Title: Cannot save changes to form builder
Last modified: June 24, 2025

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# Cannot save changes to form builder

 *  Resolved [arkventure](https://wordpress.org/support/users/arkventure/)
 * (@arkventure)
 * [11 months, 3 weeks ago](https://wordpress.org/support/topic/cannot-save-changes-to-form-builder/)
 * I am trying to add a phone number field, and increase the minimum donation amount(
   as we’ve had a lot of spam go through for $1 and then be disputed) to our donation
   form. Every time I try to save the form, I get the following error (I’ve tried
   this on 2 sites and get the same error every time):
 * ![](https://ibb.co/Z1V26byt)
 * > [View post on imgur.com](https://imgur.com/2yNRkfv)
    -  This topic was modified 11 months, 3 weeks ago by [arkventure](https://wordpress.org/support/users/arkventure/).

Viewing 2 replies - 1 through 2 (of 2 total)

 *  Plugin Support [Robin Joshua Del Mundo](https://wordpress.org/support/users/robindelmundo/)
 * (@robindelmundo)
 * [11 months, 2 weeks ago](https://wordpress.org/support/topic/cannot-save-changes-to-form-builder/#post-18535132)
 * Hi [@arkventure](https://wordpress.org/support/users/arkventure/) ,
 * Glad you reached out! Happy to help.
 * Usually, when an error like this happens, there’s a more detailed message in 
   the back-end under GiveWP → Tools → Logs. Click the eye icon next to any recent
   error message, and then copy and paste the full error message in your next reply.
   Here’s a screencast on how to get error logs: [https://screencast-o-matic.com/watch/c3eD0AVFgVG](https://screencast-o-matic.com/watch/c3eD0AVFgVG).
 * This will give us more details about the error.
 * Furthermore, please send along your System Info.
 * Navigate to GiveWP → Tools → System Info (tab) and click the button to “Get System
   Report” and copy/paste that in your reply here.
 * That will give me some more context to be able to help.
 * Looking forward to helping you get to the bottom of this!
 *  Plugin Support [Ginger Coolidge](https://wordpress.org/support/users/gscoolidge/)
 * (@gscoolidge)
 * [11 months, 2 weeks ago](https://wordpress.org/support/topic/cannot-save-changes-to-form-builder/#post-18535145)
 * Hi Ashley,
 * Ginger jumping in here….I see you have a license with us and have sent in a support
   ticket via Priority Support for the same issue and have included your system 
   info there, so I’ll go ahead close this one out now.
 * All the best,

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Cannot save changes to form builder’ is closed to new replies.

 * ![](https://ps.w.org/give/assets/icon-256x256.jpg?rev=2873287)
 * [GiveWP - Donation Plugin and Fundraising Platform](https://wordpress.org/plugins/give/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/give/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/give/)
 * [Active Topics](https://wordpress.org/support/plugin/give/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/give/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/give/reviews/)

 * 2 replies
 * 3 participants
 * Last reply from: [Ginger Coolidge](https://wordpress.org/support/users/gscoolidge/)
 * Last activity: [11 months, 2 weeks ago](https://wordpress.org/support/topic/cannot-save-changes-to-form-builder/#post-18535145)
 * Status: resolved