see lots of ‘id’ and ‘code’ values:
* ```
qd10p
1050042
```
* Is the plugin generating a unique meta field for every coupon? Is that why I
cannot include it in an XML export template – the ‘item_1578’ in the ‘_fcpdf_order_item_1578_coupon_id’
keeps changing for every coupon so it cannot be templated?
* Thanks for your help.
* Plugin Support [rzepsen](https://wordpress.org/support/users/rzepsen/)
* (@rzepsen)
* [4 years, 6 months ago](https://wordpress.org/support/topic/cannot-export-coupon-id-or-code/#post-15029730)
* Hello, [@mawaybe](https://wordpress.org/support/users/mawaybe/)
Thank you for
your message. Please take a look if the solution I am sending will be sufficient.
* ```
$coupon_ids = [];
$order_id = 100; // my order ID
$order = wc_get_order( $order_id );
if ( $order && ! empty( $order->get_items() ) ) {
foreach ( $order->get_items() as $item ) {
$coupon_id = get_post_meta( $order->get_id(), '_fcpdf_order_item_' . $item->get_id() . '_coupon_id', true );
$coupon_ids[] = $coupon_id;
}
}
var_dump( $coupon_ids );
```
* Best regards
* Thread Starter [mawaybe](https://wordpress.org/support/users/mawaybe/)
* (@mawaybe)
* [4 years, 6 months ago](https://wordpress.org/support/topic/cannot-export-coupon-id-or-code/#post-15030077)
* Thank you very much – I will try this within the next 24 hours. Best.
Viewing 5 replies - 1 through 5 (of 5 total)
The topic ‘Cannot export Coupon ID or Code’ is closed to new replies.
* 
* [Flexible PDF Coupons - Gift Cards & Vouchers for WooCommerce](https://wordpress.org/plugins/flexible-coupons/)
* [Frequently Asked Questions](https://wordpress.org/plugins/flexible-coupons/#faq)
* [Support Threads](https://wordpress.org/support/plugin/flexible-coupons/)
* [Active Topics](https://wordpress.org/support/plugin/flexible-coupons/active/)
* [Unresolved Topics](https://wordpress.org/support/plugin/flexible-coupons/unresolved/)
* [Reviews](https://wordpress.org/support/plugin/flexible-coupons/reviews/)
* 5 replies
* 2 participants
* Last reply from: [mawaybe](https://wordpress.org/support/users/mawaybe/)
* Last activity: [4 years, 6 months ago](https://wordpress.org/support/topic/cannot-export-coupon-id-or-code/#post-15030077)
* Status: resolved