Title: Cannot Remove Old Version
Last modified: August 21, 2016

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# Cannot Remove Old Version

 *  Resolved [theonlylos](https://wordpress.org/support/users/theonlylos/)
 * (@theonlylos)
 * [12 years, 1 month ago](https://wordpress.org/support/topic/cannot-remove-old-version/)
 * Since this plugin changed to the new version, I’m having an issue with updating
   in WordPress where when I try updating the plugin automatically, I keep getting
   a “cannot remove old version” error. I manually removed the old version and installed
   version 4.0 but the issues continued with subsequent versions.
 * I tried deleting the plugin and manually installing it to version 4.0.2 however
   even with this newer version I’m still being prompted with the error and I’d 
   rather not keep uninstalling and re-installing and configuring over and over 
   again.
 * This issue has been happening on multiple WP installs so I’m pretty sure this
   is a plugin and not a theme issue.
 * Thanks in advance for any assistance,
 * Charles
 * [https://wordpress.org/plugins/better-wp-security/](https://wordpress.org/plugins/better-wp-security/)

Viewing 2 replies - 1 through 2 (of 2 total)

 *  [Viktor Nagornyy](https://wordpress.org/support/users/viktorix/)
 * (@viktorix)
 * [12 years, 1 month ago](https://wordpress.org/support/topic/cannot-remove-old-version/#post-4781378)
 * You need to delete database tables and options this plugin creates to truly “
   re-install” this plugin. See my instructions.
 * [http://wordpress.org/support/topic/how-to-reset-ithemes-security-plugin-to-fix-issues?replies=36](http://wordpress.org/support/topic/how-to-reset-ithemes-security-plugin-to-fix-issues?replies=36)
 *  Thread Starter [theonlylos](https://wordpress.org/support/users/theonlylos/)
 * (@theonlylos)
 * [12 years, 1 month ago](https://wordpress.org/support/topic/cannot-remove-old-version/#post-4781383)
 * Hello,
 * Thank you very much – I just tried the steps however when I tried reactivating
   the plugin I still got the update error.
 * What I did though is remove the DB tables and the plugin files via FTP and just
   reinstalled the plugin from scratch so hopefully it will be resolved that way.
 * Thanks however for pointing out the DB issue because it seems those tables weren’t
   being removed earlier.
 * Best,
 * Charles

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Cannot Remove Old Version’ is closed to new replies.

 * ![](https://ps.w.org/better-wp-security/assets/icon.svg?rev=3529351)
 * [Kadence Security – Password, Two Factor Authentication, and Brute Force Protection](https://wordpress.org/plugins/better-wp-security/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/better-wp-security/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/better-wp-security/)
 * [Active Topics](https://wordpress.org/support/plugin/better-wp-security/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/better-wp-security/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/better-wp-security/reviews/)

## Tags

 * [Updates](https://wordpress.org/support/topic-tag/updates/)

 * 2 replies
 * 2 participants
 * Last reply from: [theonlylos](https://wordpress.org/support/users/theonlylos/)
 * Last activity: [12 years, 1 month ago](https://wordpress.org/support/topic/cannot-remove-old-version/#post-4781383)
 * Status: resolved