Title: cannot run wp-admin/install.php during installation
Last modified: August 19, 2016

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# cannot run wp-admin/install.php during installation

 *  Resolved [rebelbranding](https://wordpress.org/support/users/rebelbranding/)
 * (@rebelbranding)
 * [15 years, 4 months ago](https://wordpress.org/support/topic/cannot-run-wp-admininstallphp-during-installation/)
 * i have successfully uploaded the wordpress files to my root folder which I have
   tested by going to [http://www.mysite/readme.html](http://www.mysite/readme.html)
   where I can see the readme web page with the “famous 5 minute install” instructions.
 * I have set up a new database on my 1and1 hosting account and entered the database
   information (database name, username, hostname and password) in the wp-config-
   sample.php file which I then saved out as wp-config.php.
 * problem: when i try and go to mysite/wp-admin/install.php, i just get the ‘page
   cannot be found message’.
 * I have triple checked the database information entered in the wp-config.php file
   but no joy.
 * Any ideas would be most welcome
 * Thank you

Viewing 9 replies - 1 through 9 (of 9 total)

 *  [@mercime](https://wordpress.org/support/users/mercime/)
 * (@mercime)
 * [15 years, 4 months ago](https://wordpress.org/support/topic/cannot-run-wp-admininstallphp-during-installation/#post-1861534)
 * > successfully uploaded the wordpress files to my root folder
 * Double check via FTP or cPanel were the install.php file has indeed been uploaded
   at [http://yoursite.com/wp-admin/install.php](http://yoursite.com/wp-admin/install.php)
   and re-upload files if it’s not there
 *  Thread Starter [rebelbranding](https://wordpress.org/support/users/rebelbranding/)
 * (@rebelbranding)
 * [15 years, 4 months ago](https://wordpress.org/support/topic/cannot-run-wp-admininstallphp-during-installation/#post-1861538)
 * hi mercime,
 * the install.php file is in the wp-admin folder. I’ve just read in another post
   that the problem could be due to the fact my hosting package is for windows MS
   SQL and not linux. I therefore may need to get a linux hosting package that supports
   My SQL. Does that sound like it could be the cause of the problem?
 *  [Samuel B](https://wordpress.org/support/users/samboll/)
 * (@samboll)
 * [15 years, 4 months ago](https://wordpress.org/support/topic/cannot-run-wp-admininstallphp-during-installation/#post-1861540)
 * MS SQL will not work
 *  [Zybrite](https://wordpress.org/support/users/zybrite/)
 * (@zybrite)
 * [15 years, 4 months ago](https://wordpress.org/support/topic/cannot-run-wp-admininstallphp-during-installation/#post-1861616)
 * Move over to a linux host and you’ll be up in no time. Sounds like you did everything
   perfectly fine, just the fact that it is a MS SQL is causing problems.
 * At least you can be comforted in know the reason why you’re having the issues
   now!
 *  Thread Starter [rebelbranding](https://wordpress.org/support/users/rebelbranding/)
 * (@rebelbranding)
 * [15 years, 4 months ago](https://wordpress.org/support/topic/cannot-run-wp-admininstallphp-during-installation/#post-1861617)
 * thanks for all the advice. As per the advice, I have set up a linux package and
   MySQL database. Just waiting for some of the configuration to complete and will
   give it another try soon.
 * Kind Regards
 *  [Zybrite](https://wordpress.org/support/users/zybrite/)
 * (@zybrite)
 * [15 years, 4 months ago](https://wordpress.org/support/topic/cannot-run-wp-admininstallphp-during-installation/#post-1861618)
 * Best of luck!
 *  [tauseefkhan](https://wordpress.org/support/users/tauseefkhan/)
 * (@tauseefkhan)
 * [15 years, 4 months ago](https://wordpress.org/support/topic/cannot-run-wp-admininstallphp-during-installation/#post-1861720)
 * thanks for this information
 *  Thread Starter [rebelbranding](https://wordpress.org/support/users/rebelbranding/)
 * (@rebelbranding)
 * [15 years, 4 months ago](https://wordpress.org/support/topic/cannot-run-wp-admininstallphp-during-installation/#post-1861741)
 * Just to confirm, setting up a linux hosting package and MySQL database did sort
   out the original problem I was having. Thanks for the advice!!
 *  [@mercime](https://wordpress.org/support/users/mercime/)
 * (@mercime)
 * [15 years, 4 months ago](https://wordpress.org/support/topic/cannot-run-wp-admininstallphp-during-installation/#post-1861742)
 * Glad you have your WordPress working now. Now onto the customizations 🙂

Viewing 9 replies - 1 through 9 (of 9 total)

The topic ‘cannot run wp-admin/install.php during installation’ is closed to new
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## Tags

 * [wp-admin/install](https://wordpress.org/support/topic-tag/wp-admininstall/)
 * [wp-config](https://wordpress.org/support/topic-tag/wp-config/)

 * In: [Installing WordPress](https://wordpress.org/support/forum/installation/)
 * 9 replies
 * 5 participants
 * Last reply from: [@mercime](https://wordpress.org/support/users/mercime/)
 * Last activity: [15 years, 4 months ago](https://wordpress.org/support/topic/cannot-run-wp-admininstallphp-during-installation/#post-1861742)
 * Status: resolved

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