Title: Cannot Reach wp-admin Last modified: June 2, 2020 --- # Cannot Reach wp-admin * [canercelik](https://wordpress.org/support/users/canercelik/) * (@canercelik) * [6 years ago](https://wordpress.org/support/topic/cannot-reach-wp-admin-2/) * Hello there, * My web site is working well for the readers. All modules are working, multi language is working, there’s no problem on the surface. * But when I try to reach wp-admin page, I got * > This page isn’t working. > bilimneguzellan.net redirected you too many times. > Try clearing your cookies. ERR_TOO_MANY_REDIRECTS * error. * When I try refreshing the page, error changes. * > Warning: mysqli_query(): MySQL server has gone away in /var/www/html/wp-includes/ > wp-db.php on line 2026 > Warning: mysqli_query(): Error reading result set’s header in /var/www/html/ > wp-includes/wp-db.php on line 2026 > Warning: mysqli_real_connect(): (HY000/2002): Connection refused in /var/www/ > html/wp-includes/wp-db.php on line 1626 > Connection refused > Error reconnecting to the database > This means that we lost contact with the > database server at 127.0.0.1. This could mean your host’s database server is > down. > Are you sure the database server is running? > Are you sure the database server > is not under particularly heavy load? If you’re unsure what these terms mean > you should probably contact your host. If you still need help you can always > visit the WordPress Support Forums. * I have been searching for a solution for manys days, at the end, I decided to ask you about it. * PS : There’s no problem with the MariaDB response time and no conflict about version. * When you visit the website, you can clearly reach all the content. * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fcannot-reach-wp-admin-2%2F%3Foutput_format%3Dmd&locale=en_US) to see the link]_ Viewing 11 replies - 1 through 11 (of 11 total) * [corrinarusso](https://wordpress.org/support/users/corrinarusso/) * (@corrinarusso) * [6 years ago](https://wordpress.org/support/topic/cannot-reach-wp-admin-2/#post-12928968) * Ask your host, and look at the apache logs. * Check your htaccess file : * > [htaccess](https://wordpress.org/support/article/htaccess/) * Check with all your plugins disabled. Especially WordFence. * Install an SSL on your site. * Fix these errors : * > [View post on imgur.com](https://imgur.com/a/BQFN1of) * Check your site_url and site_home settings : [https://www.inmotionhosting.com/support/edu/wordpress/wordpress-changing-the-site-url-and-home-settings/](https://www.inmotionhosting.com/support/edu/wordpress/wordpress-changing-the-site-url-and-home-settings/) * [a2hostingrj](https://wordpress.org/support/users/a2hostingrj/) * (@a2hostingrj) * [6 years ago](https://wordpress.org/support/topic/cannot-reach-wp-admin-2/#post-12928975) * Do you remember when it started to happen? Did you install a plugin lately? * Thread Starter [canercelik](https://wordpress.org/support/users/canercelik/) * (@canercelik) * [6 years ago](https://wordpress.org/support/topic/cannot-reach-wp-admin-2/#post-12928995) * I remember it very vell 🙂 It happened after the migration from Digital Ocean VPS to Vultr. * [corrinarusso](https://wordpress.org/support/users/corrinarusso/) * (@corrinarusso) * [6 years ago](https://wordpress.org/support/topic/cannot-reach-wp-admin-2/#post-12929000) * So did you ask them ? [https://my.vultr.com/support/create_ticket/](https://my.vultr.com/support/create_ticket/) * Thread Starter [canercelik](https://wordpress.org/support/users/canercelik/) * (@canercelik) * [6 years ago](https://wordpress.org/support/topic/cannot-reach-wp-admin-2/#post-12929057) * Apache Status results as below : * > Jun 02 18:12:42 bngl phpMyAdmin[8089]: user denied: root (mysql-denied) from > 172.69.10.198 > Jun 02 18:16:03 bngl phpMyAdmin[8089]: user denied: phpmyadmin( > no-activity) from 46.196.94.166 Jun 02 18:25:13 bngl phpMyAdmin[8153]: user > denied: root (mysql-denied) from 162.158.165.12 Jun 02 18:38:07 bngl phpMyAdmin[ > 8550]: user denied: root (mysql-denied) from 172.68.102.136 Jun 02 19:01:40 > bngl phpMyAdmin[9441]: user denied: root (mysql-denied) from 172.68.244.80 > Jun 02 19:15:06 bngl phpMyAdmin[9711]: user denied: root (mysql-denied) from > 162.158.7.181 Jun 02 19:27:27 bngl phpMyAdmin[9875]: user denied: root (mysql- > denied) from 172.69.134.125 Jun 02 19:28:18 bngl phpMyAdmin[9878]: user denied: > root (mysql-denied) from 162.158.183.121 Jun 02 19:40:44 bngl phpMyAdmin[10452]: > user denied: root (mysql-denied) from 162.158.183.229 Jun 02 20:39:24 bngl > phpMyAdmin[13483]: user denied: marcio.map.roots (mysql-denied) from 172.68.246.124 * Also, I changed plugins folder’s name to the plugins_old. So, all the plugins are inactive now. * .htaccess as below : * > > RewriteEngine On RewriteBase / RewriteRule ^index\. > php$ – [L] RewriteCond %{REQUEST_FILENAME} !-f RewriteCond %{REQUEST_FILENAME}!- > d RewriteRule . /index.php [L] * SSL side : I installed and enabled SSL via `sudo certbot --apache` command. * Errors caused by xlith.net are not related to the issue. It was an open source analytics software. * Edits on wp-config.php and DataBase didn’t solve the issue (which referred : [https://www.inmotionhosting.com/support/edu/wordpress/wordpress-changing-the-site-url-and-home-settings/](https://www.inmotionhosting.com/support/edu/wordpress/wordpress-changing-the-site-url-and-home-settings/) * [corrinarusso](https://wordpress.org/support/users/corrinarusso/) * (@corrinarusso) * [6 years ago](https://wordpress.org/support/topic/cannot-reach-wp-admin-2/#post-12929077) * root and this guy marcio.map.roots are denied. Connect your db using mysql with the credentials from your wp-config file. Make sure that user is GRANTed all access privileges to your db. [https://www.vultr.com/docs/troubleshooting-wordpress-database-errors](https://www.vultr.com/docs/troubleshooting-wordpress-database-errors) * Thread Starter [canercelik](https://wordpress.org/support/users/canercelik/) * (@canercelik) * [6 years ago](https://wordpress.org/support/topic/cannot-reach-wp-admin-2/#post-12929112) * After reinstallation of ssl certificate, somehow the site is completely gone 🙂 * I tried the database repair method, problem is not related to database, at least when I put `define( 'WP_ALLOW_REPAIR', true );` in wp-config.php file and run the address, WordPress couldn’t find DB related issue. * [corrinarusso](https://wordpress.org/support/users/corrinarusso/) * (@corrinarusso) * [6 years ago](https://wordpress.org/support/topic/cannot-reach-wp-admin-2/#post-12929126) * Ask Vultr how to force redirect on the SSL settings. Or put it in your htaccess file. * Thread Starter [canercelik](https://wordpress.org/support/users/canercelik/) * (@canercelik) * [6 years ago](https://wordpress.org/support/topic/cannot-reach-wp-admin-2/#post-12929173) * I created a ticket, hope this works. ^_^ * Thread Starter [canercelik](https://wordpress.org/support/users/canercelik/) * (@canercelik) * [6 years ago](https://wordpress.org/support/topic/cannot-reach-wp-admin-2/#post-12929228) * I deactivated Cloudflare, I will use Vultr’s DNS services first then I will change htaccess content according to my needs. * [corrinarusso](https://wordpress.org/support/users/corrinarusso/) * (@corrinarusso) * [6 years ago](https://wordpress.org/support/topic/cannot-reach-wp-admin-2/#post-12929383) * Great. Viewing 11 replies - 1 through 11 (of 11 total) The topic ‘Cannot Reach wp-admin’ is closed to new replies. ## Tags * [db connection error](https://wordpress.org/support/topic-tag/db-connection-error/) * [too many redirect](https://wordpress.org/support/topic-tag/too-many-redirect/) * In: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/) * 11 replies * 3 participants * Last reply from: [corrinarusso](https://wordpress.org/support/users/corrinarusso/) * Last activity: [6 years ago](https://wordpress.org/support/topic/cannot-reach-wp-admin-2/#post-12929383) * Status: not resolved ## Topics ### Topics with no replies ### Non-support topics ### Resolved topics ### Unresolved topics ### All topics