Title: Cannot locate querystring option
Last modified: December 17, 2024

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# Cannot locate querystring option

 *  Resolved [ruruuu99](https://wordpress.org/support/users/ruruuu99/)
 * (@ruruuu99)
 * [1 year, 5 months ago](https://wordpress.org/support/topic/cannot-locate-querystring-option/)
 * Hello,
   I just installed FooGallery and created some gallery albums for testing.
   However when I enter the album shortcode into Elementor, it doesn’t work and 
   nothing comes up on the live website. I’ve researched that this can be solved
   to changing the URL settings from Pretty to Querystring. However, I cannot locate
   those settings anywhere on the plugin. Any advice?

Viewing 4 replies - 1 through 4 (of 4 total)

 *  Plugin Support [elviiso](https://wordpress.org/support/users/elviiso/)
 * (@elviiso)
 * [1 year, 5 months ago](https://wordpress.org/support/topic/cannot-locate-querystring-option/#post-18219398)
 * Hi [@ruruuu99](https://wordpress.org/support/users/ruruuu99/)
 * Apologies for the delayed response; the holiday season caused a bit of a backlog.
   If the issue persists, could you please share a link to a page where you’ve added
   the shortcode and the gallery is still not rendering? This will help me analyze
   the situation further from my end. Thank you in advance for sharing the details!
 * Kind regards,
 * Elvis
 *  Thread Starter [ruruuu99](https://wordpress.org/support/users/ruruuu99/)
 * (@ruruuu99)
 * [1 year, 5 months ago](https://wordpress.org/support/topic/cannot-locate-querystring-option/#post-18222814)
 * Hi [@elviiso](https://wordpress.org/support/users/elviiso/)
 * Thank you for getting back to me! Below is the link to our gallery page where
   I want to insert the album gallery:
 * [https://your-hairdresser.com/gallery](https://your-hairdresser.com/gallery)
 * I used the shortcode widget from Elementor but nothing happened after the album
   shortcode was inserted (it’s currently not inserted on the page as it doesn’t
   work, but would be happy to do it for testing purposes).
 * But when I inserted the shortcode for individual images, they appeared on the
   gallery page. It’s just the album shortcodes for individual albums that don’t
   work.
 * When I first installed FooGallery, I did see the Querystring option which mentioned
   that it needs to be ticked if the albums are not appearing, but failed to select
   it in time and now I can’t find it anywhere.
 * Hope this info helps and looking forward to hearing back!
 *  Thread Starter [ruruuu99](https://wordpress.org/support/users/ruruuu99/)
 * (@ruruuu99)
 * [1 year, 5 months ago](https://wordpress.org/support/topic/cannot-locate-querystring-option/#post-18226366)
 * Hello again,
   Just to let you know that the querystring issue has been resolved
   and the gallery albums are now working! Thank you 🙂 One more question regarding
   the actual appearance of the thumbnails/captions – the actual captions are fixed
   right in the middle of the thumbnails and on some of them it creates an effect
   of blocking the people’s faces. Is there any way to move the caption strips at
   the bottom of the thumbnails so that they’re not cutting across the faces of 
   the people within the thumbnails?Also, it always shows the number of images that
   are to be displayed (I’m using the All-In-One-Stack Album option). Is there any
   way to hide the numbers?Many thanks again!
 *  Plugin Support [elviiso](https://wordpress.org/support/users/elviiso/)
 * (@elviiso)
 * [1 year, 5 months ago](https://wordpress.org/support/topic/cannot-locate-querystring-option/#post-18237992)
 * Hi [@ruruuu99](https://wordpress.org/support/users/ruruuu99/)
 * To your two questions, the two modifications can be carried out using some custom
   CSS. I have come up with the CSS needed for that and added it below.
 *     ```wp-block-code
       .fg-pile-cover .fg-pile-cover-content {    top: 100px;}.fg-pile-cover span.fg-pile-cover-count {    display: none;}
       ```
   
 * Simply copy the CSS as it is and go to your admin dashboard where you will need
   to navigate to FooGallery -> Settings -> Custom JS&CSS and then paste it to the“
   Custom Stylesheet” field before hitting the save button.
 * Thanks.

Viewing 4 replies - 1 through 4 (of 4 total)

The topic ‘Cannot locate querystring option’ is closed to new replies.

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## Tags

 * [shortcode](https://wordpress.org/support/topic-tag/shortcode/)

 * 4 replies
 * 2 participants
 * Last reply from: [elviiso](https://wordpress.org/support/users/elviiso/)
 * Last activity: [1 year, 5 months ago](https://wordpress.org/support/topic/cannot-locate-querystring-option/#post-18237992)
 * Status: resolved