Title: cannot install backup
Last modified: August 20, 2016

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# cannot install backup

 *  [TGC5308](https://wordpress.org/support/users/tgc5308/)
 * (@tgc5308)
 * [14 years, 9 months ago](https://wordpress.org/support/topic/cannot-install-backup/)
 * I tried to update my site and it crashed. Now it is up but only in bare bones-
   start from scratch mode. I tried to install my latest backup but I got this message:
 * SQL query:
    INSERT INTO `options` VALUES ( 220, 0, ‘wp_dlm_default_format’, ‘
   0’, ‘no’ ) ; MySQL said: #1062 – Duplicate entry ‘220’ for key 1
 * What does it mean and how do I fix it?

Viewing 2 replies - 1 through 2 (of 2 total)

 *  Moderator [keesiemeijer](https://wordpress.org/support/users/keesiemeijer/)
 * (@keesiemeijer)
 * [14 years, 9 months ago](https://wordpress.org/support/topic/cannot-install-backup/#post-2231266)
 * > I tried to update my site and it crashed.
 * Try doing a [manual upgrade](http://codex.wordpress.org/Updating_WordPress#Manual_Update)
   by using [FTP](http://codex.wordpress.org/FTP_Clients) or whatever file management
   application your host provides.
 * Did you restore your database as outlinded here: [http://codex.wordpress.org/Restoring_Your_Database_From_Backup](http://codex.wordpress.org/Restoring_Your_Database_From_Backup)
 *  [askwhyweb](https://wordpress.org/support/users/askwhyweb/)
 * (@askwhyweb)
 * [14 years, 9 months ago](https://wordpress.org/support/topic/cannot-install-backup/#post-2231267)
 * If you read carefully MySQL wana say that their is already some entries located
   in your table with same reference. Try these steps
    1) Create a backup (for the
   safe side) 2) Empty all the database also delete any table if exist 3) Restore
   your database,
 * Hope this will fix out your issue.
 * Regards,
    Farhan Islam

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘cannot install backup’ is closed to new replies.

 * In: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/)
 * 2 replies
 * 3 participants
 * Last reply from: [askwhyweb](https://wordpress.org/support/users/askwhyweb/)
 * Last activity: [14 years, 9 months ago](https://wordpress.org/support/topic/cannot-install-backup/#post-2231267)
 * Status: not resolved

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