Title: Cannot sabe the post
Last modified: November 20, 2023

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# Cannot sabe the post

 *  Resolved [jenny8707](https://wordpress.org/support/users/jenny8707/)
 * (@jenny8707)
 * [2 years, 6 months ago](https://wordpress.org/support/topic/cannot-sabe-the-post/)
 * I am receiving this message when I try to edit the post and click on Update button.
 * “The update has failed. The meta value of cos_headline_score could not be updated
   in the database.”
 * Please need help whit this.
 * Thanks in advance.

Viewing 1 replies (of 1 total)

 *  [xue28 (woo-hc)](https://wordpress.org/support/users/xue28/)
 * (@xue28)
 * [2 years, 6 months ago](https://wordpress.org/support/topic/cannot-sabe-the-post/#post-17220501)
 * Hi [@jenny8707](https://wordpress.org/support/users/jenny8707/)
 * Thanks for reaching out!
 * I’m sorry to hear that you’re having trouble updating your post.
 * The error message you’re seeing suggests an issue with updating a specific meta
   value, `cos_headline_score`, in your database that is not part of the core functions
   of WooCommerce.
 * It looks like a third-party plugin or your theme might be causing the conflict
   here.
 * For us to investigate this further, can you please try to switch to the [default Storefront theme](https://woocommerce.com/storefront/)
   and only WooCommerce plugin is enabled, try to update the post and see if this
   works?
 * If so, then this kind of problem is usually caused by your theme or a third-party
   plugin present on your site. We can run a conflict test to verify this. I’d recommend
   cloning your site to a staging environment and performing the tests described
   on this [guide](https://woocommerce.com/document/how-to-test-for-conflicts/) 
   without modifying your live site or impacting customers. Many hosts provide staging
   facilities, so it’s worth checking in with them. It’s also possible to do it 
   using the free [WP Staging](https://wordpress.org/plugins/wp-staging/) plugin.
 * If this was caused by a third-party plugin present on your site, it would be 
   best to reach out to the developers for further assistance here.
 * If this did not resolve the issue, please share your **System Status Report**,
   that will help us further troubleshoot.
 * You can find it via `WooCommerce > Status`. Select `Get system report` and then`
   Copy for support`. Once you’ve done that, you can paste it into your reply here.
 * If you could also provide the **fatal error logs** (if any) under `WooCommerce
   > Status > Logs`.
 * You could copy and paste your reply here or paste it via [https://gist.github.com/](https://gist.github.com/)
   and send the link here.
 * Or, if you’d like someone else to do this work for you, our trusted partner, 
   Codeable, has an [offering](https://www.codeable.io/partners/woocommerce/conflict-testing/?ref=99VIa2)
   where they will run this test for $150 USD. If there is time left, they will 
   also fix the problems they found.
 * Let us know how it goes!

Viewing 1 replies (of 1 total)

The topic ‘Cannot sabe the post’ is closed to new replies.

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## Tags

 * [database](https://wordpress.org/support/topic-tag/database/)

 * 1 reply
 * 2 participants
 * Last reply from: [xue28 (woo-hc)](https://wordpress.org/support/users/xue28/)
 * Last activity: [2 years, 6 months ago](https://wordpress.org/support/topic/cannot-sabe-the-post/#post-17220501)
 * Status: resolved