Title: Cannot restore
Last modified: December 26, 2020

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# Cannot restore

 *  Resolved [joray25](https://wordpress.org/support/users/joray25/)
 * (@joray25)
 * [5 years, 5 months ago](https://wordpress.org/support/topic/cannot-restore-3/)
 * [STEP] [2020-12-26 15:55:53] Initializing restore process…
    [INFO] [2020-12-26
   15:55:55] Creating lock file [STEP] [2020-12-26 15:55:55] Initializing download
   process [SUCCESS] [2020-12-26 15:55:55] Downloading initialized [STEP] [2020-
   12-26 15:55:55] Downloading remote file… [INFO] [2020-12-26 15:55:59] Unlocking
   migration [SUCCESS] [2020-12-26 15:55:59] Download completed (took: 4.5029449462891s)[
   STEP] [2020-12-26 15:55:59] Looking for backup manifest [ERROR] [2020-12-26 15:
   55:59] Backup does not exist under provided URL. [ERROR] [2020-12-26 15:55:59]
   Please confirm that you can download the backup file via provided URL. [ERROR][
   2020-12-26 15:55:59] …or the manifest file does not exist in the backup. [ERROR][
   2020-12-26 15:55:59] Missing manifest means that the backup is probably invalid.[
   DOWNLOAD GENERATED] File downloaded on (server time): 2020-12-26 15:56:01 [DOWNLOAD
   GENERATED] Last update (seconds): 2 seconds ago [DOWNLOAD GENERATED] Last update(
   date): 2020-12-26 15:55:59
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fcannot-restore-3%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 2 replies - 1 through 2 (of 2 total)

 *  Plugin Author [migrate](https://wordpress.org/support/users/migrate/)
 * (@migrate)
 * [5 years, 5 months ago](https://wordpress.org/support/topic/cannot-restore-3/#post-13835905)
 * Thank you for your question.
 * The clues seem to be already in the error message above, esp. those points:
 * “Please confirm that you can download the backup file via provided URL.” and
   “
   Backup does not exist under provided URL.”
 * Could you please check that the backup is still available under that url?
 *  Plugin Support [backupsupport](https://wordpress.org/support/users/backupsupport/)
 * (@backupsupport)
 * [5 years, 5 months ago](https://wordpress.org/support/topic/cannot-restore-3/#post-13855679)
 * Since we didn’t hear from you anything within last 7 days I can assume that you
   solve your issue.
 * Please if I am wrong, feel free to create another topic with more details.

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Cannot restore’ is closed to new replies.

 * ![](https://ps.w.org/backup-backup/assets/icon-128x128.png?rev=2995566)
 * [Backup Migration](https://wordpress.org/plugins/backup-backup/)
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 * 2 replies
 * 3 participants
 * Last reply from: [backupsupport](https://wordpress.org/support/users/backupsupport/)
 * Last activity: [5 years, 5 months ago](https://wordpress.org/support/topic/cannot-restore-3/#post-13855679)
 * Status: resolved