Title: Cannot import image
Last modified: March 26, 2020

---

# Cannot import image

 *  Resolved [neveroils](https://wordpress.org/support/users/neveroils/)
 * (@neveroils)
 * [6 years, 2 months ago](https://wordpress.org/support/topic/cannot-import-image/)
 * While importing (but import is not stalled) i get errors from the log, like this:
 * `[ERROR] Can’t copy [http://localhost/mgftools/httpdocs/images/prodotti/manutenzione/Rubinetto-anti-gocciolamento-per-pompa-solar-sytem-per-caricamento-impianti-solari.jpg](http://localhost/mgftools/httpdocs/images/prodotti/manutenzione/Rubinetto-anti-gocciolamento-per-pompa-solar-sytem-per-caricamento-impianti-solari.jpg)
   to /home/customer/www/mgftools.com/public_html/wp-content/uploads/sites/2/2017/
   09/images_prodotti_manutenzione_Rubinetto-anti-gocciolamento-per-pompa-solar-
   sytem-per-caricamento-impianti-solari.jpg : Not Found’
 * the url is correct and i can found the image if i:
 * ‘curl [http://localhost/mgftools/httpdocs/images/prodotti/manutenzione/Rubinetto-anti-gocciolamento-per-pompa-solar-sytem-per-caricamento-impianti-solari.jpg&#8217](http://localhost/mgftools/httpdocs/images/prodotti/manutenzione/Rubinetto-anti-gocciolamento-per-pompa-solar-sytem-per-caricamento-impianti-solari.jpg&#8217);
 * Is this funcion only for payd plugin?

Viewing 4 replies - 1 through 4 (of 4 total)

 *  Thread Starter [neveroils](https://wordpress.org/support/users/neveroils/)
 * (@neveroils)
 * [6 years, 2 months ago](https://wordpress.org/support/topic/cannot-import-image/#post-12587404)
 * Warning: Error while sending QUERY packet. PID=2911 in /home/customer/www/mgftools.
   com/public_html/wp-content/plugins/fg-joomla-to-wordpress/admin/class-fg-joomla-
   to-wordpress-admin.php on line 551
 * this is the error message I get flagging “force image import”
 *  Thread Starter [neveroils](https://wordpress.org/support/users/neveroils/)
 * (@neveroils)
 * [6 years, 2 months ago](https://wordpress.org/support/topic/cannot-import-image/#post-12589046)
 * seems working by downgrading php to version 5.x
 *  Thread Starter [neveroils](https://wordpress.org/support/users/neveroils/)
 * (@neveroils)
 * [6 years, 2 months ago](https://wordpress.org/support/topic/cannot-import-image/#post-12589901)
 * Hello again I purchased the paid version, but the issue is still here.
 * Yesterday I succeeded importing the images; today again I get the error “not 
   found” for all the images with exactly the same settings.
 * – increased memory
    – disabled all plugins – modified wp_config
 * Any other suggestion?
 *  Plugin Author [Kerfred](https://wordpress.org/support/users/kerfred/)
 * (@kerfred)
 * [6 years, 2 months ago](https://wordpress.org/support/topic/cannot-import-image/#post-12596890)
 * Thank you for having contacted us on our Premium support system.
 * Here is the solution of your issue that may also concern the free version and
   may help other users too.
 * In your case, you use a DNS hack, that means Joomla and WordPress are located
   on two different hosts but are reachable at the same URL with a setting in your
   local hosts file.
    In this case, the WordPress site does not call the Joomla 
   site but itself. So it can’t get the Joomla media.
 * The solution is to not use the same URL for Joomla and WordPress if they are 
   not on the same host. You can for example put the WordPress site on a sub domain
   during the migration.

Viewing 4 replies - 1 through 4 (of 4 total)

The topic ‘Cannot import image’ is closed to new replies.

 * ![](https://ps.w.org/fg-joomla-to-wordpress/assets/icon-256x256.png?rev=975975)
 * [FG Joomla to WordPress](https://wordpress.org/plugins/fg-joomla-to-wordpress/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/fg-joomla-to-wordpress/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/fg-joomla-to-wordpress/)
 * [Active Topics](https://wordpress.org/support/plugin/fg-joomla-to-wordpress/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/fg-joomla-to-wordpress/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/fg-joomla-to-wordpress/reviews/)

 * 4 replies
 * 2 participants
 * Last reply from: [Kerfred](https://wordpress.org/support/users/kerfred/)
 * Last activity: [6 years, 2 months ago](https://wordpress.org/support/topic/cannot-import-image/#post-12596890)
 * Status: resolved