Title: Cannot insert Gallery into WP Last modified: April 15, 2019 --- # Cannot insert Gallery into WP * Resolved [bryanlawler](https://wordpress.org/support/users/bryanlawler/) * (@bryanlawler) * [7 years, 1 month ago](https://wordpress.org/support/topic/cannot-insert-gallery-into-wp/) * When I’m editing the page I can add the nextgen block, then I can select the gallery I want however when I go to insert the gallery it doesn’t do anything. It won’t save it and insert into my page. * I have tried deactivating all plugin, clearing browser cache, multiple browsers, and other themes and it still won’t work. * Server Settings * Operating System : Linux (64 Bit) Server : Apache Memory usage : 90.85 MByte MYSQL Version : 5.7.23-percona-sure1-log SQL Mode : NO_ENGINE_SUBSTITUTION PHP Version : 5.6.40 PHP Safe Mode : Off PHP Allow URL fopen : On PHP Memory Limit: 200 PHP Max Upload Size : 20M PHP Max Post Size : 20M PCRE Backtracking Limit: 1000000 PHP Max Script Execute Time : 120s PHP Exif support : Yes (V1.4 ) PHP IPTC support : Yes PHP XML support : Yes Graphic Library * GD Version : bundled (2.1.0 compatible) FreeType Support : Yes FreeType Linkage: with freetype T1Lib Support : Yes GIF Read Support : Yes GIF Create Support : Yes JPEG Support : Yes PNG Support : Yes WBMP Support : Yes XPM Support : No XBM Support : Yes WebP Support : No JIS-mapped Japanese Font Support : No * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fcannot-insert-gallery-into-wp%2F%3Foutput_format%3Dmd&locale=en_US) to see the link]_ Viewing 13 replies - 1 through 13 (of 13 total) * [GregDio](https://wordpress.org/support/users/gregdio/) * (@gregdio) * [7 years, 1 month ago](https://wordpress.org/support/topic/cannot-insert-gallery-into-wp/#post-11430549) * I am having a similar issue, I can insert the NextGen box into the edit page, but nothing shows up on the actual webpage * [gabyimagely](https://wordpress.org/support/users/gabyimagely/) * (@gabyimagely) * [7 years, 1 month ago](https://wordpress.org/support/topic/cannot-insert-gallery-into-wp/#post-11434963) * Hi [@bryanlawler](https://wordpress.org/support/users/bryanlawler/) * Could you please try to adjust your PHP version to 7.2 or greater? [https://www.imagely.com/docs/requirements/](https://www.imagely.com/docs/requirements/) * Remember that you need to test for conflicts with your theme as well, have you tried temporarily changing to a WordPress standard theme? Please, let us know if that works. * [@gregdio](https://wordpress.org/support/users/gregdio/) we do ask if possible have individual threads for each case, sometimes is not the same problem due to the different combinations of plugins and themes available in WordPress, Many thanks! * [GregDio](https://wordpress.org/support/users/gregdio/) * (@gregdio) * [7 years, 1 month ago](https://wordpress.org/support/topic/cannot-insert-gallery-into-wp/#post-11434985) * [@gabyimagely](https://wordpress.org/support/users/gabyimagely/) I did post prior to seeing this post. You have not responded yet, link to post, [https://wordpress.org/support/topic/images-not-loading-on-webpage/](https://wordpress.org/support/topic/images-not-loading-on-webpage/) * [gabyimagely](https://wordpress.org/support/users/gabyimagely/) * (@gabyimagely) * [7 years, 1 month ago](https://wordpress.org/support/topic/cannot-insert-gallery-into-wp/#post-11434991) * I have already answer [@gregdio](https://wordpress.org/support/users/gregdio/) Many thanks! * Thread Starter [bryanlawler](https://wordpress.org/support/users/bryanlawler/) * (@bryanlawler) * [7 years, 1 month ago](https://wordpress.org/support/topic/cannot-insert-gallery-into-wp/#post-11442930) * [@gabyimagely](https://wordpress.org/support/users/gabyimagely/) I have updated PHP version to 7.2 and still have the same issue. I have tested for plugin and theme conflicts. It simple will not let me insert gallery into my page. * [Mihai Ceban](https://wordpress.org/support/users/mihaiimagely/) * (@mihaiimagely) * [7 years, 1 month ago](https://wordpress.org/support/topic/cannot-insert-gallery-into-wp/#post-11443185) * Hi [@bryanlawler](https://wordpress.org/support/users/bryanlawler/), * I see that you have already tested for a plugin and theme conflict and still getting the issue which is a bit strange. * Also, I have visited the **/christian-home-new/** page and the Basic Slideshow from there works just fine. Is there any other gallery on the same page that doesn’t currently work? * Please let us know * Thread Starter [bryanlawler](https://wordpress.org/support/users/bryanlawler/) * (@bryanlawler) * [7 years, 1 month ago](https://wordpress.org/support/topic/cannot-insert-gallery-into-wp/#post-11444579) * [@mihaiimagely](https://wordpress.org/support/users/mihaiimagely/) I got it to work! There is a conflict with the Advance Custom Fields plugin by Elliot Condon.( [https://wordpress.org/plugins/advanced-custom-fields/](https://wordpress.org/plugins/advanced-custom-fields/)) * When I deactivated it I was able to insert the NextGen Gallery. * [Mihai Ceban](https://wordpress.org/support/users/mihaiimagely/) * (@mihaiimagely) * [7 years, 1 month ago](https://wordpress.org/support/topic/cannot-insert-gallery-into-wp/#post-11446561) * Thanks for the update and great to hear that you’ve managed to solve the problem by deactivating the Advance Custom Fields plugin. * Mihai * Thread Starter [bryanlawler](https://wordpress.org/support/users/bryanlawler/) * (@bryanlawler) * [7 years, 1 month ago](https://wordpress.org/support/topic/cannot-insert-gallery-into-wp/#post-11448436) * [@mihaiimagely](https://wordpress.org/support/users/mihaiimagely/) But, this is not a permeant solution. We have to have Advance Custom Fields activate for our site to work. Is there a way to figure out why NextGen won’t work while Advance Custom Fields is activated? * [gabyimagely](https://wordpress.org/support/users/gabyimagely/) * (@gabyimagely) * [7 years, 1 month ago](https://wordpress.org/support/topic/cannot-insert-gallery-into-wp/#post-11458750) * Hi [@bryanlawler](https://wordpress.org/support/users/bryanlawler/), * We need to take some notes and escalate this conflict to our developers We may need to deactivate plugins and switch the theme while troubleshooting temporarily. Would you feel OK with that?. If so, please report this issue as a bug using this form: [https://www.imagely.com/report-bug/](https://www.imagely.com/report-bug/). Be as specific as possible and let them know Gaby referred you. * Note: do not forget to include this forum’s link. * Thread Starter [bryanlawler](https://wordpress.org/support/users/bryanlawler/) * (@bryanlawler) * [7 years, 1 month ago](https://wordpress.org/support/topic/cannot-insert-gallery-into-wp/#post-11458863) * [@gabyimagely](https://wordpress.org/support/users/gabyimagely/) Sure! I can do that. Thanks!!! * [gabyimagely](https://wordpress.org/support/users/gabyimagely/) * (@gabyimagely) * [7 years, 1 month ago](https://wordpress.org/support/topic/cannot-insert-gallery-into-wp/#post-11458961) * Thanks to you [@bryanlawler](https://wordpress.org/support/users/bryanlawler/) We’ll keep you posted. * Thread Starter [bryanlawler](https://wordpress.org/support/users/bryanlawler/) * (@bryanlawler) * [7 years, 1 month ago](https://wordpress.org/support/topic/cannot-insert-gallery-into-wp/#post-11459137) * Thanks [@gabyimagely](https://wordpress.org/support/users/gabyimagely/)! I have just submitted the issue. Viewing 13 replies - 1 through 13 (of 13 total) The topic ‘Cannot insert Gallery into WP’ is closed to new replies. * ![](https://ps.w.org/nextgen-gallery/assets/icon-256x256.png?rev=2083961) * [Photo Gallery, Sliders, Proofing and Themes - NextGEN Gallery](https://wordpress.org/plugins/nextgen-gallery/) * [Frequently Asked Questions](https://wordpress.org/plugins/nextgen-gallery/#faq) * [Support Threads](https://wordpress.org/support/plugin/nextgen-gallery/) * [Active Topics](https://wordpress.org/support/plugin/nextgen-gallery/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/nextgen-gallery/unresolved/) * [Reviews](https://wordpress.org/support/plugin/nextgen-gallery/reviews/) * 13 replies * 4 participants * Last reply from: [bryanlawler](https://wordpress.org/support/users/bryanlawler/) * Last activity: [7 years, 1 month ago](https://wordpress.org/support/topic/cannot-insert-gallery-into-wp/#post-11459137) * Status: resolved