Title: Cannot log into WordPress dashboard
Last modified: August 21, 2016

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# Cannot log into WordPress dashboard

 *  [dpullinger](https://wordpress.org/support/users/dpullinger/)
 * (@dpullinger)
 * [12 years, 8 months ago](https://wordpress.org/support/topic/cannot-log-into-wordpress-dashboard/)
 * Hi,
 * I’ve recently taken over management of an existing website, and I am new to using
   WordPress.
 * I’m currently unable to log into the WordPress dashboard for our site:
    [http://www.informationliteracy.org.uk/wp-login.php](http://www.informationliteracy.org.uk/wp-login.php)
 * When I login, it instead redirects to a blank page of our website.
 * Have tried clearing cookies and cache.
 * It might be the case that a colleague has tried to upgrade the site to version
   3.6.1; might this then be causing problems with logging in?

Viewing 5 replies - 1 through 5 (of 5 total)

 *  [esmi](https://wordpress.org/support/users/esmi/)
 * (@esmi)
 * [12 years, 8 months ago](https://wordpress.org/support/topic/cannot-log-into-wordpress-dashboard/#post-4200781)
 * Try:
    – switching to the default theme by renaming your current theme’s folder
   inside wp-content/themes and adding “-old” to the end of the folder name using
   [FTP](http://codex.wordpress.org/FTP_Clients) or whatever file management application
   your host provides.
 * – [resetting the plugins folder](http://codex.wordpress.org/FAQ_Troubleshooting#How_to_deactivate_all_plugins_when_not_able_to_access_the_administrative_menus.3F)
   by FTP or phpMyAdmin.
 *  [offpat](https://wordpress.org/support/users/offpat/)
 * (@offpat)
 * [12 years, 8 months ago](https://wordpress.org/support/topic/cannot-log-into-wordpress-dashboard/#post-4200867)
 * I’ve been searching around on this issue as a user with a WP blog hosted by my
   website provider –
    the dashboard I now have finally managed to get access to
   appears to have shrunk to a useless miniature thing that I can only use to access
   my profile or the blog page – no more list of plug ins, edit post, add new or
   much else of use. I am an amateur at this and time has moved on since I thought
   I could manage such things – but being lost with no ability to write posts is
   frustrating to put it mildly.
 * the above instruction about getting into a current theme’s folder is a problem
   as I go into file manager form my Cpanel and find the themes folder – it downloads
   what is a PHP file and of course I have no idea what to do with that..
    My problem
   is a little like the above persons – trying to be a car driver without ever learning
   how to re-engineer the engine – and not knowing the language that well either.
 * But if there is something simple I can do to regain access to the writing and
   editing of my blog that doesn’t get me lost in php editing, I might be able to
   manage it…
 * (Brain is old and slow now)
 *  [esmi](https://wordpress.org/support/users/esmi/)
 * (@esmi)
 * [12 years, 8 months ago](https://wordpress.org/support/topic/cannot-log-into-wordpress-dashboard/#post-4200871)
 * **[@offpat](https://wordpress.org/support/users/offpat/)**: It is impolite to
   interrupt another poster’s ongoing thread with a question of your own. It causes
   significant problems for the forum’s volunteers and prevents us from being able
   to track issues by topic. Please [post your own topic](http://wordpress.org/support/forum/how-to-and-troubleshooting#postform).
 *  [offpat](https://wordpress.org/support/users/offpat/)
 * (@offpat)
 * [12 years, 8 months ago](https://wordpress.org/support/topic/cannot-log-into-wordpress-dashboard/#post-4200939)
 * sorry – thought it was the only way in, and on topic…I am not used to threads
   being in the thousands – and cannot see where to start a topic..
 *  [esmi](https://wordpress.org/support/users/esmi/)
 * (@esmi)
 * [12 years, 8 months ago](https://wordpress.org/support/topic/cannot-log-into-wordpress-dashboard/#post-4200941)
 * [http://wordpress.org/support/forum/how-to-and-troubleshooting#postform](http://wordpress.org/support/forum/how-to-and-troubleshooting#postform)

Viewing 5 replies - 1 through 5 (of 5 total)

The topic ‘Cannot log into WordPress dashboard’ is closed to new replies.

## Tags

 * [dashboard](https://wordpress.org/support/topic-tag/dashboard/)
 * [login](https://wordpress.org/support/topic-tag/login/)

 * In: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/)
 * 5 replies
 * 3 participants
 * Last reply from: [esmi](https://wordpress.org/support/users/esmi/)
 * Last activity: [12 years, 8 months ago](https://wordpress.org/support/topic/cannot-log-into-wordpress-dashboard/#post-4200941)
 * Status: not resolved

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