Title: Cannot Reauthorize
Last modified: January 9, 2025

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# Cannot Reauthorize

 *  Resolved [RibaRiva](https://wordpress.org/support/users/ribariva/)
 * (@ribariva)
 * [1 year, 5 months ago](https://wordpress.org/support/topic/cannot-reauthorize/)
 * Hello.
 * I’m unable to use this plugin because I cannot “reauthorize” my account. When
   I click the button to reauthorize I receive a 404 page. “wp-admin/admin.php?page
   =aweber.php&reauth=true” It simply will not connect. I’m running WordPress WordPress
   6.7.1 Please note that I have successfully installed this plugin on another site
   on the same server. I have tried disabling all plugins, using a different theme,
   flushing the LiteSpeed cache both through wordpress and on the server. I have
   even copied the aweber plugin folder from the site where the plugin was successfully
   installed to the current site. Of course I’ve deleted and reinstalled the plugin.
   If we can’t find a solution, I’ll have to go with a different plugin but I’ve
   already spent a lot of time trying to get this to work.
 * Thank you.
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fcannot-reauthorize%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 1 replies (of 1 total)

 *  Plugin Author [AWeber Communications, Inc.](https://wordpress.org/support/users/aweber/)
 * (@aweber)
 * [1 year, 5 months ago](https://wordpress.org/support/topic/cannot-reauthorize/#post-18241423)
 * Thank you for working with us directly to dive into this topic. I’ll share the
   workaround here, so that others who may run into this can benefit until a new
   update is released to address the issue.
    - In certain circumstances, the link to Reauthorize the plugin to your AWeber
      account will link to the website root instead of the WordPress site root. 
      This is okay for many installations, but plenty of WordPress sites are installed
      in a subfolder: “www.example.com/blog” instead of “www.example.com”.
 *  - The temporary workaround is to edit the URL in your browser address bar: in
      the example, “www.example.com/wp-admin/admin.php?page=aweber.php&reauth=true”
      would become “www.example.com/blog/wp-admin/admin.php?page=aweber.php&reauth
      =true”
 * Thanks again for reaching out! I’ll update here once a new version of the plugin
   is available which will address this issue.

Viewing 1 replies (of 1 total)

The topic ‘Cannot Reauthorize’ is closed to new replies.

 * ![](https://ps.w.org/aweber-web-form-widget/assets/icon-256x256.png?rev=2496137)
 * [AWeber – Free Sign Up Form and Landing Page Builder Plugin for Lead Generation and Email Newsletter Growth](https://wordpress.org/plugins/aweber-web-form-widget/)
 * [Support Threads](https://wordpress.org/support/plugin/aweber-web-form-widget/)
 * [Active Topics](https://wordpress.org/support/plugin/aweber-web-form-widget/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/aweber-web-form-widget/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/aweber-web-form-widget/reviews/)

 * 1 reply
 * 2 participants
 * Last reply from: [AWeber Communications, Inc.](https://wordpress.org/support/users/aweber/)
 * Last activity: [1 year, 5 months ago](https://wordpress.org/support/topic/cannot-reauthorize/#post-18241423)
 * Status: resolved