Title: Cannot login wordpress
Last modified: September 8, 2021

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# Cannot login wordpress

 *  Resolved [juliangr](https://wordpress.org/support/users/juliangr/)
 * (@juliangr)
 * [4 years, 8 months ago](https://wordpress.org/support/topic/cannot-login-wordpress/)
 * Good day,
 * I have been using Keyy as a two-step authencitator to login onto the backside
   of my website. It worked great! For two weeks I am unable to login using the 
   app and therefor I dont have access to the backside of my website anymore.
    The
   app shows me the message: You have not yet connected Keyy to this website.’
 * I cannot login to use the plugin to reconnect the app.
 * Could anyone help me on this matter?
    -  This topic was modified 4 years, 8 months ago by [juliangr](https://wordpress.org/support/users/juliangr/).

Viewing 2 replies - 1 through 2 (of 2 total)

 *  Plugin Author [Ankur Chauhan](https://wordpress.org/support/users/ankurchauhan126/)
 * (@ankurchauhan126)
 * [4 years, 8 months ago](https://wordpress.org/support/topic/cannot-login-wordpress/#post-14851426)
 * [@juliangr](https://wordpress.org/support/users/juliangr/)
    Please send an email
   to “support@geykeyy.com” to raise a ticket if it is not already raised with confirming
   your emailaddress, any website you have connectted with keyy and your username
   which is connected with keyy for verification.
 *  Plugin Author [Ankur Chauhan](https://wordpress.org/support/users/ankurchauhan126/)
 * (@ankurchauhan126)
 * [4 years, 8 months ago](https://wordpress.org/support/topic/cannot-login-wordpress/#post-14854339)
 * Hi [@juliangr](https://wordpress.org/support/users/juliangr/)
    As discussed, 
   closing the thread as issue has been resolved and you are now able to connect
   to your website with Keyy.
 * Regards
    Ankur Chauhan

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Cannot login wordpress’ is closed to new replies.

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 * 2 replies
 * 2 participants
 * Last reply from: [Ankur Chauhan](https://wordpress.org/support/users/ankurchauhan126/)
 * Last activity: [4 years, 8 months ago](https://wordpress.org/support/topic/cannot-login-wordpress/#post-14854339)
 * Status: resolved