Title: Cannot retrieve user options from database (#1)
Last modified: May 10, 2018

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# Cannot retrieve user options from database (#1)

 *  Resolved [reige44](https://wordpress.org/support/users/reige44/)
 * (@reige44)
 * [8 years, 1 month ago](https://wordpress.org/support/topic/cannot-retrieve-user-options-from-database-1/)
 * Installed WP Edition
    When I test firewall I get the error message Cannot retrieve
   user options from database (#1) Troubleshooter says : NinjaFirewall detection:
   NinjaFirewall is loaded but returned error code #11 DB Check says Attempting 
   to connect to the DB: OK Attempting to read NinjaFirewall’s options (nfw_options)
   from the DB: OK Calling fetch_object: OK
 * Any help is appreciated. Thanks.
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fcannot-retrieve-user-options-from-database-1%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 2 replies - 1 through 2 (of 2 total)

 *  Plugin Author [nintechnet](https://wordpress.org/support/users/nintechnet/)
 * (@nintechnet)
 * [8 years, 1 month ago](https://wordpress.org/support/topic/cannot-retrieve-user-options-from-database-1/#post-10268753)
 * Hi
 * Can you check this discussion: [https://wordpress.org/support/topic/ninjafirewall-fatal-error-cannot-retrieve-user-options-from-database-1/](https://wordpress.org/support/topic/ninjafirewall-fatal-error-cannot-retrieve-user-options-from-database-1/)
 * It looks like you’re having the same issue.
 *  Thread Starter [reige44](https://wordpress.org/support/users/reige44/)
 * (@reige44)
 * [8 years ago](https://wordpress.org/support/topic/cannot-retrieve-user-options-from-database-1/#post-10275333)
 * This solved my problem.
 * Thank you

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Cannot retrieve user options from database (#1)’ is closed to new replies.

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## Tags

 * [code](https://wordpress.org/support/topic-tag/code/)
 * [user](https://wordpress.org/support/topic-tag/user/)

 * 2 replies
 * 2 participants
 * Last reply from: [reige44](https://wordpress.org/support/users/reige44/)
 * Last activity: [8 years ago](https://wordpress.org/support/topic/cannot-retrieve-user-options-from-database-1/#post-10275333)
 * Status: resolved