Cannot save changes

  • Resolved vbence

    (@vbence)


    7 months, 3 weeks ago

    I have a paid Calculated Fields Form (6.4.3.3 version) which is working well for years on my webpage. It hasn’t been touched for at least a year. Today I wanted to edit some fields, and in the developer, I am not able to save any changes. Reproduction steps:
    1. I click on the form in the editor (“build”)
    2. i make any changes
    3. If I click on the “Preview” button it just loads the developer editor in another page and does not give me a preview
    4. If I click on the “Save changes” button it just reloads the page and all of my changes disappear

    I have tried different browsers but the same result. If I create a new, fresh form, it is the same result, so it is not form-specific.

    The console shows:
    load-scripts.php?c=0&load%5Bchunk_0%5D=jquery-core,jquery-migrate,utils,moxiejs,plupload,jquery-ui-core,jquery-ui-mouse,jquery-ui-sortable,jquery-ui-tabs,jquery-ui-dra&load%5Bchunk_1%5D=ggable,jquery-ui-droppable,jquery-ui-controlgroup,jquery-ui-checkboxradio,jquery-ui-button&ver=6.8.3:2 [Violation] ‘setTimeout’ handler took 68ms
    [Violation] Forced reflow while executing JavaScript took 31ms
    load-scripts.php?c=0&load%5Bchunk_0%5D=jquery-core,jquery-migrate,utils,moxiejs,plupload,jquery-ui-core,jquery-ui-mouse,jquery-ui-sortable,jquery-ui-tabs,jquery-ui-dra&load%5Bchunk_1%5D=ggable,jquery-ui-droppable,jquery-ui-controlgroup,jquery-ui-checkboxradio,jquery-ui-button&ver=6.8.3:2 [Violation] ‘setTimeout’ handler took 1031ms
    [Violation] Forced reflow while executing JavaScript took 847ms
    content_script.js:1 [Violation] ‘setTimeout’ handler took 143ms
    content_script.js:1 [Violation] ‘setTimeout’ handler took 97ms

    The form on the website is still visible and functional but I am unable to edit

    • This topic was modified 7 months, 3 weeks ago by vbence.
Viewing 1 replies (of 1 total)
  • Plugin Author CodePeople2

    (@codepeople2)

    7 months, 3 weeks ago

    Hello @vbence

    Thank you so much for using our plugin.

    The described issue is usually caused by the PHP settings on your server.

    PHP includes some directives, like:

    post_max_size: Maximum size of POST data that PHP will accept. If the total size of form data exceeds this, $_POST will be empty.

    max_input_vars: Maximum number of input variables (e.g., form fields) PHP will process per request (applies to $_POST, $_GET, $_COOKIE).

    max_input_time: Maximum time (in seconds) PHP will spend parsing input data (e.g., POST and GET).

    memory_limit: Memory limit per script.

    If your form size exceeds any of these settings, PHP will ignore the submission.

    You can find these values directly through the “Tools > Site Health” menu option, specifically in the “info” tab.

    Please note we are not allowed to support any customers in these forums.

    For pro or commercial product support please contact us directly on our site. This includes any pre-sales topics as well.

    Commercial products are not supported in these forums. We will happily answer this and any other questions you can have on our own site.

    Thank you.

Viewing 1 replies (of 1 total)

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