Title: Cannot load site when plugin installed
Last modified: May 9, 2019

---

# Cannot load site when plugin installed

 *  [devsonderon](https://wordpress.org/support/users/devsonderon/)
 * (@devsonderon)
 * [7 years ago](https://wordpress.org/support/topic/cannot-load-site-when-plugin-installed/)
 * Installed plugin and caused website to break. Site doesn’t load and sits idling.
   Could only acesss via SFTP.
    Deleted plugin and had to wait 10 minutes for it
   to resolve itself to show this error:
 * “Service Unavailable
    PHP did not respond properly to the request. As a result,
   Apache considers the PHP-FPM service to be unavailable.
 * Detailed information about this error is available in the app’s Apache error 
   log at:
 * /srv/users/SYSUSER/log/APPNAME/APPNAME_apache.error.log
    The root cause of this
   error is often slow PHP code. You should disable any plugins the app is using
   and check the app’s PHP error log and PHP slow request log located at:
 * /srv/users/SYSUSER/log/APPNAME/APPNAME_phpX.Y.error.log
    /srv/users/SYSUSER/log/
   APPNAME/APPNAME_phpX.Y.slow.log”
 * Inside WP – the Dashboard showed many errors for this plugin and functions.php
   calls it could not find. Tried to reinstall plugin in order to clean uninstall
   but it caused the site to break again (had to go through same procedure).
 * It took a few more minutes for the WP Dashboard to remove the functions.php errors
   caused by missing plugin. Not sure how it resolved itself it’s gone and I can’t
   use this plugin.
 * WP: 5.1.1
    Theme: Bridge by Qode

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## Tags

 * [apache](https://wordpress.org/support/topic-tag/apache/)
 * [bridge](https://wordpress.org/support/topic-tag/bridge/)
 * [php](https://wordpress.org/support/topic-tag/php/)
 * [stuck loading](https://wordpress.org/support/topic-tag/stuck-loading/)

 * 0 replies
 * 1 participant
 * Last reply from: [devsonderon](https://wordpress.org/support/users/devsonderon/)
 * Last activity: [7 years ago](https://wordpress.org/support/topic/cannot-load-site-when-plugin-installed/)
 * Status: not resolved