Title: Cannot load wprua-level
Last modified: May 6, 2022

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# Cannot load wprua-level

 *  Resolved [schaefferx3](https://wordpress.org/support/users/schaefferx3/)
 * (@schaefferx3)
 * [4 years ago](https://wordpress.org/support/topic/cannot-load-wprua-level/)
 * I have been using this plugin for years and love it, however, I am now getting
   this error each time I attempt to edit an existing access level
 * Cannot load wprua-level.
 * I am on the latest version 2.3 of the plugin and have no security plugins activated
   that would possibly conflict with this. Any ideas?
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fcannot-load-wprua-level%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 3 replies - 1 through 3 (of 3 total)

 *  Plugin Author [Joachim Jensen](https://wordpress.org/support/users/intoxstudio/)
 * (@intoxstudio)
 * [4 years ago](https://wordpress.org/support/topic/cannot-load-wprua-level/#post-15623993)
 * Thank you for reporting this.
 * Can you show me a screenshot of what that looks like? If the screen is completely
   white, ie. WordPress is not loaded at all, it may be a false positive by mod_security
   that causes the issue.
 *  Thread Starter [schaefferx3](https://wordpress.org/support/users/schaefferx3/)
 * (@schaefferx3)
 * [4 years ago](https://wordpress.org/support/topic/cannot-load-wprua-level/#post-15628946)
 * See screenshot here [https://ibb.co/2h7TQXz](https://ibb.co/2h7TQXz)
 *  Plugin Author [Joachim Jensen](https://wordpress.org/support/users/intoxstudio/)
 * (@intoxstudio)
 * [4 years ago](https://wordpress.org/support/topic/cannot-load-wprua-level/#post-15647728)
 * Thank you for the screenshot.
 * I can see where this error gets triggered by WordPress, but it should only happen
   if:
    1. The plugin was not installed properly/is missing files somehow 2. Another
   plugin alters the way admin pages are loaded
 * To rule out these would be the causes, would it be possible to:
    1. Reinstall
   RUA 2. Deactivate all other plugins temporarily
 * and then check if you still see the same error message.

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘Cannot load wprua-level’ is closed to new replies.

 * ![](https://ps.w.org/restrict-user-access/assets/icon-256x256.png?rev=1815922)
 * [Restrict User Access - Ultimate Membership & Content Protection](https://wordpress.org/plugins/restrict-user-access/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/restrict-user-access/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/restrict-user-access/)
 * [Active Topics](https://wordpress.org/support/plugin/restrict-user-access/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/restrict-user-access/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/restrict-user-access/reviews/)

 * 3 replies
 * 2 participants
 * Last reply from: [Joachim Jensen](https://wordpress.org/support/users/intoxstudio/)
 * Last activity: [4 years ago](https://wordpress.org/support/topic/cannot-load-wprua-level/#post-15647728)
 * Status: resolved