Title: Cannot Login – Users Don't Exist
Last modified: August 20, 2016

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# Cannot Login – Users Don't Exist

 *  Resolved [TopSpots](https://wordpress.org/support/users/topspots/)
 * (@topspots)
 * [13 years, 8 months ago](https://wordpress.org/support/topic/cannot-login-users-dont-exist/)
 * Hello…
 * I was in a WP site a few hours ago. There was an error while I was in the site…
   that kicked me out.
 * Now, I cannot login. It says no user by that name found. Nor can we login to 
   the other admin accounts. Same result! It also appears that most of the content
   is missing (404’s all over).
 * I do have a backup… but I can only restore it from within WordPress. What a quandry.??
 * Is there any way to add a WordPress user via cPanel access? Or can I re-install
   wp without disturbing the existing content. I am waiting to see if the hosting
   folks have a full / recent backup. If they do, we’re OK.
 * I’m just making sure I get my bases covered. A little frantic right now.
 * Thanks!
 * ~ Louie

Viewing 2 replies - 1 through 2 (of 2 total)

 *  [s_ha_dum](https://wordpress.org/support/users/apljdi/)
 * (@apljdi)
 * [13 years, 8 months ago](https://wordpress.org/support/topic/cannot-login-users-dont-exist/#post-3098831)
 * Check your tables for corruption and try to repair them.
 * [http://docs.cpanel.net/twiki/bin/view/AllDocumentation/CpanelDocs/MySQLDatabases#Check%20a%20Database%20for%20Errors](http://docs.cpanel.net/twiki/bin/view/AllDocumentation/CpanelDocs/MySQLDatabases#Check%20a%20Database%20for%20Errors)
 * Do not try to reinstall WordPress at this point.
 *  Thread Starter [TopSpots](https://wordpress.org/support/users/topspots/)
 * (@topspots)
 * [13 years, 8 months ago](https://wordpress.org/support/topic/cannot-login-users-dont-exist/#post-3098842)
 * Hey Thanks…
 * I did get everything back working. Something went totally haywire. Lost a bunch
   of tables, etc.
 * I ended up deleting all the core files… re-installing WP… and then restoring 
   everything from the backup I had created. (Thank God I had that.)
 * All seems to be back in perfect shape!
 * Thanks!

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Cannot Login – Users Don't Exist’ is closed to new replies.

## Tags

 * [cannot login](https://wordpress.org/support/topic-tag/cannot-login/)
 * [hacked](https://wordpress.org/support/topic-tag/hacked/)

 * In: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/)
 * 2 replies
 * 2 participants
 * Last reply from: [TopSpots](https://wordpress.org/support/users/topspots/)
 * Last activity: [13 years, 8 months ago](https://wordpress.org/support/topic/cannot-login-users-dont-exist/#post-3098842)
 * Status: resolved

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