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  • Thread Starter ironcityrocks

    (@ironcityrocks)

    Update: Accessing my site in Safe Mode allowed me to see WPCode
    https://example.com/wp-admin/?wpcode-safe-mode=1

    There again there was an malicious “Untitled” Snippet.

    So how can I prevent these? As soon as I remove the snippet the site is fine but crops up.

    Plugin Author Mircea Sandu

    (@gripgrip)

    Hi @ironcityrocks,

    I’m sorry you ran into that issue. Unfortunately, the only way to get rid of this issue is to find the source of the exploit that is being used to make these changes and stop that which in most cases means you will need to reach out to your hosting provider first.

    In many cases, the plugin is automatically installed by attackers which means that they can execute code on your server.

    Please take a look at this article as a starting point to get your site cleaned:

    FAQ My site was hacked

    Please reach out using the form at https://wpcode.com/contact if needed and we’re happy to provide further assistance – any other info you can share about your setup can be useful in trying to prevent this in the future for other users.

Viewing 2 replies - 1 through 2 (of 2 total)

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