Title: Cannot read profiles directory
Last modified: August 21, 2016

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# Cannot read profiles directory

 *  Resolved [nicolasfox](https://wordpress.org/support/users/nicolasfox/)
 * (@nicolasfox)
 * [12 years, 2 months ago](https://wordpress.org/support/topic/cannot-read-profiles-directory/)
 * Just got this error message when trying to scan
 * “Cannot read profiles directory”
 * I just ssh’ed into my ubuntu box and did a locate profiles and there doesn’t 
   seem to be a profiles directory. Did your plugin fail to create it and then silently
   continue the install?
 * thanks
    Nick
 * [https://wordpress.org/plugins/p3-profiler/](https://wordpress.org/plugins/p3-profiler/)

Viewing 6 replies - 1 through 6 (of 6 total)

 *  Plugin Contributor [Kurt Payne](https://wordpress.org/support/users/kurtpayne/)
 * (@kurtpayne)
 * [12 years, 2 months ago](https://wordpress.org/support/topic/cannot-read-profiles-directory/#post-4729118)
 * Hi Nick,
 * Do you have a wp-content/uploads/profiles folder?
 * Are there any files inside?
 * Is it writeable (same permissions as other folders in your uploads folder) ?
 *  Thread Starter [nicolasfox](https://wordpress.org/support/users/nicolasfox/)
 * (@nicolasfox)
 * [12 years, 2 months ago](https://wordpress.org/support/topic/cannot-read-profiles-directory/#post-4729144)
 * Hey Kurt
 * No, there is not. As I said above, I ran “locate profiles” from the command line
   and did not find any directory by that name. I am suspecting that the install
   silently failed to create that directory (because of permissions).
 * I just don’t have time to go look at their sourcecode to confirm that.
 * Nick
 *  Plugin Contributor [Kurt Payne](https://wordpress.org/support/users/kurtpayne/)
 * (@kurtpayne)
 * [12 years, 2 months ago](https://wordpress.org/support/topic/cannot-read-profiles-directory/#post-4729146)
 * I suggest confirming that the uploads folder is writable by the web server and
   re-installing and re-activating the plugin.
 *  Plugin Contributor [Kurt Payne](https://wordpress.org/support/users/kurtpayne/)
 * (@kurtpayne)
 * [12 years, 2 months ago](https://wordpress.org/support/topic/cannot-read-profiles-directory/#post-4729229)
 * Hello nicolasfox,
 * Did my reply help?
 *  [dhavid](https://wordpress.org/support/users/sirmbhe/)
 * (@sirmbhe)
 * [12 years, 1 month ago](https://wordpress.org/support/topic/cannot-read-profiles-directory/#post-4729232)
 * i am solving this problem by manually make the profile folder under xxx/wp-content/
   uploads/profiles
 * and then give full permission chmod 777 xxx/wp-content/uploads/profiles
 *  [Gregoire Noyelle](https://wordpress.org/support/users/aglekis/)
 * (@aglekis)
 * [12 years, 1 month ago](https://wordpress.org/support/topic/cannot-read-profiles-directory/#post-4729235)
 * same for me, I just change the permission of the **profiles** folder and everything
   works.
    Thanks

Viewing 6 replies - 1 through 6 (of 6 total)

The topic ‘Cannot read profiles directory’ is closed to new replies.

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 * 6 replies
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 * Last reply from: [Gregoire Noyelle](https://wordpress.org/support/users/aglekis/)
 * Last activity: [12 years, 1 month ago](https://wordpress.org/support/topic/cannot-read-profiles-directory/#post-4729235)
 * Status: resolved