Title: Cannot login
Last modified: August 31, 2016

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# Cannot login

 *  Resolved [edgarwong](https://wordpress.org/support/users/edgarwong/)
 * (@edgarwong)
 * [10 years, 2 months ago](https://wordpress.org/support/topic/cannot-login-72/)
 * Hello.
 * I am using plugin version 4.1.2. I cannot login admin page. The page redirect
   to wp-login.php?wpsf-forcelogout=4
 * I tried to create “forceOff” or “reset” file in wp-simple-firewall folder on 
   server but I am still cannot login admin page.
 * How can I reset the setting of plugin by other methods?
 * Thanks very much.
 * [https://wordpress.org/plugins/wp-simple-firewall/](https://wordpress.org/plugins/wp-simple-firewall/)

Viewing 4 replies - 1 through 4 (of 4 total)

 *  Thread Starter [edgarwong](https://wordpress.org/support/users/edgarwong/)
 * (@edgarwong)
 * [10 years, 2 months ago](https://wordpress.org/support/topic/cannot-login-72/#post-7225281)
 * This issue appear after I checked “Enable (or Disable) The User Management Feature”
   option with three options:
    1. set “Specify How Many Hours After Inactivity To
   Automatically Logout User” from 0 to 10 2. checked “Locks A User Session To IP
   address” option 3. set “Limit Simultaneous Sessions For The Same Username” from
   0 to 6
 *  Plugin Author [Paul](https://wordpress.org/support/users/paultgoodchild/)
 * (@paultgoodchild)
 * [10 years, 2 months ago](https://wordpress.org/support/topic/cannot-login-72/#post-7225282)
 * Can you please ensure you’re updated to the latest available version of the Shield
   plugin?
 *  Thread Starter [edgarwong](https://wordpress.org/support/users/edgarwong/)
 * (@edgarwong)
 * [10 years, 2 months ago](https://wordpress.org/support/topic/cannot-login-72/#post-7225493)
 * I am using WP3.3.2, I am afraid latest version is not compatible my wordpress
   version. What do you think?
 *  Plugin Author [Paul](https://wordpress.org/support/users/paultgoodchild/)
 * (@paultgoodchild)
 * [10 years, 2 months ago](https://wordpress.org/support/topic/cannot-login-72/#post-7225495)
 * Hmm… you should really look to try and move your site as far up the WordPress
   versions as you can. Setup staging sites and upgrade. You should at least be 
   on v3.3.3 to cover your security patches. Our plugin goes back WP versions further
   than any other security plugin, but there’s only so far we can go. You ought 
   to look to upgrading sooner than later.

Viewing 4 replies - 1 through 4 (of 4 total)

The topic ‘Cannot login’ is closed to new replies.

 * ![](https://ps.w.org/wp-simple-firewall/assets/icon-256x256.png?rev=3054572)
 * [Shield Security – Smart Bot Blocking, Brute-Force Login Protection & File Scanning](https://wordpress.org/plugins/wp-simple-firewall/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/wp-simple-firewall/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/wp-simple-firewall/)
 * [Active Topics](https://wordpress.org/support/plugin/wp-simple-firewall/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/wp-simple-firewall/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/wp-simple-firewall/reviews/)

 * 4 replies
 * 2 participants
 * Last reply from: [Paul](https://wordpress.org/support/users/paultgoodchild/)
 * Last activity: [10 years, 2 months ago](https://wordpress.org/support/topic/cannot-login-72/#post-7225495)
 * Status: resolved