Title: Cannot Load Theme or customize
Last modified: August 24, 2016

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# Cannot Load Theme or customize

 *  [First And Last Date](https://wordpress.org/support/users/first-and-last-date/)
 * (@first-and-last-date)
 * [11 years ago](https://wordpress.org/support/topic/cannot-load-theme-or-customize/)
 * Hello, I am new and the theme template nor headers will not load. I have tried
   on 3 different computers as well through Google Chrome & Internet Explorer. It
   just keeps spinning. This has been going on for two days.
 * PLEASE HELP!!!
 * It really is lousy that there is not a way to call or even email customer support
   for help.
 * Desperate,
 * Tamara

Viewing 7 replies - 1 through 7 (of 7 total)

 *  [Tahoerock](https://wordpress.org/support/users/tahoerock/)
 * (@tahoerock)
 * [11 years ago](https://wordpress.org/support/topic/cannot-load-theme-or-customize/#post-6168211)
 * Hi Tamara
    What Theme are you talking about?? Can you provide URL of the website??**
   Do you have any content created** or is it just fresh wordpress and theme installation??
   If it is fresh installation, then reinstall WordPress and Theme. Try activate
   some other Theme, if it works. Feel free to ask more. 🙂
 * That is so far
    Let me know TahoeRock
 *  Thread Starter [First And Last Date](https://wordpress.org/support/users/first-and-last-date/)
 * (@first-and-last-date)
 * [11 years ago](https://wordpress.org/support/topic/cannot-load-theme-or-customize/#post-6168364)
 * Hello TahoeRock,
    Thank you for responding!! I should start off by saying I am
   not tech savy.
 * What Theme are you talking about?? – The 2015 theme on wordpress
 * Can you provide URL of the website?? – is this the address of my website?
 * Do you have any content created or is it just fresh wordpress and theme installation??–
   I am working with the standard theme wordpress provides and once I get it set
   up start putting in copy and pasted items.
 * If it is fresh installation, then reinstall WordPress and Theme. – I will try
   this reinstall. Fingers crossed it works!
 * Hopefully, this will help. Again thank you!! I sure wish there was a way to contact
   WordPress as surely they must have some employees.
 * Trying,
 * Tamara
 *  [Tahoerock](https://wordpress.org/support/users/tahoerock/)
 * (@tahoerock)
 * [11 years ago](https://wordpress.org/support/topic/cannot-load-theme-or-customize/#post-6168382)
 * Hi Tamara
    URL – is the address of your website. Your web is on: [http://www.wordpress.com](http://www.wordpress.com)?????????
   this is restricted version mostly for bloggers Limited tweaking option on free
   release, you would have to buy to have a chance to do more. or [http://www.wordpress.org](http://www.wordpress.org)???????????**
   free version**, You can do anything with your web
 * IM KEEPING FINGERS CROSSED 🙂
 * FEEL FREE TO ASK.
    CHEERS TahoeRock
 *  Thread Starter [First And Last Date](https://wordpress.org/support/users/first-and-last-date/)
 * (@first-and-last-date)
 * [11 years ago](https://wordpress.org/support/topic/cannot-load-theme-or-customize/#post-6168411)
 * Hi there,
 * I went through my Computer to Uninstall programs and could not find anything 
   that said WordPress. How do I uninstall it?
 * I bought a .com and i think it was through Wordpess.com. At least i should be
   able to load one of their themes on to the page.
 * Thank you and have a great day!
 *  [Tahoerock](https://wordpress.org/support/users/tahoerock/)
 * (@tahoerock)
 * [11 years ago](https://wordpress.org/support/topic/cannot-load-theme-or-customize/#post-6168412)
 * WordPress is not in your computer…..:)
    That is online software, running your
   site on wordpress.com
 * TR
 *  Thread Starter [First And Last Date](https://wordpress.org/support/users/first-and-last-date/)
 * (@first-and-last-date)
 * [11 years ago](https://wordpress.org/support/topic/cannot-load-theme-or-customize/#post-6168436)
 * TR,
 * Thank you! I will be traveling the next couple of days and hope when i return
   to actually get my blog up and running.
 * Hopefully, it will!
 *  [Tahoerock](https://wordpress.org/support/users/tahoerock/)
 * (@tahoerock)
 * [11 years ago](https://wordpress.org/support/topic/cannot-load-theme-or-customize/#post-6168437)
 * I would suggest that you will switch to blog created on [http://www.wordpress.org](http://www.wordpress.org)
   
   its is free and much more tweaking/freedom You could be sorry in the future
 * [Here is a explanation](http://diythemes.com/thesis/rtfm/differences-wordpress-com-org/)
 * I vastly help people on the [http://www.wordpress.org](http://www.wordpress.org)
   platform.
    TR

Viewing 7 replies - 1 through 7 (of 7 total)

The topic ‘Cannot Load Theme or customize’ is closed to new replies.

## Tags

 * [no load](https://wordpress.org/support/topic-tag/no-load/)

 * 7 replies
 * 2 participants
 * Last reply from: [Tahoerock](https://wordpress.org/support/users/tahoerock/)
 * Last activity: [11 years ago](https://wordpress.org/support/topic/cannot-load-theme-or-customize/#post-6168437)
 * Status: not resolved

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