Title: cannot make it work the plugin
Last modified: August 18, 2025

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# cannot make it work the plugin

 *  Resolved [mayoris](https://wordpress.org/support/users/mayoris/)
 * (@mayoris)
 * [9 months, 3 weeks ago](https://wordpress.org/support/topic/cannot-make-it-work-the-plugin/)
 * hello, I am trying to add the API keys from Chatgpt but seems not working, tried
   several times but nothing. I always receive this error.
 * Error
 * An error occurred while updating the options.
 * <small>For more information, check [your console ](https://meowapps.com/tutorial-network-activity-dev-tools/).
   You might also want to check your [PHP Error Logs ](https://meowapps.com/tutorial-php-error-logs/)
   </small>

Viewing 8 replies - 1 through 8 (of 8 total)

 *  Plugin Author [Jordy Meow](https://wordpress.org/support/users/tigroumeow/)
 * (@tigroumeow)
 * [9 months, 3 weeks ago](https://wordpress.org/support/topic/cannot-make-it-work-the-plugin/#post-18604667)
 * Hi [@mayoris](https://wordpress.org/support/users/mayoris/),
 * This means the error is happening **on the server side (WordPress)**. Unfortunately,
   it could be anything. The only way to know for sure is to check the [PHP Error Logs](https://meowapps.com/tutorial-php-error-logs/).
   Can you take a look?
 *  Thread Starter [mayoris](https://wordpress.org/support/users/mayoris/)
 * (@mayoris)
 * [9 months, 3 weeks ago](https://wordpress.org/support/topic/cannot-make-it-work-the-plugin/#post-18605067)
 * How I can have look to that ?
 *  Plugin Author [Jordy Meow](https://wordpress.org/support/users/tigroumeow/)
 * (@tigroumeow)
 * [9 months, 3 weeks ago](https://wordpress.org/support/topic/cannot-make-it-work-the-plugin/#post-18606179)
 * Check the link I shared with you above (this one: [PHP Error Logs](https://meowapps.com/tutorial-php-error-logs/)).
   If you’re not sure how to do any of this, it might be easier to ask your hosting
   service to retrieve the logs for you.
 *  Thread Starter [mayoris](https://wordpress.org/support/users/mayoris/)
 * (@mayoris)
 * [9 months, 3 weeks ago](https://wordpress.org/support/topic/cannot-make-it-work-the-plugin/#post-18606582)
 * Hello I got the error log files but I don´t understand what is the issue.
 * Please instruct me on the next step.
 * Thank you
 *  Plugin Author [Jordy Meow](https://wordpress.org/support/users/tigroumeow/)
 * (@tigroumeow)
 * [9 months, 3 weeks ago](https://wordpress.org/support/topic/cannot-make-it-work-the-plugin/#post-18607339)
 * Can you share the Error Logs with us here?
 *  Thread Starter [mayoris](https://wordpress.org/support/users/mayoris/)
 * (@mayoris)
 * [9 months, 2 weeks ago](https://wordpress.org/support/topic/cannot-make-it-work-the-plugin/#post-18610037)
 * Can I have with you privately ?
 *  Plugin Author [Jordy Meow](https://wordpress.org/support/users/tigroumeow/)
 * (@tigroumeow)
 * [9 months, 2 weeks ago](https://wordpress.org/support/topic/cannot-make-it-work-the-plugin/#post-18611143)
 * If you’re a Pro user, you can reach out to us for private help. Otherwise, I’d
   recommend starting with the [Discord channel](https://discord.gg/bHDGh38); there
   are lots of people there who might be able to help. Honestly, the issue might
   not be directly related to AI Engine, so even if someone isn’t familiar with 
   it, they could still point you in the right direction once they see the error.
   And of course, feel free to share the error logs here too! 👍
 *  Thread Starter [mayoris](https://wordpress.org/support/users/mayoris/)
 * (@mayoris)
 * [9 months, 2 weeks ago](https://wordpress.org/support/topic/cannot-make-it-work-the-plugin/#post-18614809)
 * now it works, it struggle to setup the prompt . Any help with that ?

Viewing 8 replies - 1 through 8 (of 8 total)

The topic ‘cannot make it work the plugin’ is closed to new replies.

 * ![](https://ps.w.org/ai-engine/assets/icon-256x256.png?rev=3431928)
 * [AI Engine - The Chatbot, AI Framework & MCP for WordPress](https://wordpress.org/plugins/ai-engine/)
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 * 8 replies
 * 2 participants
 * Last reply from: [mayoris](https://wordpress.org/support/users/mayoris/)
 * Last activity: [9 months, 2 weeks ago](https://wordpress.org/support/topic/cannot-make-it-work-the-plugin/#post-18614809)
 * Status: resolved