Title: Cannot Insert Start Location
Last modified: April 6, 2017

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# Cannot Insert Start Location

 *  [genqueeradmin](https://wordpress.org/support/users/genqueeradmin/)
 * (@genqueeradmin)
 * [9 years, 2 months ago](https://wordpress.org/support/topic/cannot-insert-start-location/)
 * My start location box isn’t working, it won’t let me insert any values. It has
   grey boxes with little pixelated “I” characters in them overlaid on the box.

Viewing 4 replies - 1 through 4 (of 4 total)

 *  Plugin Author [Tijmen Smit](https://wordpress.org/support/users/tijmensmit/)
 * (@tijmensmit)
 * [9 years, 2 months ago](https://wordpress.org/support/topic/cannot-insert-start-location/#post-9004812)
 * Did you set the required [API Keys](https://wpstorelocator.co/document/create-google-api-keys/)
   on the [settings](https://wpstorelocator.co/document/configure-wp-store-locator/#google-maps-api)
   page?
 * If so, then check the [browser console](https://codex.wordpress.org/Using_Your_Browser_to_Diagnose_JavaScript_Errors#Step_3:_Diagnosis)
   for any Google Maps related errors and let me know what they are. Often the error
   itself contains a link explaining the problem.
 *  Thread Starter [genqueeradmin](https://wordpress.org/support/users/genqueeradmin/)
 * (@genqueeradmin)
 * [9 years, 1 month ago](https://wordpress.org/support/topic/cannot-insert-start-location/#post-9027556)
 * This is in my settings page, not when I use the map on the website itself. I 
   get this message: Please provide the name of a city or country that can be used
   as a starting point under “Map Settings”.
 * But when I try to add a city or country, the box isn’t live – there’s just little“
   I” symbols enclosed in grey circles. I regenerated a new api key and restricted
   it correctly, but still no luck.
 * ![error image for reference](https://i0.wp.com/genqueer.us/wp-content/uploads/
   2017/04/Screen-Shot-2017-04-13-at-11.24.38-AM.png)
 *  [webauthor](https://wordpress.org/support/users/webauthor/)
 * (@webauthor)
 * [9 years, 1 month ago](https://wordpress.org/support/topic/cannot-insert-start-location/#post-9027561)
 * I’m having the exact same issue. I just installed the plugin inserted my Server
   API Key but not Browser API Key since I have no idea what a Browser Key is. I
   don’t see the option for a “Browser Key” in Google’s API Console. Please advise.
 * When going to the page with your shortcode and inspect, I see this error:
 * “Google Maps API error: MissingKeyMapError [https://developers.google.com/maps/documentation/javascript/error-messages#missing-key-map-error&#8221](https://developers.google.com/maps/documentation/javascript/error-messages#missing-key-map-error&#8221);
 *  [webauthor](https://wordpress.org/support/users/webauthor/)
 * (@webauthor)
 * [9 years, 1 month ago](https://wordpress.org/support/topic/cannot-insert-start-location/#post-9031401)
 * Could you please advise what may be going on. I did find the Browser Key and 
   added that as well but still no joy.

Viewing 4 replies - 1 through 4 (of 4 total)

The topic ‘Cannot Insert Start Location’ is closed to new replies.

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 * 4 replies
 * 3 participants
 * Last reply from: [webauthor](https://wordpress.org/support/users/webauthor/)
 * Last activity: [9 years, 1 month ago](https://wordpress.org/support/topic/cannot-insert-start-location/#post-9031401)
 * Status: not resolved