Title: Cannot get through the setup Last modified: December 16, 2019 --- # Cannot get through the setup * Resolved [gaardlivet](https://wordpress.org/support/users/gaardlivet/) * (@gaardlivet) * [6 years, 6 months ago](https://wordpress.org/support/topic/cannot-get-through-the-setup/) * I have installed Site Kit, and i can only get through the first 2 steps of the setup. But not the last “setup search console” When i click “add site” nothing happens? * I have tried to deactivate yoast and google analytics, incognito in chrome, and checked that my google search console webdomain is the same as in the setup. * I had google search console installed and setup. Before i installed google site kit. Viewing 6 replies - 1 through 6 (of 6 total) * Plugin Support [James Osborne](https://wordpress.org/support/users/jamesosborne/) * (@jamesosborne) * [6 years, 5 months ago](https://wordpress.org/support/topic/cannot-get-through-the-setup/#post-12242754) * [@gaardlivet](https://wordpress.org/support/users/gaardlivet/) Sorry to hear you are encountering issues. Can you share your URL or your [Site Health information](https://i.imgur.com/Rtkmsba.png) and we may be able to identify any potential issues? * Thread Starter [gaardlivet](https://wordpress.org/support/users/gaardlivet/) * (@gaardlivet) * [6 years, 5 months ago](https://wordpress.org/support/topic/cannot-get-through-the-setup/#post-12243161) * ``` ### wp-core ### version: 5.3.1 site_language: da_DK user_language: da_DK timezone: +00:00 permalink: /%postname%/ https_status: false user_registration: 0 default_comment_status: open multisite: false user_count: 1 dotorg_communication: true ### wp-paths-sizes ### wordpress_path: /var/www/xn--grdlivet-9za.dk/public_html wordpress_size: 113,69 MB (119209406 bytes) uploads_path: /var/www/xn--grdlivet-9za.dk/public_html/wp-content/uploads uploads_size: 57,53 MB (60327368 bytes) themes_path: /var/www/xn--grdlivet-9za.dk/public_html/wp-content/themes themes_size: 50,30 MB (52741457 bytes) plugins_path: /var/www/xn--grdlivet-9za.dk/public_html/wp-content/plugins plugins_size: 24,48 MB (25666189 bytes) database_size: 2,67 MB (2801664 bytes) total_size: 248,67 MB (260746084 bytes) ### wp-active-theme ### name: Shop Isle (shop-isle) version: 1.1.58 author: ThemeIsle author_website: http://themeisle.com parent_theme: none theme_features: starter-content, fl-theme-builder-headers, fl-theme-builder-footers, automatic-feed-links, post-thumbnails, menus, html5, custom-background, woocommerce, title-tag, custom-header, customize-selective-refresh-widgets, custom-logo, infinite-scroll, widgets theme_path: /var/www/xn--grdlivet-9za.dk/public_html/wp-content/themes/shop-isle ### wp-themes-inactive (12) ### Ashe: version: 1.9.7.1, author: WP Royal Bard: version: 1.6.7.1, author: WP Royal Belise Lite: version: 1.0.15, author: ThemeIsle Hestia: version: 2.5.5, author: ThemeIsle LightBlogify: version: 1.8, author: themeeverest OnePage Lite: version: 1.0.3, author: MyThemeShop OnePress: version: 2.2.4, author: FameThemes Speakers Outlet: version: 1.5, author: themeeverest Twenty Nineteen: version: 1.4, author: WordPress-holdet Twenty Seventeen: version: 2.2, author: WordPress-holdet Twenty Sixteen: version: 2.0, author: WordPress-holdet Twenty Twenty: version: 1.1, author: WordPress-holdet ### wp-plugins-active (4) ### Advanced Ads: version: 1.16.1, author: Thomas Maier, Advanced Ads GmbH Google Analytics for WordPress by MonsterInsights: version: 7.10.1, author: MonsterInsights MyThemeShop Theme Customizer: version: 1.0.0, author: MYThemeShop Yoast SEO: version: 12.7.1, author: Team Yoast ### wp-plugins-inactive (2) ### Akismet Anti-Spam: version: 4.1.3, author: Automattic Site Kit by Google: version: 1.1.3, author: Google ### wp-media ### image_editor: WP_Image_Editor_Imagick imagick_module_version: 1690 imagemagick_version: ImageMagick 6.9.10-78 Q16 x86_64 2019-12-09 https://imagemagick.org imagick_limits: imagick::RESOURCETYPE_AREA: 19 GB imagick::RESOURCETYPE_DISK: 9.2233720368548E+18 imagick::RESOURCETYPE_FILE: 7500 imagick::RESOURCETYPE_MAP: 19 GB imagick::RESOURCETYPE_MEMORY: 10 GB imagick::RESOURCETYPE_THREAD: 8 gd_version: 2.2.5 ghostscript_version: 8.70 ### wp-server ### server_architecture: Linux 2.6.32-954.3.5.lve1.4.74.el6.x86_64 x86_64 httpd_software: Apache php_version: 7.2.25 64bit php_sapi: litespeed max_input_variables: 5000 time_limit: 300 memory_limit: 2048M max_input_time: -1 upload_max_size: 256M php_post_max_size: 256M curl_version: 7.19.7 NSS/3.27.1 suhosin: false imagick_availability: true htaccess_extra_rules: false ### wp-database ### extension: mysqli server_version: 5.7.28-31-log client_version: mysqlnd 5.0.12-dev - 20150407 - $Id: 3591daad22de08524295e1bd073aceeff11e6579 $ ### wp-constants ### WP_HOME: undefined WP_SITEURL: undefined WP_CONTENT_DIR: /var/www/xn--grdlivet-9za.dk/public_html/wp-content WP_PLUGIN_DIR: /var/www/xn--grdlivet-9za.dk/public_html/wp-content/plugins WP_MAX_MEMORY_LIMIT: 2048M WP_DEBUG: false WP_DEBUG_DISPLAY: true WP_DEBUG_LOG: false SCRIPT_DEBUG: false WP_CACHE: false CONCATENATE_SCRIPTS: undefined COMPRESS_SCRIPTS: undefined COMPRESS_CSS: undefined WP_LOCAL_DEV: undefined DB_CHARSET: utf8 DB_COLLATE: undefined ### wp-filesystem ### wordpress: writable wp-content: writable uploads: writable plugins: writable themes: writable ``` * Plugin Support [James Osborne](https://wordpress.org/support/users/jamesosborne/) * (@jamesosborne) * [6 years, 5 months ago](https://wordpress.org/support/topic/cannot-get-through-the-setup/#post-12243647) * [@gaardlivet](https://wordpress.org/support/users/gaardlivet/) Thanks for the update. I noticed your domain name is using a unicode character, which is resulting in the unsuccessful setup. There is an open GitHub issue in relation to this, you can keep track of it [here](https://github.com/google/site-kit-wp/issues/794). * I will keep you posted with any updates on this issue, apologies for the inconvenience. * [Adam Silverstein](https://wordpress.org/support/users/adamsilverstein/) * (@adamsilverstein) * [6 years, 2 months ago](https://wordpress.org/support/topic/cannot-get-through-the-setup/#post-12588830) * [@gaardlivet](https://wordpress.org/support/users/gaardlivet/) Thanks for reporting this issue. It should be resolved in the latest release of the plugin, can you please give this another test and let us know the results? * [Renee Johnson](https://wordpress.org/support/users/reneesoffice/) * (@reneesoffice) * [6 years, 2 months ago](https://wordpress.org/support/topic/cannot-get-through-the-setup/#post-12624254) * [@gaardlivet](https://wordpress.org/support/users/gaardlivet/) just checking if you tried the most recent version of the plugin? It should resolve the issue. Feel free to let us know! * [Renee Johnson](https://wordpress.org/support/users/reneesoffice/) * (@reneesoffice) * [6 years, 2 months ago](https://wordpress.org/support/topic/cannot-get-through-the-setup/#post-12658340) * [@gaardlivet](https://wordpress.org/support/users/gaardlivet/) since we have not heard from you, I am marking your support topic as resolved. If you have further concerns, please open [a new topic](https://wordpress.org/support/plugin/google-site-kit/#new-post). Viewing 6 replies - 1 through 6 (of 6 total) The topic ‘Cannot get through the setup’ is closed to new replies. * ![](https://ps.w.org/google-site-kit/assets/icon-256x256.png?rev=3141863) * [Site Kit by Google - Analytics, Search Console, AdSense, Speed](https://wordpress.org/plugins/google-site-kit/) * [Frequently Asked Questions](https://wordpress.org/plugins/google-site-kit/#faq) * [Support Threads](https://wordpress.org/support/plugin/google-site-kit/) * [Active Topics](https://wordpress.org/support/plugin/google-site-kit/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/google-site-kit/unresolved/) * [Reviews](https://wordpress.org/support/plugin/google-site-kit/reviews/) ## Tags * [Setup](https://wordpress.org/support/topic-tag/setup/) * [Site Kit](https://wordpress.org/support/topic-tag/site-kit/) * 6 replies * 4 participants * Last reply from: [Renee Johnson](https://wordpress.org/support/users/reneesoffice/) * Last activity: [6 years, 2 months ago](https://wordpress.org/support/topic/cannot-get-through-the-setup/#post-12658340) * Status: resolved