Title: Cannot export large entries
Last modified: December 13, 2023

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# Cannot export large entries

 *  Resolved [Kayz5](https://wordpress.org/support/users/kayz5/)
 * (@kayz5)
 * [2 years, 6 months ago](https://wordpress.org/support/topic/cannot-export-large-entries/)
 * I have WP PRO Form registered, i have submitted the same problem to WPFORM support
   but i am unsure what support i will get as just last week my membership expired.
   
   Anyways i think i have identified a bug, this a fault with the product i am sure.
   I have created maybe over 12 different forms, some are small some are medium 
   and some are big. All small and medium forms i can export entries to excel no
   problem.
 * However i have a form with 13.6k entries and it does not export it. I always 
   get this error message:
 * “There were problems while preparing your export file. Please recheck export 
   settings and try again.:”
 * I really need to export this in excel, any help would be great.
 * Thank you

Viewing 2 replies - 1 through 2 (of 2 total)

 *  Plugin Support [Ralden Souza](https://wordpress.org/support/users/rsouzaam/)
 * (@rsouzaam)
 * [2 years, 6 months ago](https://wordpress.org/support/topic/cannot-export-large-entries/#post-17275713)
 * Hi [@kayz5](https://wordpress.org/support/users/kayz5/),
 * Thanks for reaching out!
 * From our records, I could see your ticket #3802474, and it was already answered
   with details about the issue.
 * Entries are part of the paid version of WPForms. With this, I apologize that 
   we’re not able to respond to paid version questions here in the WordPress.org
   support forums for the free version.
 * Thanks!
 *  Plugin Support [Ralden Souza](https://wordpress.org/support/users/rsouzaam/)
 * (@rsouzaam)
 * [2 years, 6 months ago](https://wordpress.org/support/topic/cannot-export-large-entries/#post-17279055)
 * Hi [@kayz5](https://wordpress.org/support/users/kayz5/),
 * We haven’t heard back from you in a few days, so I’m going to go ahead and close
   this thread for now.
 * If you’d like any help with using WPForms Lite, please feel free to reach out.
 * Thanks!

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Cannot export large entries’ is closed to new replies.

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## Tags

 * [entries](https://wordpress.org/support/topic-tag/entries/)
 * [export](https://wordpress.org/support/topic-tag/export/)
 * [export entries](https://wordpress.org/support/topic-tag/export-entries/)

 * 2 replies
 * 2 participants
 * Last reply from: [Ralden Souza](https://wordpress.org/support/users/rsouzaam/)
 * Last activity: [2 years, 6 months ago](https://wordpress.org/support/topic/cannot-export-large-entries/#post-17279055)
 * Status: resolved