Title: Cannot retrieve users' names
Last modified: August 31, 2016

---

# Cannot retrieve users' names

 *  Resolved [Georgio](https://wordpress.org/support/users/georgio-1/)
 * (@georgio-1)
 * [10 years, 1 month ago](https://wordpress.org/support/topic/cannot-retrieve-users-names/)
 * Hi,
    this plugin was working well when I tested it some months ago, but now it
   doesn’t work well with my installation. It shows the number of mutual friends
   but cannot retrieve their names.
 * WP 4.5
    BP 2.5.2 Tested with the themes Firmasite, Make, Evolve, Cbow, Social
   Magazine, Custom Community.
 * Here is a screenshot of a profile page
    [http://www.hostingpics.net/viewer.php?id=432926mutualfriendsproblem.png](http://www.hostingpics.net/viewer.php?id=432926mutualfriendsproblem.png)
 * What could it be in your opinion?
    Thanks
 * [https://wordpress.org/plugins/mutual-buddies/](https://wordpress.org/plugins/mutual-buddies/)

Viewing 3 replies - 1 through 3 (of 3 total)

 *  Thread Starter [Georgio](https://wordpress.org/support/users/georgio-1/)
 * (@georgio-1)
 * [10 years, 1 month ago](https://wordpress.org/support/topic/cannot-retrieve-users-names/#post-7309766)
 * resolved
 *  [noobiestrikesagain](https://wordpress.org/support/users/noobiestrikesagain/)
 * (@noobiestrikesagain)
 * [9 years, 6 months ago](https://wordpress.org/support/topic/cannot-retrieve-users-names/#post-8468428)
 * [@georgio-1](https://wordpress.org/support/users/georgio-1/),
 * Hey, I’m facing the same problem. Mind sharing your solution?
 * Thanks!
 *  Thread Starter [Georgio](https://wordpress.org/support/users/georgio-1/)
 * (@georgio-1)
 * [9 years, 6 months ago](https://wordpress.org/support/topic/cannot-retrieve-users-names/#post-8469753)
 * Hi,
 * You can set your site on maintenance mode so that you can disable your plugins
   one by one to find if another plugin causes a conflict.
 * If it is the case and you don’t want to remove the conflicting plugin, you can
   probably deactivate it on the page it causes the problem. This can be done by
   [Plugin Organizer](https://wordpress.org/plugins/plugin-organizer/) This plugin
   allows to deactivate plugins based on pages, post types or filters (using urls).
 * The problem is that it is difficult to find how to do this on users profiles 
   as their urls are not standard but change according the users.
 * In my case, I didn’t resolve it with Plugin Organizer. I had the problem until
   the day I decided to remove some plugins considering them useless and the problem
   was resolved by itself.
    -  This reply was modified 9 years, 6 months ago by [Georgio](https://wordpress.org/support/users/georgio-1/).

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘Cannot retrieve users' names’ is closed to new replies.

 * ![](https://ps.w.org/mutual-buddies/assets/icon-256x256.png?rev=1439618)
 * [Mutual Buddies](https://wordpress.org/plugins/mutual-buddies/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/mutual-buddies/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/mutual-buddies/)
 * [Active Topics](https://wordpress.org/support/plugin/mutual-buddies/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/mutual-buddies/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/mutual-buddies/reviews/)

 * 3 replies
 * 2 participants
 * Last reply from: [Georgio](https://wordpress.org/support/users/georgio-1/)
 * Last activity: [9 years, 6 months ago](https://wordpress.org/support/topic/cannot-retrieve-users-names/#post-8469753)
 * Status: resolved